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Topic: mailing date

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Subject: mailing date
Date Posted: 10/9/2011 1:03 PM ET
Member Since: 10/28/2008
Posts: 3,523
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If someone says they can mail a book on Friday, do they have until Monday to mark it mailed????

Date Posted: 10/9/2011 1:39 PM ET
Member Since: 8/30/2008
Posts: 2,207
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I'd say yes, as Sunday is an 'iffy' day - I wouldn't mail anything on a Sunday because it isn't something I'd think about doing on a day of rest (☺). If the Monday is a holiday I'd think that Tuesday would work. However here's what they say in the Help docs:

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PBS is dedicated to the concept of timely swapping. While of course we understand that unexpected circumstances can delay an occasional shipment, chronic late mailing is not acceptable.   The longest timeframe for sending a book (from acceptance to marking mailed) is 7 days. (green is MY highlighting, not PBS's)

  • If you are away from your home and cannot send out books within this timeframe, your account should be on Vacation Hold to prevent incoming requests.

  • If you have accepted a request but know you will not be able to mail a book within the allotted time frame, you can ask the requestor's consent to mail the book late. 

    • You can contact the requestor by clicking the button on the request for the book on your My Account page--that button will be on the Books to Mail tab after you accept the request, and before you have marked it mailed.
  • If you accepted a request and something comes up unexpectedly, contact the sender to let him or her know that mailing was delayed, as soon as you have mailed the book. Most requestors don't mind a little delay, as long as they are kept informed of the situation. 

  • If you do arrange late mailing with a requestor, you should mark the book mailed before the deadline to prevent the transaction from being canceled.

If you marked the book mailed but did not mail it and you want to mail it late (more than 4 days after the date you marked it as mailed),  you MUST contact the requestor using the PM button on the transaction, to be sure that the requestor still wants the book.  (If the book has already been declared "lost", the PM button is on the "lost in mail" transaction in your Transaction Archive.)

  • If she replies that she does still want it you can mail it to her.  She can mark it received and you will get credit at that time.
    • If the book has already been declared "lost" she can mark it received from her Transaction Archive and you will get credit at that time.
  • If she replies that she does NOT want it (she may have gotten a copy from someone else in the meantime), you should NOT MAIL - you should ask us to cancel the "en route" transaction and you can repost the book for someone else to request.
  • If she does not respond to your PM, you should repost the book.  It will be offered to her automatically if she still wants a copy.
  • You should not mail a "lost" book to the original requestor unless she has confirmed that she still wants it in a Personal Message.  If you mail it and she has already gotten another copy, she will NOT be obligated to mark the book received, or to return it to you.

 

 

 

Date Posted: 10/9/2011 1:43 PM ET
Member Since: 10/28/2008
Posts: 3,523
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Thank you for the information, 

Date Posted: 10/9/2011 1:48 PM ET
Member Since: 8/16/2007
Posts: 15,186
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No, not if you are using the I Can Mail Later option, the system doesn't do "iffy days" or account for arrangements made with a receiver, it is a mathetical formula and just counts days. So if you say you can mail by Friday, it will start counting your 2 days to mark it mailed on Friday night and the 2 full days will be reached Sunday night and the system will cancel it during the night Sunday night. If you were unable to mail the book or mark it mailed by until Monday, you'd want to either select a day later than Friday or mark it mailed early.

If you say you can mail in 2 days and that is a Friday, you have 3 days to mark the book mailed and you would have until Monday night.



Last Edited on: 10/9/11 1:49 PM ET - Total times edited: 2
Date Posted: 10/9/2011 1:59 PM ET
Member Since: 12/28/2006
Posts: 14,171
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What Melanie said  enlightened

I once had a transaction time-out because I didn't realize the PBS system counts Sunday as a mailing day...USPS isn't even an option (I buy counter postage).  So if your schedule is off (such as this week with a Monday postal holiday) you will want to choose the latest mailing date available or  maybe consider marking the book mailed early.  On rare occassions I use this option, I make sure the book is wrapped and ready to go then place it on the dash of my car so there's absolutely no missing it next time I'm going somewhere.

Although it's my least favorite option, it's better to use the '48 hour grace period for mailing' than have the transaction time out.  Inconvient for both yourself and the requester that will have to start the transaction all over again.



Last Edited on: 10/9/11 2:02 PM ET - Total times edited: 2
Date Posted: 10/9/2011 2:51 PM ET
Member Since: 8/30/2008
Posts: 2,207
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"iffy day" was MY comment, not PBS's rule. I couldn't remember if it skipped the Sundays, if that was programmed into the system. Didn't mean to confuse.

Gail



Last Edited on: 10/9/11 2:52 PM ET - Total times edited: 1
Date Posted: 10/9/2011 6:15 PM ET
Member Since: 1/1/2009
Posts: 1,924
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 Sundays are no big deal with PBS shipping. Print my shipping label, and go drop it in a blue box and come home to mark it mailed. No biggie.

Date Posted: 10/9/2011 6:49 PM ET
Member Since: 8/30/2008
Posts: 2,207
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I really need to get a printer - there's so much I want to print but have to wait til I get to work.

Maybe I'll treat myself to one for Christmas.

Date Posted: 10/9/2011 8:21 PM ET
Member Since: 8/23/2007
Posts: 26,510
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You can also just slap stamps on a book less than 13oz and stick in a blue box on a Sunday.  In some areas their are post offices open on Sundays.  So it counds Sundays. 

Date Posted: 10/10/2011 2:48 PM ET
Member Since: 1/30/2009
Posts: 5,696
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I used to work a couple of blocks away from the 24 hour PO in Manhattan and used to mail books at very odd times. So I've legitimately used the mail on Sunday option.

Date Posted: 10/10/2011 6:14 PM ET
Member Since: 1/17/2009
Posts: 9,723
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So I've legitimately used the mail on Sunday option.

Dropping a book in a blue box counts as mailed. Everybody can legitimately use the mail on Sunday option.

Date Posted: 10/10/2011 6:46 PM ET
Member Since: 10/28/2008
Posts: 3,523
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So If I say I can mail a book on Friday, I really have until Monday to mail it????
 

Date Posted: 10/10/2011 7:23 PM ET
Member Since: 1/17/2009
Posts: 9,723
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Bertie, it depends on how you picked Friday to mail.

If you clicked on "Mail in two days" then the date that you MUST actually mark the book mailed in PBS is 5 days after that date. You have an additional 48 hour grace period after you mark it mailed to actually put it in the mail.

If you clicked on "Mail Later" and picked Friday, then the date that you MUST mark it mailed in PBS by is 2 days after that date (so, Sunday). But you have a 48 hour grace period after that to actually get it in the mail, as well.

All days count as days. PBS does not skip any days at all when it is counting up days to mail.

So, look at the red date on your book request. PBS will tell you exactly what date you have to mark the book mailed, right on the book request. It is on the right. You have a 48 hour grace period after that to get the book in the mail.

Date Posted: 10/10/2011 7:40 PM ET
Member Since: 6/25/2006
Posts: 382
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when in doubt when you can mail i always use i can mail later date -   i usually chose the latest day

it give me a cushion  to mail by  and  i some time use the printed postage  from pbs [

since its fine to mail the book "early" 

but lately i usully just print the dc and mail it at the post office 

Date Posted: 10/10/2011 8:14 PM ET
Member Since: 8/16/2007
Posts: 15,186
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So If I say I can mail a book on Friday, I really have until Monday to mail it????

Usually not. Because if you are seeing a day to select,  then you most likely selected the I Can Mail Later option and that only gives you 2 days to mark it mailed. That would mean it has to be marked mailed Sunday night or it will time out diring the night. You only get a 3 day window on the I Can Mail in 2 Days and that option doesn't give you a list of days to select. 

If you mark it mailed on Sunday, but can't get it into the mail until Monday no one is going to care.

 

Date Posted: 10/11/2011 7:27 PM ET
Member Since: 8/26/2006
Posts: 9,327
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How long does a sender have to mail the book after accepting a request?

It depends on which button the sender clicks when accepting a request.

  • If the sender clicks "I can mail in the next two days"
    • He or she has 5 days in which to mark the transaction mailed.  The deadline is at the end of the 5th day.
    • If the sender clicks "I can mail in the next 2 days" the Status of the transaction on the request on the requestor's  account page will read "Accepted".
  • If the sender clicks "I can mail later"
    • The book must be marked mailed by 2 days after the alternate mail-by date chosen.   The deadline is at the end of the second day after the mail-by date.
    • If a sender clicks "I can mail later" the status of the transaction on the request on the requestor's  account page will show "Will Mail by:" and the alternate mailby date chosen.
  • If a book is not marked mailed by the deadline
    • The request will cancel automatically, and will be passed along to another member offering a copy of the same book.
      • the requestor will NOT get an email when this happens.
      • the requestor will be able to tell that the request has passed along because the request date will have changed.
    • If there is no other copy of the book available, the book will go back onto the requestor's Wish List and the requestor will get the credit back.
      • the requestor WILL get an email when this happens.

Exactly the same things will happen if the sender clicks "I cannot mail" or "cancel" on a request.

Note: The deadline for each transaction appears in RED on the right-hand side of the transaction on the sender's account.