  2013 - Mp Service Management with Service Model Software Access Card (Hardcover) ISBN-13: 9780077841201 ISBN-10: 0077841204 Genre: Business & Money ?  2010 - Service Management with Premium Content Access Card (Hardcover) ISBN-13: 9780077426972 ISBN-10: 0077426975 Genre: Business & Money ?  2003 - Service Management W/ Student Cdrom (Hardcover) ISBN-13: 9780072868203 ISBN-10: 0072868201 Genre: Business & Money ?  Service Management Operations Strategy Information Technology (Paperback) ISBN-13: 9780071157094 ISBN-10: 0071157093 ? |
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