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Topic: Lending Books on the Nook

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Subject: Lending Books on the Nook
Date Posted: 8/31/2011 1:39 PM ET
Member Since: 11/11/2008
Posts: 16,558
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I did a quick browse and didn't see this mentioned. I just received the newsletter from ebookFling and it had this in it:

 

 

We told you earlier this week that we have temporarily disabled Nook lending because Barnes & Noble quietly made changes to their lending functionality, requiring loaned books to be sent to the same email address the recipient uses for his or her bn.com account.

We don't believe you should have to reveal the address you use for bn.com just to be able to share books, on eBookFling or face-to-face. Coworkers and classmates should not need to know each other's personal email addresses in order to lend books. And if you send a digital gift card to a friend, they can still redeem it regardless of whether you send it to the address they use for BN.com, so why the regulation for ebooks only?

The change is not only bad for recipients of ebook loans, it's bad for lenders because lender are not given an error message that the recipient's email address does not represent a valid B&N account. You can send off a book you want to share without ever being notified that the book is unredeemable. You cannot cancel this loan and will only get it back after 7 days in limbo.

Take Action

If you agree that you shouldn’t have to reveal the address you use for bn.com just to be able to share books, tell Barnes and Noble to reverse the policy and acknowledge that ebook sharers have the right to keep their Barnes&Noble account emails private. Holler at them on the company Facebook page and Nook Facebook page  Shout it out to them on Twitter @bnbuzz.  And most importantly, email management directly at bndigitalmanagement@book.com.

So, what about my outstanding flings?

We’ve refunded credits for all fulfilled Nook flings and have cancelled all outstanding Nook fling requests and refunded credits for them as well.

But I *Do* use my bn.com email address for eBookFling!

Although the email address you use for your eBookFling account may coincide with your  B&N email address, you are still affected by this change because we use an @ebookfling.com email address to act as an intermediary when we facilitate flings so we can monitor whether the fling was delivered.

This allows us to properly credit the lender, select a new lender if the 1st doesn't come through, and prevent members from receiving multiple flings for the same book.

Team Fling: Ready for action

If we don’t hear that this tech change has been corrected soon, eBookFling will launch a PR campaign in the upcoming week to tell the public how a seemingly small change is making a big negative impact on readers’ ability to share books.

**Follow us on Facebook and Twitter for continuing updates on the Nook situation and chances to win free flings.**

 

Much love,
The eBookFling Team

Date Posted: 8/31/2011 5:48 PM ET
Member Since: 8/13/2008
Posts: 13,147
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According to what I read on the 'net, the Kindle is next. :(

Date Posted: 8/31/2011 6:02 PM ET
Member Since: 10/30/2006
Posts: 8,426
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EbookFling hasn't been right since the beginning. Their concern in all this is that they sold people credits to receive other people's LendMe books and now they're worried they're going to have to refund.

Date Posted: 8/31/2011 6:09 PM ET
Member Since: 11/11/2008
Posts: 16,558
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People are actually buying credits to use for the flings? I didn't think people would do that.

Date Posted: 8/31/2011 6:20 PM ET
Member Since: 8/18/2005
Posts: 7,977
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According to what I read on the 'net, the Kindle is next. :(

I've been using Booklending.com and another site that I gave up on to consolidate my loan lists. Both sites I use my email that matches my Amazon account.

Are there really any problems with people using the same email address with Amazon? I've lent out at least a dozen books this week, and once lent don't think I can find out anyone else's email addy.

Maybe B&N is having trouble keeping track of what books are going where? I know that once in a while I'll get a loan or loan out a book on Amazon and it doesn't seem to get to the receiver. They don't get notice the book is waiting. I once had someone email me saying they never got the offer, and I called Amazon and they resent the offer email so the recipient could accept the book.

Maybe having a middleman between the lender and the lendee is causing problems.

Date Posted: 8/31/2011 6:27 PM ET
Member Since: 10/30/2006
Posts: 8,426
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It could also be quite possible ( and I'm supposing here) that having a middleman is a legal issue, that the fact that Ebookfling is eesntially selling the ability to lendMe wasn't what the publisher's intent was and they're pulling back and restricting- kind of like a coupon reseller on ebay.

Date Posted: 8/31/2011 6:45 PM ET
Member Since: 8/18/2005
Posts: 7,977
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It could also be quite possible ( and I'm supposing here) that having a middleman is a legal issue, that the fact that Ebookfling is eesntially selling the ability to lendMe wasn't what the publisher's intent was and they're pulling back and restricting- kind of like a coupon reseller on ebay.

I think it very well could be.

I can see where an author or publisher might get a little peeved that someone else is getting money for a book that they're not getting any royalties on because they're giving a loan away for free.

 

Date Posted: 8/31/2011 9:02 PM ET
Member Since: 3/31/2006
Posts: 28,497
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This certainly puts a damper on ebookfling.  I've flung a couple of books and have about 8 credits so far.  I've never bought a credit because alot of the ebooks I have are wanted for the instant fling feature.

I can't really see how this would affect sales for publishers/authors.  You can only lend an ebook once.  I could see if you could fling a book mulitple times, but it doesn't work that way.  I am not sure how making people use their B&N account email address would change that practice and create more sales for a publisher.

I also can't see that B&N would lose track.  Once I fling the book, it's marked on my account as being leant out.

I'd like to know B&N's reasoning.  It would be interesting to hear it from their end.

Date Posted: 8/31/2011 9:13 PM ET
Member Since: 10/30/2006
Posts: 8,426
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I would envision it as something like this: B&N sold you a book for your Nook ( and specifically a Nook book rather than an ePub file) to your B&N account. As an incentive, they and the publisher allow the reader to lend it one time to another B&N account holder. Why would you NOT use your B&N account emails for that transaction? Unless it wasn't one person to one person lending, but instead one person lending to a third party who then figured out how to forward it on to another person, or brokered the deal.

I think they are trying to make sure they have transcations going from a person to a person rather than through a business set up. I can understand that.

Disclaimer for this thread: I haven't liked Ebookfling from the start. The whole thing has been fishy to me from day 1. I registered and saw only 4 or so true Lend Me paid for books available. Everything else that made up the "thousands of free fling titles" were all the freebies and classics we all had available to us last summer. Then came the part  with the emails offering to sell people credits. So, for the price of a credit, a person with a Nook can go purchase a credit through a middleman, get a kind person who offers to share the purchases they paid for to lend them a book for 3 bucks instead of 9.99 and then when the purchaser goes to find a LendMe, the only things out there are free copies of Dracula. It never sat well with me, so take it for what it's worth.

Date Posted: 9/1/2011 8:19 AM ET
Member Since: 8/18/2005
Posts: 7,977
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I can't really see how this would affect sales for publishers/authors.  You can only lend an ebook once. 

If you were giving something away for free, in order to try to get people to buy more of your product, wouldn't you get peeved to find out someone who's done no work on your book take that freebie and sell it to someone else? Why would they like someone making money off of their free offer?

I can also see them concerned about people losing money on the deal. What if efling disappears for good now. Is everyone with credits now out? Who will they complain to? B&N?

I have to admit that even if I hadn't gotten locked out the first week after listing my books, and couldn't get back in after trying for three weeks, I'd have probably dropped it pretty quickly. I do mostly Amazon, and there are two good sites that are completely free to borrow loaner books. I dropped one just for convenience.

Since I get a lot of the freebies, I have on offer a lot of freebies, so they don't get requested often. But the ones I buy seem to get lent out pretty quickly. The ones I want aren't free, so they don't come very often, but I do get one once in a while. Which is fine. Gives me time to read them. But I certainly wouldn't want to build up credits, or buy any, where you have to depend on strangers to offer up the good stuff and most are freebies I already have. It'd be too dangerous to get too invested, considering the 'loanablility' of any book is dependant on the publisher. Could be all the book I want will no longer be lendable by the time any got to me.  Then what do I spend the credits on?

 

 

 

Date Posted: 9/3/2011 3:14 PM ET
Member Since: 8/13/2008
Posts: 13,147
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From Ebookfling's FB status- Good news: B & N has confirmed that the lending issue was unintentional, and they are working to correct it. We'll fling again soon, y'all.

That makes me happy. I like EBF.

Date Posted: 9/24/2011 9:41 PM ET
Member Since: 5/4/2006
Posts: 1,097
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Anyone heard an update on this? Seems like EBF support has fled. I've had a ticket open over there for 4 days now and still have not received a reply. Also have a post in the forum and I haven't been answered there either.

 

Date Posted: 9/25/2011 9:05 PM ET
Member Since: 3/31/2006
Posts: 28,497
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I posted this in another thread about 3 days ago.  They are still working on it.  As Colleen said, B&N says the change is unintentional, but they still don't have a solution.  They are working on it.  I hope they figure it out.  I've earned 13 credits.  Maybe by the time they figure it out a couple of the books I want will become available.

You can see on the forum that they are asking people to contact B&N and to ask them to reverse the policy:

http://help.ebookfling.com/entries/20397658-b-n-lendability-issue-regarding-email-addresses



Last Edited on: 9/25/11 9:06 PM ET - Total times edited: 1