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Managing the Customer Experience: Turning Customers into Advocates
Managing the Customer Experience Turning Customers into Advocates
Author: Shaun Smith, Joe Wheeler
ISBN-13: 9780273661955
ISBN-10: 0273661957
Publication Date: 10/29/2002
Pages: 224
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Publisher: Financial Times Prentice Hall
Book Type: Hardcover
Members Wishing: 0
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