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Topic: Mail within "2" days??

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Subject: Mail within "2" days??
Date Posted: 9/9/2011 12:13 AM ET
Member Since: 7/24/2011
Posts: 708
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This is probably a dumb question.

When it asks if you can mail within 2 days-- are we counting just days that the post office is open? For example, if, say on Saturday night, I say that I can mail a book within two days, is Sunday day one and Monday day two?? Or since the post office isn't open on Sunday, day one is Monday and day two is Tuesday?? I just like to respond as quickly as possible to requests, but I want to make sure I'm not mailing things late. 

Also, we have a grocery store on our side of town that has a service counter that acts as a post office.  They claim that they are unable to scan the PBS DC and give me the 19 cent rate.  I was on my way out of town the other day and stopped to mail two books. I ended up having to pay the additional 80 some cents for the delivery confirmation.  Has anyone run into this? Are actual Post offices the only places that will accept this, or is it just the one location?  I just ask because with my new job, I'll only have 2 weekdays a week where I can actually go to the post office, and since this is less than a mile from my hous,e it would be SO much more convenient.

Thanks!

Date Posted: 9/9/2011 12:26 AM ET
Member Since: 2/26/2006
Posts: 34,940
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Stephanie, as far as I know, two days is two days, counting Sundays.  That's why the system reminds you if the day you choose lands on a Sunday.  I always pick the farthest date out, even though I always mail within 24-48 hours of accepting a request.  Just in case something comes up, the extra days gives me a bit of cushion.  It's fine to mail early and mark it mailed early, but it's not fine to mail late and have the request cancel because it wasn't marked mailed in time.

As far as the grocery store is concerned, I would call 1-800-ASK-USPS (800-275-8777) and ask them.  It would seem if the grocery store is a USPS site, then they should abide by all USPS regulations.

ETA:  When you accept a request and indicate the date you will mail, the system will indicate what day you need to mark it mailed.  Just look on your Main Account page where all active transactions are listed and it will show you each request and what day is required to mail it and mark it mailed.



Last Edited on: 9/9/11 12:28 AM ET - Total times edited: 1
Date Posted: 9/9/2011 12:30 AM ET
Member Since: 7/24/2011
Posts: 708
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Excellent, thanks! :)

Date Posted: 9/9/2011 12:36 AM ET
Member Since: 7/19/2008
Posts: 15,423
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I know I've just added the 19 cents in stamps, with the hope that the book will be scanned at the sorting center. Takes longer to get my credit. But the 80 cent one does not give you the credit assurance that PBS includes.
Date Posted: 9/9/2011 12:38 AM ET
Member Since: 7/24/2011
Posts: 708
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She didn't add another confirmation sticker, she just charged me the 80 cents for the printed confirmation.  Otherwise I wouldn't have paid the extra. I just like the fact that usually, by the time I get home, I have my credit! :)

Date Posted: 9/9/2011 1:16 AM ET
Member Since: 8/16/2007
Posts: 15,187
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She should be able to just charge you 0.19 postage. They are printing a meter strip aren't they? She should just print a strip for the total your package says. She doesn't need to ring it up as DC, its just postage.

For the mail date, it is just days without regard to USPS business days because we can mail books everyday. An easy way to not get caught is to click on the Mail Later button, it will give you a list of days from 2-5 out and you can just pick the day you want to mail.

Date Posted: 9/9/2011 1:23 AM ET
Member Since: 12/28/2006
Posts: 14,177
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Uninformed postal worker Stephanie.  Regardless of whether or not she has the POS equipment, the charge should have been Media Mail (or first class) and .19 for E-DC.  Because really?...she used your PBS DC and charged full price?  Ugh.

PBS counts every day...members can use electronic postage or stamps and blue-box anytime.  I learned this the hard way, and let a transaction time-out thinking PBS wouldn't count Sunday  blush

Date Posted: 9/9/2011 2:33 AM ET
Member Since: 7/19/2008
Posts: 15,423
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PBS does have a post office rep to help train post offices.  Or should I say, our mail provider has a rep.   You might consider contacting PBS to help with this postal location.  (Lower right corner, under Company, then Contact Us, then Send Us Feedback.)

Date Posted: 9/9/2011 9:36 AM ET
Member Since: 11/14/2010
Posts: 220
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The business of counting Sunday as a mailing day is why I sometimes wait to accept a request for several days--and then say I can mail later and push it out as far as possible.  I usually don't accept a request until I know when I'm next going to the Post Office, but I will still pick the last day possible for mailing, just in case.

When the commercial sites--which have a far more vested interest in keeping their customers satisfied--don't count Saturdays, Sundays, or holidays, I'm not sure why PBS does.

Cathy A. (Cathy) - ,
Date Posted: 9/9/2011 10:24 AM ET
Member Since: 12/27/2005
Posts: 4,132
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Evelyn -- it's because people here do mail 7 days a week, unlike commercial sites.

Date Posted: 9/9/2011 11:35 AM ET
Member Since: 11/14/2010
Posts: 220
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I could understand counting Saturdays because the Post office is open than and delivers mail (hence does pick-ups), but just because you drop a package in a mailbox on a Sunday or holiday doesn't mean it's been mailed in any real sense.

Date Posted: 9/9/2011 11:40 AM ET
Member Since: 8/16/2007
Posts: 15,187
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How hasn't it been mailed if I take it to the post office and put it in the box? I've delivered it to the USPS custody- that's mailed. Commercial sites don't ever deliver their packages to the USPS custody on Sundays or I can guarantee they would count it. PBS also isn't giving any shipping guarantees or anything so if a book is mailed on Sunday or Monday, it really isn't a big deal. The difference just doesn't matter on a site like PBS.

Date Posted: 9/9/2011 11:54 AM ET
Member Since: 8/26/2006
Posts: 9,333
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I agree with Melanie that as soon as I've delivered my package into postal custody, I've mailed it.  That includes dropping it in a blue box or at a  postal counter (even if it's after the last pick-up), or giving it to my postal carrier.  I don't try to calculate whether or not it will get on the next truck and make it to the sorting center that night. 

And from the help center here:

My PO says that I can't use PBS-DC! How can I prove that I can?

If your PO is saying that your package doesn't qualify for DC because of its dimensions, read about the required dimensions to use DC to send a package in Are there any requirements to use Delivery Confirmation?

If your PO is arguing that you can't use electronic DC (e-DC) but have to purchase DC at the PO instead to send your PBS package, this misunderstanding happens occasionally.  Some POs are not as informed about electronic DC (e-DC) as they should be, considering that it is rather commonplace nowadays. 

Below is the information from USPS's own website that you can print out and show to your postmaster/PO employees if necessary.  This shouldn't be necessary, of course, but you would be doing them (and yourself, of course) a service to help them out here:

  • Here is the URL location of the USPS guidelines regarding using Delivery Confirmation on First Class mail and on Media Mail.

the link is  http://www.usps.com/shipping/deliveryconfirm.htm

You do not have to use online postage in order to use electronic DC.   PBS does receive electronic information on all DC printed through the site.   Also, anyone who requests it is capable of receiving electronic files by simply entering the tracking number and requesting that USPS email you the tracking results.

  • Here also is a link to the Domestic Mail Manual on the usps.com website, section 9 (Delivery Confirmation).

the link is   http://pe.usps.gov/text/dmm300/503.htm#9_0

The information on this page includes (the following is the relevant information for Media Mail, which is a Package Service):


9.1 Delivery Confirmation Fee

9.1.1 Fee

Fee, in addition to postage and other fees, per piece:

Delivery Confirmation

Package Services (parcels only)

Retail Fee: 0.75

Electronic Fee: 0.19

9.1.2 Fees and Postage

"The applicable Delivery Confirmation fee in 9.1.1 must be paid in addition to the correct postage. The fee and postage may be paid with postage stamps, meter stamps, or permit imprint. Precanceled stamps are not permitted as postage payment."

It is clear from the above information taken from the Domestic Mail Manual published by USPS that

  • Delivery Confirmation is available for use with package services (Media Mail is a package service)
  • The fee for electronic Delivery Confirmation used with Media Mail (a package service) is $0.19
  • The fee may be paid with postage stamps or meter stamps (the meter strip you obtain at the Post office counter)
  • The electronic Delivery Confirmation fee does NOT need to be paid online
  • The postage does not need to be paid online in order to use electronic Delivery Confirmation

Please print out this information (if you can, print out the unedited page from the second link above), and show it to your postal employees if necessary.

Date Posted: 9/9/2011 12:13 PM ET
Member Since: 8/18/2005
Posts: 7,977
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I agree with Melanie that as soon as I've delivered my package into postal custody, I've mailed it.

I also agree.

Whether I take it to the main P.O. and give it to a clerk, or put it in my 'outgoing' slot in our nested boxes up the street, it's mailed.

A book dropped in a box over the weekend is as mailed as any other book in a clerk's hands. It's no longer in the sender's control.

When the commercial sites--which have a far more vested interest in keeping their customers satisfied--don't count Saturdays, Sundays, or holidays, I'm not sure why PBS does.

Probably because PBS deals mostly in Media Mail time, so if you get your book anytime before the 26th day the book goes lost, then it's just business as usual. What they're more concerned with is not the USPS travel time, but that people actually get the books into the hands of the USPS so it won't run late and have to be classfied as lost by the site. They give the USPS their time, it's important senders use their time well to keep books on time.

If you have a book that can go cheaper First Class, it's just a benefit it can get there even quicker.

Date Posted: 9/9/2011 12:42 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I consider a book "mailed" if I put it in my mail box after mail collection on Sat and it sits there until Monday. It's stamped, wrapped and awaiting pick up.  Although usually I will blue box it over the weekend sometime.

Also in some areas there are post offices open late at night and on Sundays.  Probably primarily in cities like New York and Las Vegas where the cities never really close. 

Date Posted: 9/9/2011 3:18 PM ET
Member Since: 7/19/2008
Posts: 15,423
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There are post offices in sorting centers and airports that are open on Sundays.
Date Posted: 9/9/2011 5:12 PM ET
Member Since: 5/15/2008
Posts: 193
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When the commercial sites--which have a far more vested interest in keeping their customers satisfied--don't count Saturdays, Sundays, or holidays, I'm not sure why PBS does.

Because the customers also include the recievers -- who have an interest in not waiting 12 years for their books to show up :)

Like the other responders have noted, you can mail a package 24 hours a day, 365 days a year, because of printable postage and blue collection boxes.  Like the others, the moment I drop the package in a blue box, I consider it mailed.

Also-- any commercial site that values its customers DO count Sat/Sun/holiday as days - they will pack and prepare shipments on the weekend so that it can be mailed first thing Monday morning.  A business that doesn't do that won't survive long, and will likely get a bad reputation as a slow shipper.



Last Edited on: 9/9/11 5:16 PM ET - Total times edited: 1
Date Posted: 9/9/2011 5:47 PM ET
Member Since: 8/30/2008
Posts: 2,207
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When it asks if you can mail within 2 days

I rarely use the mail-within-2-days option, just in case something happens. There's no penalty if you use the I can mail later option, using the 5 day window. No need to worry about the weekend issue that way, and if you DO end up mailing within the 2 days all to the good. You never know when something can come up in real life to side track you then you feel the pressure if you can't get the book sent out..

Gail

Date Posted: 9/9/2011 9:09 PM ET
Member Since: 10/30/2008
Posts: 1,996
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I ended up having to pay the additional 80 some cents for the delivery confirmation.  Has anyone run into this? Are actual Post offices the only places that will accept this, or is it just the one location?

I live in a small town of 250 people, and we have a small local PO.  They don't have a computer to scan the PBS DC, so when I mail out PBS books from this location, I have to pay the $0.80 cents for DC.  What the lady does is put my package on a scale with a bunch of buttons on it.  She presses the button that says MEDIA MAIL, then presses another button that said DELIVERY CONFIRMATION.  The scale gives her a price.  The $0.80 price is built into the scale.  She also doesn't print out a sticker with paid postage.  She literally puts stamps on my packages.

Honestly, I don't think it's their fault.  My PO is underfunded and they just don't have the equipment.  And because its such a small PO in a small town, they won't ever get the money to get the equipment. 

I no longer mail my PBS books from there because of this.  I take my books to the PO in our county seat (which is only 12 miles away) or to the PO in the next county (which is 30 miles away, and I visit nearly every week).  Since I pick up my daughter from school in the county seat every Friday afternoon, I just swing by that PO to send the books.  Neither PO has ever said anything about me being from out of town, either.

ETA:  I ONLY mail books out on Fridays because DH and I have only one car right now.  He usually has the car because he is the only one working.  I take him to work on Thursday nights, so I can run errands on Friday, and that includes my trips to the PO.  If I get a book request on Friday afternoon while I am out or on Saturday, I will wait until Sunday to accept the request so that I can choose to mail out my books on Friday. 



Last Edited on: 9/9/11 9:23 PM ET - Total times edited: 1
Date Posted: 9/9/2011 10:25 PM ET
Member Since: 8/16/2007
Posts: 15,187
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Becky - not having the equipment doesn't really excuse them for STEALING from their customers. eDC is a valid product from the USPS and if she is sticking stamps on the package there really is no excuse, all she would have to do is stick the appropriate amount of stamps on there for the correct postage instead of the incorrect amount she is charging you. Most of the time the correct amount would be right there in front of her on the wrapper. It would be cheaper for you to pay the PBS postage fee and print full postage than allow them to do that.

Subject: Mailinh packages
Date Posted: 9/10/2011 12:20 AM ET
Member Since: 11/18/2005
Posts: 5,424
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Darn, you beat me to it. I was going to say just print postage and DC from PBS and the lady at the PO won't have to do a thing. I just love the convience of  having everything printed on the wrapper and then chuck it in the  blue box at the PO. either my daughter or i will go by the PO every day.

Date Posted: 9/10/2011 9:18 AM ET
Member Since: 8/23/2007
Posts: 26,510
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I frequently order things from Amazon Marketplace and they get marked mailed late Sat night or Sun.  I just assume that means it packed up and ready to go and in the Blue Box or the outgoing mail pile. 

Date Posted: 9/10/2011 2:27 PM ET
Member Since: 8/26/2006
Posts: 9,333
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And when it's Sunday on the East Coast, where the PBS server is, it would still be Saturday for a member in Hawaii, and would already be Monday for a member in Guam.  Blocking out Sunday could get complicated for this far-flung membership!

Date Posted: 9/10/2011 10:20 PM ET
Member Since: 10/30/2008
Posts: 1,996
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not having the equipment doesn't really excuse them for STEALING from their customers.

Melanie, that's why I don't send out my packages there anymore.  I have to run errands in bigger towns with better equipment and better trained postal workers anyway, so I just mail my books from those towns. 

Geri (geejay) -
Date Posted: 9/11/2011 1:20 PM ET
Member Since: 9/2/2008
Posts: 9,094
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I have a small PO substation and a substation in a large grocery store.  I use PBS/DC and take all my packages that weigh over 11 oz to either place.  I just hand the package to the clerk, they glance at it and throw it in the "mail boxes" that the mail person loads into the trucks.  They don't do a thing and sure don't charge me anything.  In the grocery store there was an actual postal employee there one day who said no-no you have to pay the DC charge and the store employee argued with her and said it's all right there and has been paid for nothing more needs to be done with the package.

But, someone else mentioned that PBS really does have it's own postal rep that will train postal workers so I'd contact PBS about that.

I usually pick I can mail in two days.  When you click on it PBS no longer shows Sunday.  They did when I first began using PBS/DC but now it goes from Saturday to Monday (no Sunday).  With my two substations I can mail on Sunday, they're both open on Sunday.

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