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Managing Humans Resources in the Hospitality Industry: An Experiential Approach
Managing Humans Resources in the Hospitality Industry An Experiential Approach Author:Kathleen M. Iverson (Pearson Education) A textbook for career-oriented hospitality students, offering a complete tutorial in the finer points of managing human resources. Shows how to be involved in leading, motivating, counseling, and rewarding employees. Features experimental components, for an experiential learning experience, plus case studies and review questi... more »ons. DLC: Hotels--Personnel management.« less