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Topic: Marked the wrong book received.

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Subject: Marked the wrong book received.
Date Posted: 9/28/2015 6:28 PM ET
Member Since: 3/9/2010
Posts: 32
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How do I get this book back on my list of the requested books I am waiting for?

Suzy

Date Posted: 9/28/2015 7:03 PM ET
Member Since: 5/21/2008
Posts: 1,225
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Unfortunately there's no way to un-mark a book received.   If you google search the help docs for "I accidentally marked a book received!", you'll find this (there's more, too):

Once you mark a book as received there is no way to undo this action.  The software simply doesn't "go backward" in that way. Luckily, this usually is not a big deal - the book arrives soon after, and all it means is that the sender got credit early. 

  • When you did this, the sender got credit for sending the book.
  • You can contact the sender to discuss this if you want.  To do this:
    • Go to your Transaction Archive page under My Account in the toolbar at the top of the site
    • Scroll down to see the completed transaction for this book on the Transaction Archive page
    • Click
    • to send a message to this sender
      • If the sender does not respond within a week, please let us know

If you marked a book received with a problem and there was not a problem with the book, you can change the swap status as described in Follow-up on Problem swaps.  Doing this will not "un-mark" the book received, but it will remove the "problem" mark from the completed transaction.

If you marked a book received accidentally from the En Route to Me tab in My Account:

  • This book was marked mailed; chances are that it will arrive.
  • Please wait for your book; most likely it will arrive and you will have already marked it as received, and won't have to do anything further.
  • Please try to be very careful about which books you mark received.


Last Edited on: 9/29/15 5:25 PM ET - Total times edited: 2
Date Posted: 9/29/2015 1:13 PM ET
Member Since: 8/19/2007
Posts: 4,239
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I've done this in the past, and there's no way to unmark a book received, but I usually PM the sender and let them know that I accidently marked the book received, and will PM them (not that it really matters at that point) when the book actually arrives.

I had one requester mark a book received 2 hours after I mailed it. I contacted them to let them know that I knew the PO was fast but not that fast, and to let me know when they actually did receive the book. The book did arrive and they did let me know.  Pat

Date Posted: 9/29/2015 1:38 PM ET
Member Since: 2/20/2008
Posts: 1,658
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Here's a link to the help doc:

http://www.paperbackswap.com/help/help_item.php?id=142

 

Also, no need to use google.  Go to help center and do a search using a keyword if you don't want to browse through.

Date Posted: 9/29/2015 5:25 PM ET
Member Since: 5/21/2008
Posts: 1,225
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Thanks, Shannon!  I totally didn't realize that I had used "google" instead of "search".  They've become synonyms to me, so I didn't even catch it.  I fixed my original post.  blush

Date Posted: 9/30/2015 2:33 PM ET
Member Since: 2/20/2008
Posts: 1,658
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I thought that's what you meant. I tend to use "google" a lot too as a verb and not a specific website haha. I just wanted to make sure people knew that they don't actually have to use Google wink

Subject: Marked the wrong book received.
Date Posted: 9/30/2015 9:03 PM ET
Member Since: 3/9/2010
Posts: 32
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Thank you all for helping me with this. I did contact the sender and will let her know when I actually receive the book.

Suzy

Date Posted: 10/1/2015 12:05 AM ET
Member Since: 12/28/2006
Posts: 14,171
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This happens to most of us occasionally Suzy.  Most of the time it is self correcting when the book actually arrives!