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Topic: Just a little bit of a vent. Apparently I'm "fussy"

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Subject: Just a little bit of a vent. Apparently I'm "fussy"
Date Posted: 12/10/2008 8:59 PM ET
Member Since: 4/30/2007
Posts: 2,728
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Arrgghhh!

I am trying to get the Outlander books in trade pb for my keeper shelf.  There has been all kinds of drama in the last couple of months, because I got two of them that were the wrong version- mmpbs with an ISBN nowhere even close to the one I ordered.  So I put on a RC for just the Outlander books, asking that they make sure it is the trade version.  Immediately, a WL offer of a Goosebumps book for my son was declined due to my RC.  Apparently people can't understand even the simplest of instructions, such as "this condition applies only to the Outlander books by Diana Gabaldon- if your book is not an Outlander book, I have no conditions".  So, I turned off my RC, took the Outlander books off of AR, and only turn them on when one is offered.  I have had 4 in the last month offered, and ALL of them were mmpbs, which were thankfully declined due to that reason.  What's frustrating- the mmpb does NOT share an ISBN with the trade version- so this is just people posting them wrong.

So last night, I got the only two books I need in this series posted to my WL by the same person who posted them to FIFO- I am #1 on the WL for both.  I had reworded my RC to what I *thought* was clear, concise, and polite- here it is: "Hello!  You are seeing this condition if I have ordered either Voyager or  Drums of Autumn by Diana Gabaldon.  Thank you for posting this book!  My only request is that you PLEASE make sure that it is the TRADE PAPERBACK version (which measures approx. 5" by 7",) NOT a mass market paperback (which is the small paperback size).  PLEASE check to make sure that the ISBN on your book matches the one I have ordered.  I have had these books wish-listed for months, and only want the trade size for my keeper shelf.  If your book is a mass market paperback, please decline this book order, so that I can go back to my original position on the wish list.

Thank you very much, and have a great day!"

Both orders were declined.  This is what the poster said: "This requester sounds too fussy.  I don't want to worry that she won't be pleased..."

Wow.  Really?? That's "fussy"?

This is my favorite book series of all time.  I want the trade versions to keep.  I have lots of credits built up that I would like to use to get them, instead of having to buy them in a store.  That makes me fussy??

Sorry, just needed to blow off some steam.  If I hadn't already been through half a dozen incidents involving the wrong version of the book I want, I'd be really disappointed right now, but at this point, I expect it anymore.  I just didn't expect to be called "fussy".

Date Posted: 12/10/2008 9:02 PM ET
Member Since: 7/15/2008
Posts: 2,164
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You don't sound fussy to me.  You sound like you want a trade sized book.  (Or really, the CORRECT book.)  People are weird. 

Date Posted: 12/10/2008 9:14 PM ET
Member Since: 11/11/2005
Posts: 5,238
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I understand your pain and IMO you aren't being fussy, especially given your past experiences with these books, BUT .....

That's a pretty long RC, and many people will interpret it to be fussy just because of that.   Also, there are still a lot of people out there who don't know the difference between a trade paperback and a mass market paperback.    And even if you explain it to them like you did in your RC, they are going to be afraid that they what they have isn't what you are looking for.

And then of course there are the people who turn down RC's "just because".

Personally, if you KNOW that ISBN"s are different for the books that you want, I would shorten the RC so that it simply asks people to double check the ISBN.   Since you are turning on the RC's just for these two books, you could even put the ISBN's that you want right there in the RC.

Oh, and I really do understand your pain.  I'm collecting the Outlander series - in hardback, but only the ones with the solid colored covers.   I gave up pretty early on on getting them through PBS and am instead buying them new or used from Amazon.



Last Edited on: 12/10/08 9:16 PM ET - Total times edited: 1
Date Posted: 12/10/2008 10:23 PM ET
Member Since: 8/9/2007
Posts: 4,058
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Poor baby.  You know you're not being too fussy.  This is the same thing that happens to everyone when they try to put together a matched set or series of books here.  I've done it with HCs and all I was asking for was a dustjacket, and you'd have thought I wanted people to come to my house & shampoo my carpets:P  I gave it up after I got burned with a nasty, stained up looking book - but it had a dustjacket!  Honestly, I'd try to see if somebody on half.com has the set, or whichever ones you still need.  You could even email favorite sellers (if you have any) from there or ebay stores, and ask if they can get them for you.  I'd rather get things from here to save money too, but something like a trade ppb or HC set, it's almost not worth the combined hassle of getting all of them in good condition + getting your RC through without cancellations or misunderstandings + actually getting the editions you ordered.  Sad but true:P

Date Posted: 12/10/2008 10:27 PM ET
Member Since: 4/25/2007
Posts: 11,495
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It's not fussy to expect people to post a book under the correct ISBN.

Date Posted: 12/11/2008 12:19 AM ET
Member Since: 5/18/2007
Posts: 13,192
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I'm thinking some of your problem could be your book measurements in your RC. I have both versions of the Outlander series and in two sizes.  My trades are 6 x 9.  My MMPB are 4 x 7. I've also seen them in a couple other sizes as well. These books have been out for so long there are so many versions and yes, from what I've experienced, some do share the same ISBN's.

Given what you have explained and knowing what I do about the series (and the measurements in your RC)  I'd probably decline as well. There are just so darn many copies in variou sizes with all sorts of ISBN's.

Date Posted: 12/11/2008 1:50 AM ET
Member Since: 7/31/2006
Posts: 14,634
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gosh maybe it'd be easier to let them post it then pm and ask them and if they send the wrong one put received with a problem..would you go back to #1 on the WL then? I know a lot of conditions get rejected just because people don't want to read them or risk sending something that will be rejected. frustrating I know.

Date Posted: 12/11/2008 10:51 AM ET
Member Since: 4/30/2007
Posts: 2,728
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Susan, thanks for pointing out the dimension issue-  I was guessing on those, so I corrected it to say 6x9.  Thanks to everyone else as well for the feedback- but you know, seriously, I just can't win.  When I posted a version of this drama on the Questions board a few weeks ago, the feedback I got there said to define what trade is vs. mmpb, so I added that bit.  Now I'm thinking maybe it would be better to just have it say "Please make sure that the ISBN of your book matches the ISBN of the book I have ordered".  Maybe the rest is just all too complicated for some people.  I did check, and at least as far as I can tell on Amazon, the trade versions have their own ISBNs, so perhaps simplest is best.  If this continues to be an issue, I'll go that route.  Susanna, I don't want to do the PM thing, because then I have to PM PBS in order to get put back on the WL at #1, so it's easier to just have the RC and let the poster decline if it's the wrong book.

Anyway, thanks for letting me vent, and for the ideas.  It's funny- there were only 3 books of this series that I needed in trade, and I got the first one with no problem whatsoever.  For some reason, the universe just doesn't want me to get these other two, lol.

Date Posted: 12/11/2008 11:10 AM ET
Member Since: 10/19/2007
Posts: 1,028
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Crystal said:  People are weird.

OMG, I walk around saying this every day.  It is so true lately.  Everybodies got an issue for everything.

Anyway, I don't think you were fussy at all.  One time I turned down a request because she droaned on and on about pet hair & sneezing & yellow pages & dog ears & odors & creases and I mean, come on!  Isn't that all under "postable" rules & regs. 

I wanted the trade size copy of Outlander also so I just went out and bought it for fear that someone would send me the paperback size.

Date Posted: 12/11/2008 12:53 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Some people deny any and all RCS and just put something in the reason box.  I guess they figure they can't just say " I don't do RCS". 

I'm not a huge fan of RCS because I think people get carried away with them.  But I would have accepted yours if my book met the criteria.  I decline anything iffy like "I only accept like new books" or "I don't accept smelly books" (all books smell funky to me).  But I do accept the straight forward ones "no cats" or "no smoking" "must have a dust jacket" etc...,   Also it's possible that a MMP version exists with that ISBN.  Publisher's recycle ISBN's all the time. 

Date Posted: 12/11/2008 2:14 PM ET
Member Since: 7/31/2006
Posts: 14,634
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I didn't know you'd have to PM PBS to get back in place on the wishlist..thought if the wrong book were sent then they're just out a book and a credit and you're back in place automatically...never had that happen to find out though..

Date Posted: 12/11/2008 6:10 PM ET
Member Since: 2/28/2008
Posts: 2,553
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You know, I've never looked really closely to the ISBN number of the books I recieve to make sure they match what I order. I guess since I always post a book by ISBN# I hadn't stopped to think that others might do it differently. I can see how that would be extremely annoying in your case, when you are specifically looking for trade paperbacks. I guess they are either searching for the book and clicking the "post book" button or they are posting their book to a FIFO line they think will move faster. Good luck getting your hands on the books! 



Last Edited on: 12/11/08 6:11 PM ET - Total times edited: 1
Date Posted: 12/11/2008 7:53 PM ET
Member Since: 2/14/2007
Posts: 308
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I received a wishlisted book a week or two ago and had to mark it RWAP.  I was automatically put back in the #1 spot, and I didn't contact PBS.

Date Posted: 12/11/2008 8:53 PM ET
Member Since: 4/30/2007
Posts: 2,728
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Sarah, here is what I think is happening- I confirmed this with the second of the two incidents where I received the mmpb version (before I put on the RC).  They type in the correct ISBN, but during that posting process, there is something on the screen that says "Is this your book?" and lists some alternate versions of the book.  Some people get confused and click on one of those alternate versions, not realizing that it is a completely different version/ISBN of the book.  The poster of the second wrong book I got confirmed that this is what she did, and I have seen others post in the Questions forum that this has happened to them too.  I don't know what PBS can do to make this less confusing...it is on the same page as the giant "Post this book" button that you get after you put in the ISBN, so I don't know why people are not seeing that, but are seeing the alternate book versions.

Angie, you are right- when you said that, I remembered that I did get put back on the WL at #1 with the last book that I got that I marked RWAP.  The first one I got, I did not mark RWAP- it was a new member, so I was trying to be nice, and she was apologetic and gave me back my credit right away.  On that one, I had to PM PBS to get back on the WL at #1.  I guess I just don't want to risk not getting my credit back when I get the wrong version, so it's easier for me to just put on the RC and not deal with that.  Of course the result of that is what I am dealing with now.  Like I said before, apparently I can't win no matter what.

I don't do ebay or half.com, but my husband has an ebay account, so maybe I will see if he can find these cheap there.  I don't know how long I want to do this. On the other hand, if you all are betting women, we could have some fun, lol.  (just kidding)



Last Edited on: 12/11/08 8:54 PM ET - Total times edited: 1
Date Posted: 12/11/2008 9:39 PM ET
Member Since: 3/25/2006
Posts: 240
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Crystal said:  People are weird.

OMG, I walk around saying this every day.  It is so true lately.  Everybodies got an issue for everything.

 

Kudos, you're far kinder than me.  I always say :  People are stupid.    :-D

 

 

Date Posted: 12/11/2008 9:49 PM ET
Member Since: 6/21/2008
Posts: 6,540
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I have vision problems and try to order hardbacks, which are not all that popular with PBS folks anyway, or larger trade paperbacks.  But recently, I tried to order a 1000 pager in trade instead of MMPB.  Oh my!  I emailed Amazon and Alibris sellers first to request the exact type of book - trade vs mmpb.  What a waste of time because their reaction was "you are too fussy". 

Recently,I ended up with four copies of a Shannon McKenna which I then immediately mailed on to wish listers here.  But by the time I was through, I had paid $45.00 for the right size book.  I live in a small town and book stores don't carry most of these novels, but I think I will try them next time and just submit to full price if it is an issue.  Hopefully they can order the trades more easily.

By the way, I started the Charlaine Harris series that they made true blood from and that is THE SMALLEST type in any book EVER!  I had to use a flashlight to read it.  But it was worth it.

You are not fussy.  There is a reason for those requests and I would rather honor them than send someone something they don't want.  OMG, I walk around saying this every day.  It is so true lately.  Everybodies got an issue for everything.  I agree, but would rather people tell me what they want than complain later!

Thank you for letting me vent,   Pamela

Date Posted: 12/12/2008 12:48 PM ET
Member Since: 1/11/2007
Posts: 1,646
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I fail to see what's so fussy about asking the requestor to check an ISBN.  I only post them by ISBN anyway.  Maybe people misunderstand the instructions and are put off by having to check the ISBN.  I'd suggest either a used book store or perhaps buying them new.  Did the person even check the ISBN?  Perhaps it didn't match and that's why he/she is saying you are "too fussy." 

Date Posted: 12/26/2008 4:00 PM ET
Member Since: 8/12/2006
Posts: 1,012
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You know what is so strange?  I recently received two books that were trade size and I didn't even order the trade size.  I haven't taken the time to see if the ISBNs match, but I can't help but wonder if the trade size and mass market have the same ISBN in some instances.

 

Date Posted: 12/26/2008 4:20 PM ET
Member Since: 7/31/2006
Posts: 14,634
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Pamela, have you thought of getting an ereader? I got one so I could download smut LOL that's cheaper and/or not available in print but I've gotten really spoiled to enlarging the font! sometimes it's hard to re-adjust to paperbacks afterward reading an ebook. I have the Sony but amazon's Kindle I think is best if you like new releases/hardbacks and I *think* you can change the font on it as well.

Date Posted: 12/26/2008 4:56 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Kim: PBS doesn't distinguish between tradesize and mmp.  Most of the listings just say paperback. So if the ISBN match then it's good.  Some books are issued in trade originally and then in MMP so it's possible that the ISBN is reused. 

Date Posted: 12/26/2008 6:04 PM ET
Member Since: 8/12/2006
Posts: 1,012
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That is it Mary.  I went back to check and it just said paperback.  I guess I just wasn't expecting the tradesize, although I do prefer it.

Date Posted: 12/26/2008 6:31 PM ET
Member Since: 4/30/2007
Posts: 2,728
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I know that they do sometimes use the same ISBN for different versions, but in this case, I checked, and the ISBN for the trade version is unique to the trade size.  The MMPB has a different ISBN altogether.

Just as an update, since this thread has been bumped up, I recently had both books posted to me again.  I had revised my RCs to say just to make sure that the ISBN matches.  One was declined due to RCs, and the poster was very nice in her note, and said that she would make sure it is posted by the right ISBN after that.  The other one- was ACCEPTED!  It is on its way, so I can only hope that this time I get the right book!

Date Posted: 12/26/2008 6:39 PM ET
Member Since: 7/31/2006
Posts: 14,634
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yeah!!!

Date Posted: 12/26/2008 7:02 PM ET
Member Since: 3/30/2008
Posts: 28
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I'll probably get flamed to bits here, but what the hey-

If I saw your Rc's I'd probably turn them down too--beyond allergy issues, my feeling is that if you want some sort of matched set or a specific condition, you shouldn't be requesting at PBS.  You need to find a used (or new!) bookstore near you and purchase them if it is that important to you.  I belong to PBS because i like to read, not because I am worried about what my shelf looks like and frankly get hacked off when some one makes extensive conditions.  I post by exactly whatever ISBN is on the book itself and double check that everything matches and i don't know if sometimes there might be an error on the book(and probably wouldn't realize it).

So, I guess I am saying yes to 'too fussy'

Date Posted: 12/26/2008 7:06 PM ET
Member Since: 4/25/2007
Posts: 11,495
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It is not extensive conditions to want a certain ISBN of a book, the ISBN unique to the set the OP is collecting.  If everyone posted by the correct ISBN, then it wouldn't be a problem.  Unfortunately, people do not do that and then get cheesed off when someone calls them on THEIR mistake and asks them to rectify it.

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