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Topic: Do those little red X's hurt your account "rating" in some way?

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patticom - ,
Subject: Do those little red X's hurt your account "rating" in some way?
Date Posted: 2/21/2008 3:21 AM ET
Member Since: 11/3/2007
Posts: 416
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I'm noticing quite a few, and it kind of worries me!  I still have way way more happy green checks than x's, and the x's are for a huge cornucopia of reasons, both sending and receiving... just wondering if it's something to be cautious of or worried about, or if I'm stressing about nothing! 

Date Posted: 2/21/2008 7:01 AM ET
Member Since: 1/1/2006
Posts: 547
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Yes, they keep track of those mailed books that go lost on the way to and from people.  However, they EXPECT books to go lost when shipping to and from Alaska, Hawaii and APOs.  Just because it can take longer for the post office to get to these places.  So I imagine that if your account gets noticed for a high red X count, the powers that be will either put your account on hold until you talk with them, or notice where you are sending from and let it slide.

Kerry

Date Posted: 2/21/2008 7:58 AM ET
Member Since: 11/14/2005
Posts: 1,442
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you can also get a red "X" if a request is cancelled (either by you or by the other sender).  I can't imagine it counting against you if the other sender has cancelled.

patticom - ,
Date Posted: 2/21/2008 7:59 AM ET
Member Since: 11/3/2007
Posts: 416
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I don't have any x's for lost books, one came in late and the two lost ones on the account now are big black question marks (apparently they no longer issue x's for losses).  The x's are all for cancellations--some timed out (on their end, never mine!), some were cancelled by me or the other party for a large variety of reasons...

Date Posted: 2/21/2008 10:45 AM ET
Member Since: 8/23/2007
Posts: 26,510
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It shouldn't unless you cancel book orders on a regular basis.  If you turn down or ignore all the book requests you get, then they might contact you about it but I don't think you have anything to worry about.  I have quite a few red X's for various reasons.  I had to cancel a book request because I couldn't find it one time, another accidentally got wet after I accepted, a couple WL books accidentally got posted twice and I had to cancel the 2nd requests, that kind of thing.  But for the most part my transactions go through so I'm not worried about those X's.

Date Posted: 2/21/2008 11:27 AM ET
Member Since: 2/28/2007
Posts: 2,164
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If the requests timed out, but never on your end, it is technically a mark on the other person's account, not yours!  You have no control over that, so it won't be used against you, no worries.

Date Posted: 2/22/2008 2:06 AM ET
Member Since: 1/24/2008
Posts: 201
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The red x's should be okay. it is the red checks you should worry about.

Date Posted: 2/22/2008 6:11 AM ET
Member Since: 11/14/2005
Posts: 1,442
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hm.  Regarding "red checks"...  I have one red check on my transaction archive, because I marked one book as "RWAP" (it was clearly water damaged).  Hovering over the checkmark it says "Sender damaged book".  Why would that be a mark against my account?

Deb



Last Edited on: 2/22/08 6:11 AM ET - Total times edited: 1
Date Posted: 2/22/2008 6:34 AM ET
Member Since: 12/21/2007
Posts: 1,642
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Maybe if there was a pattern of someone marking all or many books RWAP it would be heads-up for R&R? I suppose it would be possible for someone to have that happen, but maybe more unlikely than not.

Or maybe the difference is a red check just means it wasn't a cancellation or lost book, but rather there was another problem? I don't really know.

 

 

Date Posted: 2/22/2008 6:01 PM ET
Member Since: 6/5/2007
Posts: 2,507
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I have one red check on my transaction archive, because I marked one book as "RWAP" (it was clearly water damaged).  Hovering over the checkmark it says "Sender damaged book".  Why would that be a mark against my account?

I don't believe it is a mark against your account, just a record of what happened in the transaction - it wasn't successfully completed (which would have been a green X) because it was RWAP. 

 

 

Date Posted: 2/22/2008 11:22 PM ET
Member Since: 8/9/2007
Posts: 4,058
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I have one of those red checks for a "USPS damaged book".  This was actually one I ordered & the packaging somehow got torn open in-transit, and the book was lost. 

Date Posted: 2/22/2008 11:25 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I supposed if you mark every other book RWAP that might send a red flag that you are marking good books as bad.  Trying to get free books. But having a few here and there isn't a mark agains the requestor but is against the sender.