Mildred Ramsey's The Super Supervisor Author:Mildred Ramsey From the author: 'After 42 years in production jobs, I believe I know the heartbeat of the employee. There are seven C's involved in effectively managing people in the superior/subordinate relationship. I believe these seven C's will positively -- and productively -- motivate 98 percent of the people 98 percent of the time. Here they are: CO... more »URTESY -- CONCERN -- CONSIDERATION -- COMPASSION -- CONSISTENCY -- CONTROL -- CARING."
There are 66 one- to two-page chapters in this book -- easy to read, yet full of great advice, examples, and common sense. Any supervisor in any job will get some great information from this book.« less