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Search - Measurements for Effective Decision Making: A Guide for Manufacturing Companies

Measurements for Effective Decision Making: A Guide for Manufacturing Companies
Measurements for Effective Decision Making A Guide for Manufacturing Companies
Author: Mokshagundam L. Srikanth, Scott A. Robertson
The old measures don't measure up any more. New market realities are rewarding companies that develop a "balanced scorecard." These proactive competitors are creating new measures to link work behavior to the bottom line. Result: these companies now track - and improve - customer satisfaction and financial performance on a daily basis. This boo...  more »
ISBN-13: 9780943953045
ISBN-10: 0943953049
Publication Date: 7/1/1995
Pages: 117
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Publisher: Spectrum Publishing Company (CT)
Book Type: Paperback
Members Wishing: 0
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