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Topic: New Feature, Send a book to a friend

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Subject: New Feature, Send a book to a friend
Date Posted: 5/15/2009 4:06 PM ET
Member Since: 5/1/2009
Posts: 6
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I got an e-mail from PBS today that invited me to order a book and also said:

"We have also added a club feature that you might enjoy. Instead of sending a card to someone you care about, why not send a book? You can request a book and have it mailed directly to one of your friends, even if he or she is not a member of the club. Instead of sending a birthday, holiday, or 'Thinking of You' card, you can send a book selected just for that person. You can even attach a personal 'postcard message' which will be printed on the back of the wrapper. And here is the best part – the book is FREE! Check it out the next time you order a book!"

By free do they mean no credits? and I ordered a book but didn't see any option that looked like this.

Does anyone know anything about it?

Thanks

Date Posted: 5/15/2009 4:49 PM ET
Member Since: 9/18/2005
Posts: 6,963
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Ursula, was this an actual EMAIL or was this a Personal Message from your Tour Guide?

And if it was an email, who was listed in the "From" area?

The only way the book is "Free" is because it doesn't cost you any actual money to 'order' it.  It just costs a credit...

Geri (geejay) -
Date Posted: 5/15/2009 4:49 PM ET
Member Since: 9/2/2008
Posts: 9,094
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I haven't received that e-mail. 

I'm guessing that when they say free they mean it'll be a credit.  More than once I've seen PBS using the term free books and I just don't think that's right IMO. 

It sounds like a nice feature to be able to choose a book for a friend for a gift.  Then again what if you pick one and your friend or family member gets an unpostable and thinks you're really rotten for sending a book in that condition.  Oh my!

Date Posted: 5/15/2009 4:51 PM ET
Member Since: 6/25/2007
Posts: 5,637
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It sounds like a nice feature to be able to choose a book for a friend for a gift. Then again what if you pick one and your friend or family member gets an unpostable and thinks you're really rotten for sending a book in that condition. Oh my!

This is why I've never chosen to send a book to an alternate address, even when it was for someone else. Sending to an alternate address takes away the option to mark as RWAP, too.

Date Posted: 5/15/2009 4:51 PM ET
Member Since: 1/29/2006
Posts: 54,837
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Hi Ursula,

I just went through the steps as if to order a book.  Below the book photo you'll see it does offer an 'Alternate Address" option.  Under that there is a "personal note"  box. 

You certainly would be charged a credit, so I think the use of the term "Free" here is misleading. 

I have checked my inbox, but I don't seem to have gotten this email.  Anyone else?

Date Posted: 5/15/2009 4:53 PM ET
Member Since: 6/25/2007
Posts: 5,637
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Forgot to mention in my last post, no I have not received this email. I'm also intrigued by the fact that the OP states the email also invited her to order a book. I've never received an email like that either.
Date Posted: 5/15/2009 5:18 PM ET
Member Since: 12/9/2007
Posts: 9,601
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Sending a book to a friend is not new.  I've done it with good and bad results.  Once I ordered a book for my mom (who is 88) and the book she received was about writing your sexual memoirs. That wasn't the book I'd ordered.  Really!  I was so embarrasssed. 

Ruth



Last Edited on: 5/15/09 5:18 PM ET - Total times edited: 1
Date Posted: 5/15/2009 5:22 PM ET
Member Since: 9/18/2005
Posts: 6,963
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I'm also intrigued by the fact that the OP states the email also invited her to order a book

Which is why I'm wondering if this was something that came as a helpful note from her Tour Guide.  It just doesn't sound like a PBS thing..

Date Posted: 5/15/2009 10:15 PM ET
Member Since: 7/19/2008
Posts: 15,423
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And if there is a problem, the option of RWAP is different.  

But there is also a feature (not new) to send a book from your bookshelf to a friend.  I used it once to send the second book of a book deal.  So the book keeps the footprint of it's travels.  No credits involved.



Last Edited on: 5/15/09 10:15 PM ET - Total times edited: 1
Date Posted: 5/15/2009 10:44 PM ET
Member Since: 4/13/2009
Posts: 242
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How do you do that?  I love the passport stamps for each book -- I'd love to keep them intact with multiple book deals!

Date Posted: 5/16/2009 3:11 AM ET
Member Since: 7/19/2008
Posts: 15,423
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You go to your own bookshelf.  Select the book.  Then there is the option to send to a friend.  You have to type in the address, so you will need the label from the other book (the not free one).   The book is marked received BY YOU, not the receiver.   But I had the other book to see the received date. 

If you use PBS postage you will have to pay attention to the weight of both books.  I printed out the label to the pdf form to get the address, then reprinted again to get the correct weight and postage.

And this feature is only on books that are posted to your bookshelf.  The books on hold don't have it.  So it will NOT work on WL books, as they go into the holding pattern the minute you post them.



Last Edited on: 5/16/09 3:27 AM ET - Total times edited: 1
Date Posted: 5/16/2009 10:03 AM ET
Member Since: 4/13/2009
Posts: 242
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Thanks!  I'd never noticed that button...

Date Posted: 5/17/2009 7:24 PM ET
Member Since: 5/1/2009
Posts: 6
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The e-mail was from PaperBackSwap Librarian <librarian@paperbackswap.com>

The whole e-mail was this:

Dear Ursula,

The PaperBackSwap Team wants to thank you for believing in PaperbackSwap and joining the club as a Member! After reviewing our database, we noticed that you currently have 3 credits in the system. We would love for you to browse the site for a book that you want and request it from a fellow member!

We have also added a club feature that you might enjoy. Instead of sending a card to someone you care about, why not send a book? You can request a book and have it mailed directly to one of your friends, even if he or she is not a member of the club. Instead of sending a birthday, holiday, or 'Thinking of You' card, you can send a book selected just for that person. You can even attach a personal 'postcard message' which will be printed on the back of the wrapper. And here is the best part – the book is FREE! Check it out the next time you order a book!

For help with any aspect of the site, please visit our Help area, by clicking the link below:

http://www.paperbackswap.com/help/help_index.php

Thanks again for being a Member of the best book club on the internet!

THIS IS AN AUTOMATED EMAIL. REPLIES TO THIS EMAIL ARE NOT READ. PLEASE USE THE CONTACT US LINK ON THE PAPERBACKSWAP SITE FOR ALL COMMUNICATION.

All the best and happy reading,

The PaperBackSwap Team
Visit us at http://www.paperbackswap.com/



Email ID: aS8zOXNoOXpUalU9

 

Just curious how it worked, never saw the alternate address option, thanks.

 

 

Date Posted: 5/17/2009 7:51 PM ET
Member Since: 5/9/2006
Posts: 1,756
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I think the reason you got this email and the rest of us didn't is because you are a new member. I have heard other new members that got emails the general membership did not get. Some of them have also had to rank their books even though the rest of us have not. Maybe they are testing the effectiveness of some of their "bright" ideas on new members who don't know this is something different than normal.

Date Posted: 5/17/2009 9:17 PM ET
Member Since: 1/28/2007
Posts: 765
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Good call Elaine.  Me thinks you're right.

Dan (for Marilyn)

Date Posted: 5/17/2009 11:16 PM ET
Member Since: 7/19/2008
Posts: 15,423
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But free?  That's a bad word choice.  Books are not free.  Swapped, yes.  Free, no.  Okay, the first two credit could be considered free.  But we don't want folks to think of them as without value.