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Topic: Lost books

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Subject: Lost books
Date Posted: 7/29/2011 1:30 PM ET
Member Since: 11/22/2010
Posts: 107
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do lost books go against you? Ive had a few go lost then the members tell me they never mailed them so I hope they do not.

Date Posted: 7/29/2011 1:58 PM ET
Member Since: 7/19/2008
Posts: 15,485
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No.  PBS will contact you if you have a high percentage.  They will even help you deal with your post office. 

But I would sent PBS a copy of any message where a member says they never mailed a book.  That should go on the sender's record.