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Topic: Money

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Subject: Money
Date Posted: 3/6/2015 11:45 PM ET
Member Since: 2/11/2011
Posts: 2,898
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can you transfer money from the site or get a refund? I just put money on my account for printable postage the day before they posted that they were discountuing the dc printable postage. That's the only reason I put money in my account. Are they going to offer refunds?

Date Posted: 3/7/2015 12:04 AM ET
Member Since: 2/13/2009
Posts: 138
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At the bottom of the announcement, it says that printable postage is still available.

Date Posted: 3/7/2015 12:40 AM ET
Member Since: 2/20/2008
Posts: 1,658
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Printable postage with DC is still available.

The DC ONLY option (no postage) has been discontinued.

There is no change to printing postage on the site.

Date Posted: 3/7/2015 1:19 AM ET
Member Since: 2/11/2011
Posts: 2,898
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Oh ok

Date Posted: 3/7/2015 7:56 AM ET
Member Since: 4/22/2005
Posts: 5,550
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It just costs you more.

Date Posted: 3/7/2015 8:45 AM ET
Member Since: 1/30/2010
Posts: 8,416
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They never offer refunds of PBS money.

Date Posted: 3/7/2015 2:01 PM ET
Member Since: 8/16/2007
Posts: 15,201
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Use the Contact Us link under Company at the bottom of the page and send in Feedback. PBS Money/Kiosk purchases are non-refundable, but  since it is a new transaction and if you account shows a history that you only used it for DC they might be able to transfer it or do something for you. never hurts to ask.