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Topic: Late mailing -- My bad luck or a trend?

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Subject: Late mailing -- My bad luck or a trend?
Date Posted: 2/23/2010 8:18 AM ET
Member Since: 2/13/2007
Posts: 2,253
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There have always been members who mark books mailed when they aren't but in my experience they used to be few and far between. I used to have that happen perhaps 4 or 5 times a year. But lately I am having this happen about once a week with books mailed 10 to 20 days after being marked mailed. My bad luck or are there more members doing this as PBS membership grows? I know TPTB do act on this through the survey when a book is marked received, but I am curious, are others experiencing this more lately?

Date Posted: 2/23/2010 9:57 AM ET
Member Since: 12/19/2007
Posts: 2,408
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I'm sorry you're dealing with this.  I think you're just hitting a patch of bad luck.  I've not had an issue with late mailing.

Date Posted: 2/23/2010 11:18 AM ET
Member Since: 8/15/2007
Posts: 3,044
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It's probably just a bit of bad luck. I had a patch of bad luck one time where every book I'd ordered for a month (it was only like 3 or 4 books) was mailed at least a week or more late. It was frustrating but luckily it ended. It was summer so I figured maybe people were just busy with summer activities and not being as responsible as they normally would be. For you it might be the bad weather. It would be nice if people would PM and let you know something came up, but they don't always do.

Date Posted: 2/23/2010 1:05 PM ET
Member Since: 5/18/2007
Posts: 13,187
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I honestly couldn't tell you because I don't keep track of mail dates. As long as I get it before the book goes lost then I'm good.

... but also remember, PBS members have 48 hours after marking the book mailed to put it in the box. I'm assuming you're talking about later than the 48 hours? 

Date Posted: 2/23/2010 2:06 PM ET
Member Since: 12/28/2006
Posts: 14,171
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Like 'lost book' karma, I think it just moves around.  Sorry that dark cloud seems stuck over your head lately.  I do think the economy has something to do with it, with other important RL issues sometimes used book mailing gets pushed to the back burner.

Date Posted: 2/23/2010 2:17 PM ET
Member Since: 6/29/2007
Posts: 17,081
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I would also consider that the vast majority of the country has been snowed in since late December.  People are doing what they can, but many cannot get to the PO on-time.  In many cases, they should probably cancel the transactions, but they don't. 

Date Posted: 2/23/2010 2:19 PM ET
Member Since: 8/10/2009
Posts: 9,922
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puff puff puffff.  I'm blowing away your late book cloud.  If your interested in anything I have I mail out twice a week.

Date Posted: 2/24/2010 9:47 AM ET
Member Since: 8/6/2005
Posts: 92
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Yes, this happened to me a couple of times recently.  One was mailed several weeks after it was marked mailed.  In the "was the book received?" area where it asks if you'd like to make any other comments to PBS, I let them know when the book was marked mailed and what the actual date of mailing was.

Date Posted: 2/24/2010 12:06 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Personally if I get a book before it goes lost I don't care when it was mailed.  Sometimes life gets in the way-several big snowstorms in one month, sick kids, car accidents, health problems etc...,  Should they have PM'd? Probably. But they may have just been waiting to see if the book would get there before it would go lost.  Since they didn't lost then they probably decided not to PM. 

Date Posted: 2/24/2010 12:49 PM ET
Member Since: 12/28/2006
Posts: 14,171
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"...Should they have PM'd? Probably..."  Actually Mary, I'm sure I've seen PBS member rules to pm if mailing more than 48 hours late.  For awhile it's just a notification from sender to receiver (oops, RL happened & I acutally mailed on xx/xx), and there's a later cut off date where sender is supposed to ask if receiver still wants the book before mailing. 

Somebody feel free to post a correction if my memory is mistaken.



Last Edited on: 2/24/10 12:49 PM ET - Total times edited: 1
Date Posted: 2/24/2010 1:54 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I believe it's a week before it goes lost.  If they mail before that then technically it's still in the rules-although if the date is noted they will get a hand slap email from PBS to mail books on time.  If it's mailed a week or less before it's due to go lost-the requestor can actually not mark the book received.  I would because I realize life happens sometimes.  Especially if you have kids or rely on other people to mail your books.  (I had a lady tell me 2wks after she marked my books mailed that she had just found them in her husbands trunk-apparently he had told he had been mailing her books but really just stashing them in his trunk). 

Date Posted: 2/24/2010 1:57 PM ET
Member Since: 8/23/2007
Posts: 26,510
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OK it says you should PM if mailing more than 4 days after marking it mailed.  But it also says that if it's mailed more than a week before it was due to go lost than to just mark it received and fill in the survery.  It also says to keep in mind that people have lives and sometimes delays happen and we should all be understanding. 

Date Posted: 2/26/2010 10:19 AM ET
Member Since: 12/10/2009
Posts: 2,468
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I don't post a book mailed until after I return from the post office and I know the book is on its merry way. ( but then I am old fashioned)