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Topic: Member not accepting my request?

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Subject: Member not accepting my request?
Date Posted: 5/4/2012 3:44 PM ET
Member Since: 7/15/2010
Posts: 22
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I have had several members in the last week not accept my request.  They just sit for the 5-6 days until the system removes the request.  I requested a book this past Monday, and the member has yet to accept.  The book was posted by somebody else.  I tried to cancel my request with the other member, and order the new book, but the system keeps taking me back to the original member. 


Is there a way to block ordering books from specific members. 

 

FYI:  I have no Requestor Conditions on my account.  I am quick to accept or deny requests within the first 24 hours in most cases.  Why are members given such a long time to accept requests for books? 

 

Just  a little frustrated.

Kelly

Date Posted: 5/4/2012 4:05 PM ET
Member Since: 7/5/2007
Posts: 2,141
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The system works in FIFO - First in First Out.  Unless you order directly from someone's bookshelf, your request will continue to be directed to the person first in line until it times out, at which point it would automatically roll over to the next book in the queue.  If you do not know who has the other book, then you cannot order it until the first book times out and is removed from the system.

Book owners get 5 days to accept a request because the admin realize that not everyone is at their computer 24/7, many people still do not have daily access to a computer. 

It's a bummer when a book times out because the member is inactive.  But thems the breaks.  The timeout request helps to alert the system that the member is unresponsive and put a hold on their shelf.

Personally, if you want something right now, or as fast as possible, this site is not ideal for that purpose.  There are many members who utilize the 5 Day window and the "I can mail later" option to manuever a book to their Post Office Day or after Pay Day.  I sometimes do it when I've posted a bunch of books and I am waiting for them all to be accepted. 

Then there's Media Mail - while it's been good at getting things in about 5 days there are those times when a book sits at a sorting station or goes on a sightseeing tour.



Last Edited on: 5/4/12 4:11 PM ET - Total times edited: 1
Date Posted: 5/4/2012 4:28 PM ET
Member Since: 12/28/2006
Posts: 14,171
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Best to just let the transaction time-out Kelly.  Which will remove the book from the other member's bookshelf, in addition to offering you the next book available.

Date Posted: 5/4/2012 4:48 PM ET
Member Since: 7/19/2008
Posts: 15,400
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Yes.  Any time we cancel and re-order the book, it starts the clock over at the beginning.  With the same member. 

Date Posted: 5/4/2012 6:16 PM ET
Member Since: 1/17/2009
Posts: 9,727
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They just sit for the 5-6 days until the system removes the request.  I requested a book this past Monday, and the member has yet to accept.  The book was posted by somebody else.  I tried to cancel my request with the other member, and order the new book, but the system keeps taking me back to the original member. 

Yes, that's how the system works. You should wait for the book to time out and PBS will automaticlly pass it on to the next member in line to send it.

I've seen this happen with certain genres more than others. When I order kid's books, for example, I find that those orders often go thru several members before someone mails out.

Date Posted: 5/4/2012 7:08 PM ET
Member Since: 1/15/2007
Posts: 1,410
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I feel your pain.  I had a book time out several times last year.  It was a couple of months before I received the book.

Yeah, PBS teaches us patience.

 

The only comfort is that letting the books time out does weed out inactive members, which makes the site better for all of us.   Lots of help that does when I want my book NOW, but it's the Big Girl answer.  :-)

 

 

Date Posted: 5/4/2012 8:47 PM ET
Member Since: 7/15/2010
Posts: 22
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Thanks all!  I guess I just need to be more patient.  :)  (Something I am constantly trying to teach my kids!)

I just wish I had all that time to grab a book that pops up from my wishlist.  


Thanks again!  Kelly

 

 

 

 

 

Date Posted: 5/4/2012 9:34 PM ET
Member Since: 8/26/2006
Posts: 9,327
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I just wish I had all that time to grab a book that pops up from my wishlist.

If the 48-hour time limit for accepting a WL offer is a problem, you can place some or all of your WL books on "autorequest."  The server will accept the offer for you.

Date Posted: 5/4/2012 9:58 PM ET
Member Since: 7/15/2010
Posts: 22
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Thanks, Patty.  I didn't know that.  I will look into that now!  It is usually not an issue.  I check my email everyday, but it's those rare busy weekends when I don't check, and then miss a good book.  :)


Thanks again!  I should have checked out these forums long ago!!

 

Kelly

Date Posted: 5/7/2012 5:42 PM ET
Member Since: 4/13/2006
Posts: 49
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Not to derail here but Kelly G - do you own a Kindle?  I looked at your wishlist and a lot of those are available free on Kindle, Kindle reader for iphone, etc.  How do I know?  Because the curriculum for my kids uses those books too.  ;)

 

Tanya



Last Edited on: 5/7/12 5:42 PM ET - Total times edited: 1
Date Posted: 5/7/2012 6:44 PM ET
Member Since: 7/15/2010
Posts: 22
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Thanks Tanya,

I don't own a Kindle, but I have been thinking about it.  Thanks for the tip!  I will look into it.


Kelly :)

Date Posted: 5/7/2012 9:01 PM ET
Member Since: 8/23/2007
Posts: 26,510
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You could download the Kindle app for free on your computer and then download the books to that.

Date Posted: 5/8/2012 9:47 AM ET
Member Since: 7/15/2010
Posts: 22
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Wow!  Thank you!  Going to Amazon right now!

Kelly