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Topic: I marked mailed than realized the book is missing

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Subject: I marked mailed than realized the book is missing
Date Posted: 10/24/2011 1:13 PM ET
Member Since: 8/15/2007
Posts: 1
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How do i cancel a transaction after I already marked mailed. I sent the requestor a message stating that I lost the book and apologize greatly. I don't know how to cancel the transaction so I don't get a bad mark on my account.

Date Posted: 10/24/2011 1:28 PM ET
Member Since: 6/29/2007
Posts: 17,322
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Please send in feedback using the contact us link at the bottom of the page under the company heading.  Let them know what happened and they will cancel the transaction for you.


Date Posted: 10/24/2011 1:32 PM ET
Member Since: 10/23/2005
Posts: 7,719
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And just an FYI, I always find the book, double check to make sure it is still in postable condtion, then print the wrapper. I learned this the hard way when a book I had posted for quite a while was ordered and it had undergone a cat-caused transformation in the bookshelf.