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Topic: Are loose pages ok? or... Why don't people read condition guidelines?

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PhantomReader avatar
Subject: Are loose pages ok? or... Why don't people read condition guidelines?
Date Posted: 4/14/2009 11:08 AM ET
Member Since: 7/12/2006
Posts: 183
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So I get a pm today from someone who is not a new member...has books posted on her bookshelf from early 2007...this is what the pm said:

Just fair warning, the book isn't in perfect condition. When I received it thru PBS, some of the pages were loose. It's a library copy, and well-worn. Everything is still there and it's 100% readable, it's just not a great LOOKING book. I didn't want you to be disappointed when you got it. Do you still want me to send it?

Um...hello?!? Don't people read the guidelines when they post a book? I kindof had to laugh.

Generic Profile avatar
Member of the Month medalFriend of PBS-Silver medal
Date Posted: 4/14/2009 11:20 AM ET
Member Since: 8/23/2007
Posts: 26,510
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Oh the old "I got it from PBS this way so it must be ok" excuse.  The worst books I've ever gotten were from long time members-who gave me that excuse when I marked them RWP and asked for my credit back.  My response was "Just because you were willing to accept an unpostable book without complaining doesn't mean that I am willing". Then I copy/pasted the posting guidelines. I got my credit back on 2 of the 3.  These were really bad books too: obvious stains. One had dead bugs smashed in the pages.  That was a BOB trade and she sent me another book. But still. 

The "bad" books I've gotten from new comers were kind of in the gray area of postability.  So I have to wonder if some long term members just figfure they can get away with it, stop caring or what.

whippoorwill avatar
Date Posted: 4/14/2009 11:50 AM ET
Member Since: 6/25/2007
Posts: 5,637
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This has been happening to me a lot with ARCs. I have a lot of not-yet released books on my WL.  So far 3 people have posted an ARC, and then PMd me saying, "Hi! I know I'm not allowed to post ARCs, but I did anyway. Do you want it?"  Annoying. 

surrealthemuse avatar
Date Posted: 4/14/2009 12:36 PM ET
Member Since: 9/13/2007
Posts: 2,520
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I would say something along the lines of "Oh dear! According to the posting guidelines (insert link here) it looks like you should have marked that book received with a problem when you received it in that condition. Loose pages make a book unpostable on PBS." I would probably then send PBS a note about her. That last bit probably seems too harsh, but what can I say, I'm sick to death of people sending out unpostable books.
NewRuth avatar
Friend of PBS-Silver medal
Date Posted: 4/14/2009 1:00 PM ET
Member Since: 1/15/2007
Posts: 1,410
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I do like the wording of your PM, Liesl. 

It's one thing to post an unpostable book not realizing that it's unpostable, it's another to try to CYA with a PM all the while knowing the book is unpostable.

PhantomReader avatar
Date Posted: 4/14/2009 1:05 PM ET
Member Since: 7/12/2006
Posts: 183
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I did send her a pm with the posting guidelines from the help section and told her that she needs to cancel the transaction.

Now that you brought it up Liesl, I was also wondering if I should send a note to TPTB or not. Haven't received a response back yet from her yet though.

I hate having to do things like that, but if it will help weed out the unpostables, I should do it.

alysabeth avatar
Date Posted: 4/14/2009 2:29 PM ET
Member Since: 2/8/2009
Posts: 58
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I think you did the right thing. I received a book that was very stained recently and in the sender's reply to me she said when she received a book like that she just dealt with it. Sorry, just because you accepted it and didn't mark it as RWAP doesn't mean I will! And I wish people wouldn't do that anyway. I'm sure it just makes the senders that send those books think it's ok.

Princess65 avatar
Date Posted: 4/14/2009 10:59 PM ET
Member Since: 7/31/2007
Posts: 2,697
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Elizabeth..you are "dealing with it"  you are marking it RWAP and requesting your credit back....hehehe (don't think that is what she meant but, hey)

alysabeth avatar
Date Posted: 4/14/2009 11:43 PM ET
Member Since: 2/8/2009
Posts: 58
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lol Christy, that's true!