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Topic: mailed late

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Subject: mailed late
Date Posted: 3/4/2008 11:06 AM ET
Member Since: 7/13/2005
Posts: 8,410
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I had ordered a deal for 3-for-1 in the book bazaar at the end of December.  The book was mailed at the last second and I never received it so it went lost.

Last week I got it in the mail with a stamp from the post office saying it was mailed 2/20/08- over a month past when it should have been mailed.

The sender is arguing with me that she mailed on time and deserves for me to mark it received so she can get her credit back.  I've already thrown out the packaging.  Should I just refund her credit so this ends?

Date Posted: 3/4/2008 11:08 AM ET
Member Since: 6/12/2007
Posts: 1,905
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If you received the books then yes I think she should receive her credits.

Date Posted: 3/4/2008 11:08 AM ET
Member Since: 11/14/2005
Posts: 6,421
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Was it mailed before it went lost? If so, then yes you have to mark it mailed. If the date is AFTER the date it went lost, then no, you do not. I'll see if I can find it again in the rules, one of the other topics has it posted. I'll be back with a HC link for you.

Ok, here's the info from the HC:

Can I send a book later? (www.paperbackswap.com/help/help_item.php?id=278)

The final point in the end paragraphs:

If you are mailing a book VERY late and the book has already been marked lost in the Mail at PBS, you must contact the requestor using the PM button on the lost in mail transaction in your Transaction Archive, to be sure that the requestor still wants the book.

  • If she replies that she does still want it you can mail it to her.  She can mark it received from her Transaction Archive and you will get credit at that time.
  • If she replies that she does not want it (she may have gotten a copy from someone else in the meantime), you should repost the book for someone else to request.
  • If she does not respond to your PM, you should repost the book.  It will be offered to her automatically if she still wants a copy.
  • You should not mail a "lost" book to the original requestor unless she has confirmed that she still wants it in a Personal Message.  If you mail it and she has already gotten another copy, she will NOT be obligated to mark the book received, or to return it to you.


Last Edited on: 3/4/08 11:15 AM ET - Total times edited: 2
Date Posted: 3/4/2008 11:15 AM ET
Member Since: 8/18/2005
Posts: 7,977
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Last Edited on: 11/4/09 5:41 PM ET - Total times edited: 2
Date Posted: 3/4/2008 11:27 AM ET
Member Since: 11/14/2005
Posts: 6,421
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Cindy does have a point there. The date must be a metered strip to be certain of the date. If it was only a stamp, you can't be positive it didn't first sit in a blue box for a week, then a bin for another week, and THEN get stamped.

But if it was a strip then that's a sure date.

Date Posted: 3/4/2008 11:45 AM ET
Member Since: 11/11/2005
Posts: 5,238
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This is a gray issue to me, since you can't REALLY tell when she mailed it.  As previously mentioned, the postmark doesn't necessarily mean that was the day she mailed it.  It very possibly could have been sitting in the PO all this time.

Given that you got a deal (3 books for 1 credit), personally I would be gracious and give her the credit.

Date Posted: 3/4/2008 12:02 PM ET
Member Since: 8/4/2007
Posts: 389
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If the tables were turned, what would you want to happen in this situation?

Date Posted: 3/4/2008 12:38 PM ET
Member Since: 11/14/2005
Posts: 6,421
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Desiree, if the tables were turned and I did infact mail the books after the lost date, I would own up to my own lack of respect for the rules and take my punishment of the lost credit. You can't expect to break the rules and get away with it all the time. If it was indeed a metered mail strip, and the date was accurate, she does not deserve to recieve the credit. Had she bothered to abide by the rules and send a PM when she mailed the books, then yeah, she would deserve it, but since she couldn't even bother to send a PM, then she broke all the rules, and should get her just desserts.

If you broke the speed limit and a cop stopped you, would you ask him if he would want a ticket if he was stopped for speeding? Or what about the judge? Do you think he would find that an appropriate response? Probably not :)

Date Posted: 3/4/2008 1:16 PM ET
Member Since: 11/12/2007
Posts: 946
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Gray issue = give her the benefit of the doubt.  Give her the credit and don't try to read too much into it. 

If you broke the speed limit and a cop stopped you, would you ask him if he would want a ticket if he was stopped for speeding? Or what about the judge? Do you think he would find that an appropriate response? Probably not :)

We are talking about swapping books here, not speeding tickets.  Sorry, just thought the analogy was funny.

Date Posted: 3/4/2008 1:21 PM ET
Member Since: 7/11/2007
Posts: 245
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Caryn, if no one else has mailed you this book after this one went missing, then just give the lady the credit. 

 

For everyone else, when you mail a book, you can ask the postal clerk to postmark your package right then.  That gives you more than enough proof of a mailing date if you do that.  It isn't that hard.

Date Posted: 3/4/2008 1:38 PM ET
Member Since: 10/6/2005
Posts: 10,696
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But if it was a strip then that's a sure date.

Even that's not necessary for SURE. My post office postdates everything that comes in after 4 pm on Friday or on Saturday with a Monday morning postmark, because they don't have an outgoing delivery after 4 pm Friday (I believe this is common at non-USPS postal stores). And if you use printed postage online, theoretically a package could be mailed up to 48 hours AFTER the time on the postage.

Date Posted: 3/4/2008 3:27 PM ET
Member Since: 8/16/2007
Posts: 15,185
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She says it was ordered in Dec and postmarked 2/20, no amount of postdating can get you there. It seems like it HAD to be mailed after the lost date.

Even though she mailed it extremely late by the system, if you did not get another copy of the book, I'd give her the credit, you got the book. You can repost 3 books out of that order it sounds like. Technically you don't have to give it to her, but, me personally, I only go the technical route instead of the polite route when a) they send me a ratty unreadable piece of junk or b) I'd end up paying for it twice.

Date Posted: 3/4/2008 4:42 PM ET
Member Since: 8/18/2005
Posts: 7,977
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Last Edited on: 3/2/10 6:14 PM ET - Total times edited: 1
Date Posted: 3/4/2008 4:43 PM ET
Member Since: 8/15/2005
Posts: 4,469
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You got the book, I'd give her the credit.  Sure it was late, and she should have mailed it sooner, but--you did get the book. 

J
Date Posted: 3/4/2008 9:10 PM ET
Member Since: 3/23/2007
Posts: 2,910
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i'd probably give her the credit. I wouldn't be happy about her sending it so late (if that was the case), but I tend to give people alot more slack when i'm getting a 3 for 1 or 4 for 1 deal.