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Topic: loose page from a book - mark as RWAP?

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Subject: loose page from a book - mark as RWAP?
Date Posted: 8/15/2009 8:18 PM ET
Member Since: 6/29/2009
Posts: 53
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Hi! I received a book today from another member, and I can't tell if a page from the book fell out because I opened it, or if it was already loose before I opened it. Should I mark this RWAP, and if so, would this be a good case to ask for my credit back? Thanks for any help!

Date Posted: 8/15/2009 8:23 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I would mark it RWP and ask for my credit back. 

Date Posted: 8/15/2009 8:29 PM ET
Member Since: 4/30/2009
Posts: 2,524
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I would think if the book was intact when it was mailed a page would not have fallen out just because you opened the book.  Unless  the package was damaged by USPS.    

PBS rules state that text pages cannot be missing or loose as yours was for it to have fallen out.    Personally I would RWAP and ask for my credit back.   


Date Posted: 8/15/2009 9:18 PM ET
Member Since: 2/5/2007
Posts: 30,805
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Someone has to be the first person to open it and the page is loose.   It could have been you or it could have been the sender.  I'd mark it RWAP but not ask for my credit back, since there is no way of knowing.

Date Posted: 8/15/2009 9:31 PM ET
Member Since: 7/31/2007
Posts: 2,695
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yes, the book could have been intact when mailed but, with the heat during shipping could have loosened the pages enough that it fell out when you opened it.....

Date Posted: 8/15/2009 10:22 PM ET
Member Since: 1/17/2009
Posts: 10,245
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Or if it fell on the floor or got knocked around, and has brittle glue ... mailing could have been enough to damage it.

It would be hard to know exactly when the page became loose enough to fall out. Sometimes you can tell,and sometimes you can't.

Date Posted: 8/16/2009 2:14 AM ET
Member Since: 7/7/2007
Posts: 4,815
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Definitely mark it RWP.  Asking for your credit back is up to you.  Yes, someone has to be first, but the book should be sent with a good enough binding that pages won't fall out when you open the package.


Date Posted: 8/16/2009 2:54 AM ET
Member Since: 12/28/2006
Posts: 14,177
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I'm wondering if publishers are having quality control issues?  Recently I received a tradesize book that was probably gently read one time.  A new release in almost new condition.  When I read the book a few weeks later, a page fell out.  Just one.  The covers and spine were otherwise firm, intact, and with little or no wear.  I wondered if more were lose, and would detach as I continued to read. But no, that was it just the one page looking to escape.  So sometimes it's not a matter of damaged bindings.

Date Posted: 8/17/2009 10:38 AM ET
Member Since: 6/29/2009
Posts: 53
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Thanks for your help, everyone! :-) I'll mark it as RWAP, but since I don't know whose fault it is that the page fell out, I won't ask for my credit back.