Search - List of Books by Leonard L. Berry

Total Books: 18
Management Lessons from Mayo Clinic Inside One of the World's Most Admired Service Organizations
Management Lessons from Mayo Clinic Inside One of the Worlds Most Admired Service Organizations
Marketing Services  Competing Through Quality
2004 - Marketing Services Competing Through Quality (Paperback)Hardcover
ISBN-13: 9780743267410
ISBN-10: 0743267419
Genre: Business & Money
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Como Descubrir el Alma del Servicio Los Nueve Motores del Exito Empresario Sostenido
Die Kunst Kunden zu begeistern Neun Erfolgsfaktoren fr Service der Extraklasse
Discovering the Soul of Service The Nine Drivers of Sustainable Business Success
1999 - Discovering the Soul of Service the Nine Drivers of Sustainable Business Success (Hardcover)
ISBN-13: 9780684845111
ISBN-10: 0684845113
Genre: Business & Money
  • Currently 4/5 Stars.
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On Great Service  A Framework for Action
1995 - On Great Service a Framework for Action (Hardcover)
ISBN-13: 9780029185551
ISBN-10: 0029185556
Genre: Business & Money
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Marketing Services  Competing Through Quality
1991 - Marketing Services Competing Through Quality (Hardcover)Paperback
ISBN-13: 9780029030790
ISBN-10: 002903079X
Genre: Business & Money
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Service Quality A Profit Strategy for Financial Institutions
1988 - Service Quality a Profit Strategy for Financial Institutions (Hardcover)
ISBN-13: 9781556230943
ISBN-10: 155623094X
Genre: Business & Money
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Marketing Financial Services A Strategic Vision
1985 - Marketing Financial Services a Strategic VIsion (Hardcover)
ISBN-13: 9780870945175
ISBN-10: 0870945173
Genre: Business & Money
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Bankers Who Sell Improving Selling Effectiveness in Banking
1985 - Bankers Who Sell Improving Selling Effectiveness in Banking (Hardcover)
ISBN-13: 9780870946295
ISBN-10: 0870946293
Genre: Business & Money
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Marketing for the bank executive
1974 - Marketing for the Bank Executive (Other)
ISBN-13: 9780884052906
ISBN-10: 0884052907
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Marketing and the social environment A readings text
Marketing and the Social Environment a Readings Text (Hardcover)Paperback, Hardcover
ISBN-13: 9780884050230
ISBN-10: 0884050238
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Un Buen Servicio Ya No Basta Cuatro Principios del Servicio Excepcional al Cliente