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Topic: Lots Of Books Lost in Mail....Should I Contact My PO?-----UPDATE

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Subject: Lots Of Books Lost in Mail....Should I Contact My PO?-----UPDATE
Date Posted: 10/6/2008 10:36 AM ET
Member Since: 3/25/2008
Posts: 2,527
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I've had a lot of books "lost in the mail" while en route to me lately. I've never had a problem with receiving my media mail before the last few months, but now it seems like every other request from here is going lost. Should I contact my PO about this problem?



Last Edited on: 10/17/08 3:46 PM ET - Total times edited: 1
Date Posted: 10/6/2008 3:02 PM ET
Member Since: 11/13/2006
Posts: 236
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If I were you I think I would check my transaction archives and see if perhaps a disproportionately high number of the books you've requested were from the areas hit by the hurricanes early last month. I've heard a lot of mail coming in and out of Texas especially has been completely lost/destroyed.

Date Posted: 10/6/2008 5:02 PM ET
Member Since: 3/25/2008
Posts: 2,527
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I thought the hurricanes too, but none are from TX, but I guess that doesn't mean they didn't go there anyways. My most recent 2 were from MI & OR, en route to me in MO.

Date Posted: 10/7/2008 5:17 PM ET
Member Since: 4/6/2008
Posts: 79
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I think it's happening to a lot of people right now. I know I've been having problems, and it seems like there was someone else who posted a thread about it recently. No idea what's going on, but checking with the PO couldn't hurt.

Date Posted: 10/8/2008 4:48 PM ET
Member Since: 8/18/2005
Posts: 7,977
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Last Edited on: 3/27/09 11:04 AM ET - Total times edited: 1
Date Posted: 10/8/2008 9:51 PM ET
Member Since: 6/27/2008
Posts: 23,127
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If you don't feel like you are getting anything accomplished thru your local PO regarding lost packages, you do have the option of contacting the Postal Inspection Service.  There is a link to them thru USPS.com.  Start by contacting your local PO.  Or you can start with USPS.com and fill out a form there to contact the PO when you have a problem.  ALWAYS REQUEST A RESPONSE.  If you say you need a response they HAVE to get in touch with you!

Good advice earlier - the PO cannot fix a problem if they don't know it exists!

Date Posted: 10/9/2008 4:59 PM ET
Member Since: 6/15/2006
Posts: 1,691
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Missouri was also hit by Hurricane Ike.  In my old neighborhood alone in St Louis County, there are at least 200 homes condemned and a lot more that have flooded.  I have friends who also had flooding damage in other parts of St Louis County, St Louis City and St Charles.

Maybe your local PO can tell you if those storms affected the POs in Missouri or not.

Date Posted: 10/17/2008 3:46 PM ET
Member Since: 3/25/2008
Posts: 2,527
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UPDATE::

Okay, I talked to the lady at my local PO and she said all I could do was fill out "lost forms" or try to get the senders to anyways. So I've done what I can about it, but more have gone lost or are about to go lost. I've noticed it's only the books that don't have DC are the ones going lost, the ones with DC arrive very quickly in fact.  What should/can I do? Is there anything else you guys can suggest?

Thank you!

Date Posted: 10/17/2008 4:55 PM ET
Member Since: 5/10/2007
Posts: 5,526
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maybe get a PO box?  not sure if that will help but at least they wouldn't be delivered to a neighbor.

 

Date Posted: 10/17/2008 8:01 PM ET
Member Since: 8/21/2006
Posts: 4,790
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Last Edited on: 1/31/09 10:30 PM ET - Total times edited: 2
Date Posted: 10/19/2008 2:46 PM ET
Member Since: 6/27/2008
Posts: 23,127
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Contact the Postal Inspection service.  There is a link to them from USPS.com.  Give them as much documentation as you can. 

ALWAYS REQUEST A RESPONSE.

Make sure they know you have already contacted your local PO and they seem to have done nothing!