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Managing Salespeople: A Relationship Management Approach
Managing Salespeople A Relationship Management Approach Author:Robert Hite, Wesley J. Johnston A relationship management theme throughout the text teaches managers to guide salespeople in establishing and maintaining relationships with their customers. Separate chapters on international and technology issues. Up-to-date coverage includes ethics, managing the salesperson in an international setting, and implications of technology in managi... more »ng salespersons.« less