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Topic: Loose Binding on Book Received

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Subject: Loose Binding on Book Received
Date Posted: 11/15/2012 9:52 PM ET
Member Since: 1/8/2009
Posts: 227
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I ordered a children's book that was from 1954 and sent a PM to the person specifically stating that I did not want the book if had loose binding.  The sender never replied to my message.  I got the book today and it does in fact have loose binding.  The book itself is coming apart from the cover at both the front and the back of the book.  What would be the best way to deal with this?  Thank you!

Date Posted: 11/15/2012 11:00 PM ET
Member Since: 5/4/2009
Posts: 404
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PMing someone with an extra condition is not the way to prevent getting a book that is postable but not up to your standards. You should use a Requestor Condition (RC) for that. So, now that you have the book, the question is was it postable under the regular rules of the site? The Help Docs say this about bindings:

Binding:

  • Must be intact, with no separation on the inside or outside of the book
  • If the book tends to open at a particular page, this is OKAY
  • Small amount of fraying or denting at top or bottom is OKAY

 

So, if you don't think it meets these requirements, mark it received with a problem (RWAP). If it does meet them, it is postable and you should not mark it RWAP. In the future, you should always use an RC if you want to add conditions to a request even if you are ordering a book that is not wishlisted. That way, people can skip you if their copy does not meet your standards and go to the next person in line. The way you did it, if the sender had replied that the book did not meet your needs, you would have had to cancel the order so they didn't lose their place in line.

Date Posted: 11/16/2012 6:53 AM ET
Member Since: 9/8/2009
Posts: 619
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There's also a possibility that it happened in the mail.  In a book that old, the glue could have been very dry and the trip just shook everything loose. 

Date Posted: 11/18/2012 9:11 AM ET
Member Since: 1/8/2009
Posts: 227
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Thank you!

Date Posted: 11/18/2012 4:36 PM ET
Member Since: 4/28/2009
Posts: 9,657
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and FYI, more and more new books are having this happen due to the use of cheaper glue by publishers!

Date Posted: 11/19/2012 9:38 PM ET
Member Since: 1/8/2009
Posts: 227
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The way the book is separated from its binding does not appear as something that would have occurred in the mail.  Since one of the requirements for a book to be posted is that it, " Must be intact, with no separation on the inside or outside of the book"  then that should not have to be something that I would inclunde in my requestor conditions.  I started to mark the book as received but with a problem, but of the problems listed, none of the options fit.  No one can I mark that it was an unpostable book to begin with.  What should I do?

Date Posted: 11/19/2012 9:55 PM ET
Member Since: 5/4/2009
Posts: 404
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Is one of the options "Damaged by sender" or something similar? That is the one to pick if it was unpostable to begin with.

Date Posted: 11/20/2012 1:23 PM ET
Member Since: 1/8/2009
Posts: 227
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Okay.  Thank you!

Date Posted: 11/21/2012 8:35 AM ET
Member Since: 7/26/2008
Posts: 404
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I just received a book in a similar condition. The packaging was a bubble wrapper and was very snug on the book so there was not a lot of wiggle room. This is usually a good thing.  When I opened the package the book looked great but when I opened the book the book was not attached to the front cover. It was still attached to the back cover. Some glue may fix it but I still marked it as unpostable since the first couple pages are also coming loose. I would not in good conscience be able to repost the book.

The sender has not yet responded to the request for my credit and I'm not sure what the recourse is. I have gotten hundreds of books and I have only gotten about three books that have had problems. I would like to think that others would send the kind of book that they hope to receive.

I have enjoyed being a part of PBS. I have noticed that it is taking longer and longer to get a book even when I make it to #1 on the wishlist. I don't know if it is because of the wishlist multiples list or what. I try to check that list and also have it as a watched topic but I usually don't catch those quickly enough. I read mostly Christian Fiction and those go fast. Unfortunately, the requirement is usually to order 3 to get the multiples and I may already own all but 1 of the books on their list. I am trying to patiently wait since I haven't read all the books I have now.