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Topic: marked mailed, but now (days later) unable to be mailed?

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Subject: marked mailed, but now (days later) unable to be mailed?
Date Posted: 6/3/2014 12:43 PM ET
Member Since: 9/7/2008
Posts: 41
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I request a book and it was marked mailed on 5/30/2014.  Then today (6/3/2014) I received a email from PBS stating the book could not be mailed. I am a little confused - a sender has the option to mark a book as unable to be mailed after they already marked that it was mailed?  

Date Posted: 6/3/2014 1:46 PM ET
Member Since: 8/16/2007
Posts: 15,225
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They would have had to contact the PBSTeam to have the transaction cancelled. It happens.

Date Posted: 6/3/2014 6:06 PM ET
Member Since: 9/25/2008
Posts: 4,788
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It is possible it was mailed on 5/30 and something happened in processing and was returned to the sender. So instead of making you wait for the book to go lost they went ahead and got the team to cancel it.

Date Posted: 6/3/2014 7:11 PM ET
Member Since: 9/7/2008
Posts: 41
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Ok.  It's just disappointing as it was a book I've had on my wish list for almost 2 years (sitting at position #1).  I hope it's not another 2 years before another copy gets posted. 

Date Posted: 6/3/2014 11:00 PM ET
Member Since: 12/28/2006
Posts: 14,177
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We've also seen these books returned damaged to the sender, frustrating whatever the reason.  At least the sender was considerate enough to have the transaction cancelled so you are returned to the waitlist ASAP.

Hope another copy is posted to you soon.

Date Posted: 6/4/2014 1:43 PM ET
Member Since: 10/13/2010
Posts: 4,335
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They may never have really mailed it & instead just marked it mailed so it wouldn't time out.  Then after a few days passed, they realized they couldn't mail it for whatever reason & had the transaction cancelled.