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Measuring What Matters: Simplified Tools for Aligning Teams and Their Stakeholders
Measuring What Matters Simplified Tools for Aligning Teams and Their Stakeholders
Author: Rod Napier, Rich McDaniel
Following a fictional bookstore's distribution center through the process, the book offers a rare combination of solid theory and dozens of field-tested diagnostic tools, care study dialogue and reproducible exercises and worksheets to measure the collaborative give and take, the exchange value between work teams and the core stakeholders: custo...  more »
ISBN-13: 9780891062110
ISBN-10: 0891062114
Publication Date: 4/25/2006
Pages: 408
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Publisher: Davies-Black Publishing
Book Type: Hardcover
Members Wishing: 0
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