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Module 5: Managing Conflict and Workplace Relationships (Managerial Communication Series)
Module 5 Managing Conflict and Workplace Relationships - Managerial Communication Series Author:James S. O'Rourke, Sandra D. Collins MODULE 5: MANAGING CONFLICT AND WORKPLACE RELATIONSHIPS shows you how to manage your own emotions, as well as those of others. Creative conflict, along with harmony and synchronicity in the workplace are issues too many of us have avoided because we simply didn't understand them or didn't know what to say. This practical textbook will help you u... more »nderstand conflict and how to deal with it.« less