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Topic: Media vs. First Class rate

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Subject: Media vs. First Class rate
Date Posted: 12/9/2007 10:32 AM ET
Member Since: 10/6/2005
Posts: 10,717
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Another member wants to place a large order from my shelf - like all the children's books I have posted right now. However, she wants me to ship them all first class to guarantee she will have them by Christmas. Can I ask her to reimburse me or send me extra credits for the difference in postage? It's gonna be a pretty pricey difference. It's probably going to be a 10 pound box. I would go Priority Flat rate and not worry about it, but a couple of the books are too wide to fit in a flat rate box.

Date Posted: 12/9/2007 10:47 AM ET
Member Since: 8/27/2005
Posts: 4,131
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How many books are you talking about?  Have you weighed them to see exactly what the cost first class would be?  If she is giving you a credit for each book and is ordering a lot of them, I'll bet first class will cost no more than the $2.13 per book would be if you shipped separately.  I think you have to get an exact shipping amount before knowing if it will be worthwhile.

Date Posted: 12/9/2007 10:50 AM ET
Member Since: 5/29/2007
Posts: 13,347
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If it were my decision to make I would send a kindly worded PM telling her that while you understand the urgency, it is the holiday season and you're terribly sorry but you just don't have the extra money to accomodate anything above what you agreed to when you signed up for PBS.  I would let her know that if she wants to make up the difference either in cash or credits, you are more than happy to head to the PO first thing.  Followed by more niceness like thanks for the order, your child will love these books, and on and on. 



Last Edited on: 12/9/07 10:51 AM ET - Total times edited: 1
Date Posted: 12/9/2007 10:57 AM ET
Member Since: 3/6/2006
Posts: 3,070
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Is she ordering them or are you doing a boxing trade?

Date Posted: 12/9/2007 11:04 AM ET
Member Since: 5/10/2007
Posts: 5,526
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I think it all depends on if she is ordering just a few or if you are getting credits for all or most.  children's books are usually lighter than MMP and sending a lot would be about 4-5 credits via FCM.

but according to the rules you aren't supposed to ask for more credits than 1 per book

Date Posted: 12/9/2007 11:15 AM ET
Member Since: 5/29/2007
Posts: 13,347
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I think that since you said, in your OP, it would be a pretty pricey diff and some of the books wont fit into a certain box, you have every right to ask for a make up of the difference. 

Date Posted: 12/9/2007 12:26 PM ET
Member Since: 11/13/2005
Posts: 510
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Perhaps you can remove the few books that won't fit in a flat-rate box from the deal and use the flat rate box?

Date Posted: 12/9/2007 1:10 PM ET
Member Since: 10/6/2005
Posts: 10,717
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It's about 10 pounds worth of books. The media rate or the Priority flat rate box would be just that - a flat rate. But if I use first class or regular priority, I'm going to get charged by both weight and distance, and the requester is in Washington state - I'm in NY.

She's asking me to send ALL my children's books on a 3 for 1 deal. It's about 30 books so I would be getting 10 credits.

Date Posted: 12/9/2007 1:14 PM ET
Member Since: 4/11/2007
Posts: 1,640
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It is against the rules to ask for more than 1 credit per book.  She really shouldn't be asked you to ship differently either especially since she is getting 3 to 1.  I would politely tell her than you are unable to ship differently and then let her decide how many books she wants at such a great deal. 

Date Posted: 12/9/2007 2:21 PM ET
Member Since: 2/5/2007
Posts: 30,800
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I don't see anything wrong with ASKING someone to send priority.   And I don't see anything wrong with saying NO, if you choose to not do it.

There are two different shape and size priority boxes.   One of them is 11 7/8 " X 13 5/8" and 3 3/8' tall.    That would have to be a huge book to not fit in that box.   11 X13 is a pretty big book.    

The other box is shaped more like a shoe box and would be hard to put a large children's book in. 

There is nothing stopping her with sending you some money after she receives the package, as a thank you.  But you can't ASK her to do that.

Date Posted: 12/9/2007 2:27 PM ET
Member Since: 1/27/2006
Posts: 479
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Iif you are willing to do a 3 for 1 deal, then you can do this

figure the difference in the postage for the books

charge instead of 10 credits,  more that will allow you to cover the postage... probably 13 or 14 credits

You still be less than 1 credit per book, and she will be getting the books in tine for Christmas

Date Posted: 12/9/2007 2:31 PM ET
Member Since: 5/29/2007
Posts: 13,347
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The problem, as I see it, is that you were actually asked.  I never would ask that of someone, without offering to pay the difference.  I'm sorry you were put in that position.  It's not fair.

Date Posted: 12/9/2007 2:41 PM ET
Member Since: 7/14/2007
Posts: 8,942
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Just to get an idea, I looked up the rates for sending a 10 pound box from Texas to NY, and it comes out to:

Media mail:  5.19 (6 days)

Parcel post: 12.84 (6 days)

Priority mail: 18.25 (2 days)

Here's the very handy postage rate calculator: http://postcalc.usps.gov/

I think it's very unfair for her to ask this, especially on a 3 for 1 deal.  

Date Posted: 12/9/2007 2:41 PM ET
Member Since: 11/14/2005
Posts: 6,421
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She can add credits to the amount she is giving you up to 30 credits, but no more. She can compensate for the extra postage by giving you more credits, since she is getting them at this point for 1/3 credit apiece. So if she adds whatever you decide in credits up to 30 total, you are still within the rules.

I would definitely ask for more to mail Priority. (I doubt you can mail them 1st Class, as they will be too heavy)

You said above that the one book is too big for a Priority Flat Rate box, are you sure? Did you check it against both boxes? One of them is 11-7/8" x 3-3/8" x 13-5/8" But, looking back you said 30 books, I'm wondering if you can get all 30 in one box? If not, you'd have to mail by weight or in two flat rates. Either way, that would run you about $18 for a single 10 lb box or two priorities.

Date Posted: 12/9/2007 2:56 PM ET
Member Since: 8/16/2007
Posts: 15,194
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I think  you are entirely within your right to tell her that you cannot give her both a 3 for 1 deal AND ship at a higher cost, either she gives you more credits, or you ship at MM. Since deals are usually offered to save the sender on shipping, it is completely unfair to ask you to foot the higher bill to send them.

Date Posted: 12/9/2007 3:05 PM ET
Member Since: 1/11/2006
Posts: 7,581
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I didn't think first class was available for over a pound?

Date Posted: 12/9/2007 3:22 PM ET
Member Since: 8/27/2005
Posts: 4,131
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Yes, a 3 for 1 deal is entirely different.  Just tell her you figured out the postage and it would be too expensive.  Ask if she still wants the books media mail, or maybe to do a 2 for 1 deal instead and you will send priority--for 15 credits it would work out more in your favor.

Date Posted: 12/9/2007 4:18 PM ET
Member Since: 1/29/2006
Posts: 54,837
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I didn't think first class was available for over a pound?

I wondered about that part, too.  I know I mailed an envelope for DH a while back  (manila) and was actually shocked to discover I had to pay Priority on it.   I wasn't THAT heavy...but it was a little over a pound.

I also think it's quite unfair to be asked on a 3 for 1 deal and I think Sherry has the right idea.  Since there are 30 books, you could get up to 30 credits and still be within the site guidelines of 1 book; 1 credit. 

Date Posted: 12/9/2007 6:56 PM ET
Member Since: 10/6/2005
Posts: 10,717
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Well I went back and told her either I would do all 30 for 10 credits and ship media and hope for the best, or do all 30 for 20 credits and ship Priority Rate. She basically told me to forget it. Oh well. I just put my shelf on hold until after the New Year so that's the end of that.

Date Posted: 12/9/2007 8:35 PM ET
Member Since: 3/13/2006
Posts: 2,024
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Sounds like you handled it well, Bren.  I'm sorry it didn't work out.

Date Posted: 12/9/2007 10:59 PM ET
Member Since: 7/14/2007
Posts: 8,942
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I think you did the right thing.  I'm not crazy about dealing with people who are overly demanding or picky myself, and her shipping request was way out of line.

Date Posted: 12/10/2007 8:00 AM ET
Member Since: 5/29/2007
Posts: 13,347
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Bren, you did the right thing and should never have been asked that question to begin with.  It was an unfairly balanced trasaction from the get go.  Good for you for following the rules.