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Topic: Member Motivation

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Subject: Member Motivation
Date Posted: 8/16/2010 3:16 PM ET
Member Since: 6/21/2010
Posts: 2
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Hi Anyone:

I'm new to PBS and I've already had a problem with a member that in my opinion purchases books second hand (in bad shape), sends them, then refuses to give the credit back.  Since you can't see a members bookshelf until you have accepted/declined their request, I figured this out after getting the book in horrible condition and checking her bookshelf.  700+ books is alot for one person to acquire but not if your buying them in bad shape at garage sales.  I can see where this could easily be a money maker for some people.  Now, I'm trying to make sure I avoid people of that category.  So, can anyone tell me why someone would make Private their area that shows how many books they have mailed or received?  I can't figure out a reason for that and I REALLY DO NOT WANT TO DEAL with any other unsavory characters.  If you have any insight, it would be greatly appreciated.

P.S. I do realize that there are tons of people on this site that are above board and honest, I am just trying to avoid those that aren't.

Thanks,

Rhonda

Date Posted: 8/16/2010 3:24 PM ET
Member Since: 8/16/2007
Posts: 15,194
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I have over 3000 books in my personal inventory. I've sent over 600 out on the site (probably closer to 1000 with freebies and games) with not one complaint. Painting everyone with the same brush as one bad swapper probably isn't going to help you avoid bad swappers.

If someone does show a bad pattern of sending out bad books and not resolving them, they will lose their membership. The Team does track those things so make sure to provide followup on the RWAP in your Transaction Archive. If its an isolated incident then the member just made a mistake. Rest assured, bad swappers do not get a free ride here. Send too many bad books without resolving the issue and the Team will contact that member. They just won't mitigate individual swaps because they don't have the time and can't see the books to make a determination, they just  watch for patterns on accounts. 

Some people show private on their sent and received stats just because it defaulted that way and they don't know they could change it. Others do it for privacy reasons. Some send out way more than they receive and were getting nosy nellies asking why they were hoarding credits or asking for free gifts of credits since the person appeared to have a lot. Some people hide that they've received way more than they've sent because they don't want people badgering them about buying credits instead of posting books. Again, trying to come to a broad conclusion about people based on that privacy settings really isn't going to get you anywhere.

Date Posted: 8/16/2010 3:34 PM ET
Member Since: 8/9/2005
Posts: 20,024
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Since you haven't described what shape the book you got from them is in I can't comment on the condition of the books they have. I can say that it pretty easy to miss damage in a book that you haven't read. I have sent out books that were in unpostable condition but I don't give a credit back until I either get the book back or they show proof of the damage. I had over 400 books posted at one time because I bought them from a thrift store that was going out of business. The number of books a person has says nothing to the general condition of their books.

As for having the maps private it is a privacy issue. The maps show the general area where you are located. For some it isn't a big deal for others they don't want that much information about themselves available to strangers. It has nothing to do with being shifty here on the site. I don't think that those maps could even tell you the information you are looking for. It's just how many books a person has sent and recieved. IIRC it doesn't show how many recieved with a problems are on their record.

BTW do you realize that without a profile you don't have those maps?

Date Posted: 8/16/2010 3:55 PM ET
Member Since: 7/19/2008
Posts: 15,448
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Welcome.  Sorry that one of your first trades was a problem.

It is important that we mark problem books as RWAP.  And supply as much detail as possible in the comments box.  PBS reviews members based on the RWAP statistics.  Members with a high number of problems get put on hold while they are contacted.  Folks do get their accounts closed for repeatedly sending problem books.

Date Posted: 8/16/2010 4:38 PM ET
Member Since: 12/28/2006
Posts: 14,177
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Welcome to PBS Rhonda!  As already mentiond, if you are sure the book is unpostable make sure to mark it RWAP.  TPTB do check these, and a member receiving too many will be warned and/or suspended. 

Date Posted: 8/16/2010 5:03 PM ET
Member Since: 2/13/2007
Posts: 2,272
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Rhonda, Make sure that you are acquainted with the postability guidelines! What you might consider bad shape, might be completely within the guidelines. If the book you received does violate the guidelines, than you must mark it as RWAP. That being said, the member does not have to give you your credit back -- some will with no problem, others will want proof, such as photographs but it is totally left up to the member and not policed by the club. If having books in a certain condition is important to you, "like new" for example, consider have a RC (Requestor Conditions). Just because someone acquires a book at a garage sale or thrift store does not make that person shady, I did it myself when I first joined to earn credits for trades, and a lot of those books I picked up second hand were in super condition.

I can see where this could easily be a money maker for some people.

Huh? Making money at PBS? 98% of us just want to trade books!



Last Edited on: 8/16/10 6:42 PM ET - Total times edited: 1
Date Posted: 8/16/2010 8:16 PM ET
Member Since: 1/22/2008
Posts: 689
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"I can see where this could easily be a money maker for some people."

Buying books at thrift stores and paying shipping and cost of tape will not lend itself to making money. Even if I find a book for a quarter, I lose money on shipping the book because credits are so cheap in the bazaar, (if I wanted to resell them)

Hope the rest of your swaps are positive.

Nanacy

Date Posted: 8/16/2010 10:13 PM ET
Member Since: 2/25/2010
Posts: 388
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I've gotten books that were going to be thrown out by the Library because they didn't sell at their Friends of the Library sale.  Wish list books that were in good to very good to excellent condition.  Definitely postable.  Thrift stores, garage sales...if the book meets the standards of the site, then what's wrong with that?  It makes some people very happy because they got their wish.

Rhonda, don't let a bad apple sour you.  I know it's right in the beginning but, believe me, I've received some very fine books from those with hundreds on their shelves.   Hang in there.  You're going to see a lot of  "like new" books coming your way.  (smile)

Date Posted: 8/17/2010 1:19 PM ET
Member Since: 2/15/2006
Posts: 284
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So, can anyone tell me why someone would make Private their area that shows how many books they have mailed or received?  I can't figure out a reason for that and I REALLY DO NOT WANT TO DEAL with any other unsavory characters.  If you have any insight, it would be greatly appreciated.

 

Rhonda, I took a quick look at your profile and did you know I can't see how many books YOU have mailed or received! I think if you are going to ask why anyone would keep that information private with the implication that they have it private because they are "hiding" something that you need to make your own profile public. But then perhaps you weren't aware that the default setting is private. And maybe neither is the sender.

Just thought you might like to know.

susan/vt

Date Posted: 8/17/2010 1:38 PM ET
Member Since: 8/18/2005
Posts: 7,977
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Hey, Rhonda!

Private profiles and other info has been talked about before. One discussion here...

http://www.paperbackswap.com/forum/topic.php?t=209422

People have their reasons. All said and done, there's nothing in a public profile that's going to guarentee that your trade will go well. If anything, wouldn't you think that people would avoid trading with new members, because they may not know about the rules, and haven't had time to prove that they're good traders?

Yet long time members, with great stats, do send out bad books. Been there, seen that.

You wouldn't want someone to judge you by your newness, nor your own lack of profile. Other people feel the same about their other stats. People should just go with what makes them comfortable. Report the bad trades, and let the site handle the bad traders in the background. All in all, I think it works pretty well.