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Topic: LightWedge all scratched can I return?

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Subject: LightWedge all scratched can I return?
Date Posted: 7/21/2010 2:16 PM ET
Member Since: 11/28/2009
Posts: 25
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I bought a LightWedge from the PBS store as a gift.  Didn't check it out, just wraapped it and gave it.  My friend opened it and was all excited until she took it from the box.  It was all scratched.    Now I cannot find where (or if) I can return/exchange it. Anyone point me in the right direction?  Thanks!  Brenda

Date Posted: 7/21/2010 2:45 PM ET
Member Since: 8/16/2007
Posts: 15,222
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This is what the Help Center says. It talks about returns, but I am sure you can ask about replacements at that e-mail too.

What is the return policy for PBS Market purchases?

We hope that you are completely satisfied with your Market purchase. PaperbackSwap stands behind the quality of our products. If there is a problem with your order we will refund the purchase amount excluding shipping and handling costs.Please contact our customer service department with any questions regarding returns at market@paperbackswap.com.

Items must be returned within 30 days of receipt by the customer. To ensure that your order is returned, it is suggested that you use a shipping method that has a tracking number. Items must be returned in unopened or original condition. 

Subject: hmm
Date Posted: 7/21/2010 3:45 PM ET
Member Since: 11/28/2009
Posts: 25
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now why couldn't I find that??  Thank you Melanie!!

It was a gift, I am eager to replace it! 

This was right there in the help center....... my eyes aren't big enough anymore.  LOL