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Topic: Mailman didn't take package with printable postage

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Subject: Mailman didn't take package with printable postage
Date Posted: 5/4/2008 5:48 PM ET
Member Since: 8/1/2007
Posts: 965
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He just left it in my box with my new mail. I thought I read somewhere  that I can take it to the PO tomorrow and they will print out another 0 cent label with the current date so my postage label will still be valid. Is that correct?

TIA

Letty

 

Date Posted: 5/4/2008 10:07 PM ET
Member Since: 5/10/2007
Posts: 5,526
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yes and believe it or not, postal workers are not required to take outgoing mail from your box, only leave it.  that surprised the heck out of me!

Date Posted: 5/5/2008 11:26 AM ET
Member Since: 8/21/2005
Posts: 989
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It must depend on the city or area you live in....because i am a rural carrier associate (fancy word for substitute! lol) and we ARE required to take the outgoing mail we find along the route.

As for why your package was left in the mailbox, it could possibly be a Substitute that was working that day and wasn't sure if they should take it or not, i tend to leave them behind when i am in doubt . I don't carry a scale with me so i never know if they are under 13 oz or not.

Date Posted: 5/5/2008 12:04 PM ET
Member Since: 8/1/2007
Posts: 965
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Thanks for the responses. We have community mailboxes so for packages I need to use my incoming mail box for my outgoing since it doesn't fit into the community outgoing mail slot. It could have very well been a sub. I'd been putting "outgoing mail" post it notes on the package so there wouldn't be any confusion but I'd stopped for the last few weeks since my mail person was taking the packages without the notes. Anyway, I took it to the PO this morning so it's off to its new home. ;)

Date Posted: 5/5/2008 9:31 PM ET
Member Since: 2/19/2006
Posts: 127
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I've had this happen twiice (two days in a row) with the same package. It is 2 lbs. and I have printable postage on it. The label shows the weight and the postage amount. Put in the mailbox with the red flag up, Both times the mail carrier shoved the package to the mailbox and put in the incoming mail in the mailbox on top of the package.No note saying why they won't take the package. Now I have to find time to take the package to the PO. Annoying!

Date Posted: 5/5/2008 10:27 PM ET
Member Since: 6/25/2006
Posts: 382
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you might want to try carrier pick service (at least that way they know theres a package watiing)

Date Posted: 5/5/2008 11:42 PM ET
Member Since: 2/19/2006
Posts: 127
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Can't do carrier pckup for Media Mail packages unless you also request a pickup for Priority or Express Mail at the same time.

Date Posted: 5/6/2008 9:52 AM ET
Member Since: 7/18/2005
Posts: 48
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Patricia ..  If I'm not mistaken, anything weighing over 1 pound must be taken to the PO and handed to a clerk even if it has printable postage on it.  That could be why it was left in your mailbox.

Date Posted: 5/6/2008 11:32 AM ET
Member Since: 5/10/2007
Posts: 5,526
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Sharon, that is not correct.  if it is over 13 oz and you have a postage that is traceable you can drop it in a blue box or somewhere else, it does NOT have to be handed to a postal worker.  If it is 13 oz or more and you are using stamps you MUST hand it to a postal worker since stamps are not traceable.

Date Posted: 5/6/2008 6:58 PM ET
Member Since: 9/29/2005
Posts: 131
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Leslie's correct -- if it's printed or metered postage, the weight restriction does not apply.   There wouldn't be much point in paying the extra cost of using printed postage if you still had to take it to the post office anyway.

From the USPS website...

----------------

Starting Monday, July 30, customers can use one of several convenient online postage applications — available 24/7 — or an Automated Postal Center, if they wish to mail items that weigh more than 13 ounces in Postal Service collection boxes or Post Office lobby mail slots; or if they wish to leave the items for pickup by their letter carriers. Online postage applications include the Postal Service’s Click-N-Ship service on usps.com and PC Postage from an authorized USPS vendor.

If a customer is unable to use one of the above methods to prepare and affix postage, items weighing more than 13 ounces must be presented for mailing to an employee at a Post Office retail service counter.

-----------------------

Grrrr..... we must have had a rookie substitute come by today.  I had 4 books out for pick-up.   He removed them from the mailbox in order to put our incoming mail in the box, then left the books sitting there.   I use the online postage strictly so we DON'T have to get out.  

But our regular mailman is a doll --- poor dear, the other day, I had 25 books going out all at once, so it was quite a pile.   I watched out for him, so I could give him a hand when he showed up.   He ended up getting a tray out of his truck to carry them all but was super-sweet about it & when I kinda apologized for having SO much all at once, he just told me not to worry, that it was no problem.   He's always super-friendly, always has a smile for everyone. 

The only times we've had troubles of various sorts has been when a substitute was on the route for the day, so that's what I'm guessing happened today.    Hubby gets a lot of movies from Netflix, so we almost always have a dvd or *something* going out in the mail -- we can always tell if a substitute was on the route because if we don't have incoming mail, they won't stop at our house to pick up outgoing mail.  But our regular guy always checks.

Date Posted: 5/7/2008 9:19 AM ET
Member Since: 2/10/2008
Posts: 1,080
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Try calling your local post office. They have changed the rules for what the carriers can pick up and some carriers (and other postal employees) have gotten confused and will not pick up items they should. Printable postage should be picked up.

You can use the toll free number 1-800-ask usps, online usps.com and contact us, or online click locate a post office, type in your zipcode, search, click on more details and it will give you the local number to call.

Outgoing mail is supposed to be picked up if the carrier has mail for you. They are not required to stop if you do not have mail but most carriers will anyway if your flag is up unless your box is where they cannot see it or you are in a rural area that they will not drive out to see if there is mail going out.

Date Posted: 5/7/2008 12:51 PM ET
Member Since: 9/29/2005
Posts: 131
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Well, just as an update -- I feel a lot better about yesterday - it was just a mistake.    Doorbell rang early this morning, and there was Brent, our regular mailman.   He immediately set in to apologizing all over the place about yesterday - he said he'd had to drop off the rest of the mail on the block and had his hands full.   He meant to come back to grab the books, but got distracted & forgot to come back.   Dear sweet guy, you'd have thought he'd caused a war, he was apologizing so profusely!!!   I kept telling him not to worry about it, that it was OK.    (Yeah, I was a bit irked initially yesterday, since hubby was kinda sick & it was rough on him getting out - I can't drive due to my vision - but we ended up taking care of another errand while we were out, so it was all OK)  

Brent even had his phone number already written up & insisted on giving it to me & told me if he ever did that again, to be sure to call him and tell him to get his butt back here & pick up our mail!!!  (His words, not mine! LOL!)    We got chatting for a moment and I told him about PBS, and he thought it was the coolest idea & said he's going to check it out himself.   I took the note w/ his number & he just kept on & on , "You be sure to put that on your fridge & CALL me if anything like this ever happens again!  I mean it!"   

We're in an older neighborhood & still on a walking route (mailboxes on the house, by the front door)   Brent has told us before that he specifically wanted THIS route because he enjoys being able to park his truck at one end of the block & get out and walk.   He's such a super-nice guy & I felt bad for him this morning, because HE felt so bad about yesterday!   But it made me feel better about yesterday too, knowing it was just an honest mistake.  

Date Posted: 5/7/2008 3:52 PM ET
Member Since: 2/6/2006
Posts: 1,186
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Brent deserves a medal.

Date Posted: 5/7/2008 4:15 PM ET
Member Since: 9/29/2005
Posts: 131
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Yes, he is the greatest & we're so happy to have him as our regular mailman!    Not only because he does his job exceptionally well, but he's such a friendly pleasant person.   If we happen to be sitting out on our front porch when he comes by, he'll always take a quick moment to chat, ask us how we're doing, etc.    I have never once seen that man going down the street without a genuinely happy smile on his face & a kind word for anyone he encountered along the way.

Date Posted: 5/11/2008 12:51 AM ET
Member Since: 6/9/2005
Posts: 336
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I always put  APC postage on, and a sticky on it that says, "outgoing, Postage paid at APC" so they know I know the rules and it's ok to be in the box.

Date Posted: 5/20/2008 11:21 AM ET
Member Since: 10/6/2005
Posts: 10,718
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I just had my rural carrier leave 4 packages in the box that needed to go out today. I know Tuesday is always a sub (regular carrier's day off and we don't have a part timer anymore) so I'm sure that's why. So since I have no way to get to the post office today I suppose I'm going to have to get those 0 value labels put on tomorrow...