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Topic: Lost book, finally delivered.

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Subject: Lost book, finally delivered.
Date Posted: 2/15/2011 6:08 PM ET
Member Since: 1/11/2010
Posts: 247
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The book the Lost Symbol, was mailed to me October 30.  Last tracking was on November 15, 2010 when it was at the Des Moines, IA mail center, with a notation Visible Damage in the tracking report.  I live 2 hours from DesMoines.  Today, 3 months late,r I got the book, without any PBS info on it.  It came in a postal envelope from the US Postal Service, Mail Recovery Center,  Atlanta, GA.

I'm wondering though, I ordered a paperback and got a hardback copy???

Date Posted: 2/15/2011 6:25 PM ET
Member Since: 1/2/2011
Posts: 212
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I wonder if the "visible damage" meant the packaging was open and the (paperback) book was gone? Then, perhaps, if the sender reported the loss to the USPS, and they found a loose (hardcover) copy of The Lost Symbol, they mailed it to you thinking it was the book lost from your packaging?

Note I'm just making this up as I go along (I don't know how mail recovery works), but it might explain things...

Have you checked with the sender to see if they mailed you a paperback or a hardcover?

Date Posted: 2/15/2011 6:38 PM ET
Member Since: 9/25/2008
Posts: 4,144
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Was the ISBN the same as the one you ordered? The sender might not have double checked that the binding was correct.

Date Posted: 2/15/2011 8:31 PM ET
Member Since: 7/30/2007
Posts: 4,275
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 the packaging probably seperated from the item and the label (with the "invoice") was sent to the mail recovery center. someone there saw the invoice with the name of the book, and didn't see that it was a paperback, checked the place where loose books are and found this hardback copy so sent it to you.

Subject: lost book changed format
Date Posted: 2/16/2011 10:19 AM ET
Member Since: 1/11/2010
Posts: 247
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I'm thinking that those who suggested only the wrapper made it to the recovery center are correct in what happened to turn a paperback into a hardback.

Date Posted: 2/16/2011 11:12 AM ET
Member Since: 5/16/2009
Posts: 8,331
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Wow... if that's what happened, then consider yourself lucky!  At least a copy of the book eventually made it to you!  :)  I've had a few books go missing, coming and going, and each time, the P.O. just looks at me and shrugs. 

Date Posted: 2/16/2011 12:40 PM ET
Member Since: 7/30/2007
Posts: 4,275
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Here's an interesting article about the MRC. This info is a little outdated as there is only one center now.

http://itotd.com/articles/526/mail-recovery-centers/