Discussion Forums - Questions about PaperBackSwap Questions about PaperBackSwap

Topic: New here..can I PM someone who requested a book from me?

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
  Unlock Forum posting with Annual Membership.
Subject: New here..can I PM someone who requested a book from me?
Date Posted: 11/2/2009 11:24 AM ET
Member Since: 11/1/2009
Posts: 12
Back To Top

Hi,

I just signed up last night.  I denied a request this morning because I wasn't sure if it would meet the requirements of the person requesting it.  They added a note that said they wanted a book with no water damage, that came from a smoke free home.  My book does not have water damage but it has a some small dirt smudges on the bottom from sitting on my rough cut wooden book shelf.

I looked for a way to PM the person to ask if this would be okay but I didn't see a way to do it.  So..I selected that my book did not meet their requirements and then when it asked me to explain I told why and said I would even send a photo of the book to see if it was acceptable.  It's my very first transaction on here and now I'm wondering if I goofed someone up.  Maybe I should have just sent it.  I just didn't want to send a book someone wouldn't want.  If I could have PM'ed and asked it would be no big deal, is there a way to do this?

Date Posted: 11/2/2009 11:41 AM ET
Member Since: 6/28/2005
Posts: 390
Back To Top

Hi Amanda,

  Welcome to PBS!!

You could have accepted the request, that's when you can see the PM button. Then you can send a PM describing the book to the requesting member.

Sandy :)

Date Posted: 11/2/2009 11:49 AM ET
Member Since: 11/1/2009
Posts: 12
Back To Top

Thank you Sandy!  So..I can accept, PM, and then just cancel if they aren't interested, is that right? 

I wish there was a way to find out who it was that requested it, it probably would have been okay.  I had just read a bunch of message board post about people recieving books they weren't happy with and I was all nervous about sending something I was a bit unsure of. 

Date Posted: 11/2/2009 11:54 AM ET
Member Since: 11/21/2007
Posts: 7,487
Back To Top

I wish there was a way to find out who it was that requested it  There is. Under "My account" at the top of the page click on "transaction archive". It should be there.

Date Posted: 11/2/2009 11:59 AM ET
Member Since: 11/1/2009
Posts: 12
Back To Top

When I got to the transaction archive there is nothing there at all.  I've had 3 request since last night.  Denied 1 and accepted 2. 

I see that the book I'm speaking of is already on hold as a wishlist item so I guess it's to late to do anything about it anyway. 

Live and learn I guess, if the person who requested it the first time happens to read this, I'm sorry!

Date Posted: 11/2/2009 12:08 PM ET
Member Since: 8/23/2007
Posts: 26,510
Back To Top

I request only shows up on the TA if it's been accepted by both parties at one point-time outs don't show unless it was an accepted book that wasn't marked mailed. 

I wouldn't get in the habit of PMing over postable things.  If the book is postabe there is no need to PM.  Then you have ot worry about what to do if they don't respond and who cancels the book-which depends on if it's WL or not.

Date Posted: 11/2/2009 12:38 PM ET
Member Since: 11/1/2009
Posts: 12
Back To Top

Thanks Mary.  I'm just making to big a deal of it because it's my first transaction I guess.  I do have 2 books to send today though so that's good!

My husband is really excited about this new way to support my reading habit.  He just happily bought me mailing supplies then took my books to the post office on his way to town.   :)

Date Posted: 11/2/2009 1:42 PM ET
Member Since: 6/28/2005
Posts: 390
Back To Top

O Mary! For a book lover this site can become addictive!

Sianeka - ,
Date Posted: 11/2/2009 2:31 PM ET
Member Since: 2/8/2007
Posts: 6,630
Back To Top

Hi Amanda.  Welcome to PBS and happy swapping.

Just wanted to point out that although there are members like Mary L. who feel that extra PMs about a book are unnecessary and unwanted, and they are certainly correct to point out that " If the book is postabe there is no need to PM." there are also members here like me.

I believe that good communication between members can benefit all parties, and I never hesitate to send off a quick PM if there is a possible issue with a book that may make the other member unhappy.  (For one example, PBS doesn't require dustjackets on hardcovers, but if my hardcover is missing the DJ, I'll PM first to make sure it won't be a problem for the other person.  It isn't required.  Mary L. and others are correct -- it may cause a problem with the transaction.  In my case, it caused the transaction to be canceled.  But at least the other person was glad I'd let them know because they actually really wanted the DJ even though it wasn't listed as a Requestor Condition on the transaction.  So, I didn't mind canceling the transaction and they didn't get a copy they didn't really want....)

ETA: The only time I ever had a problem transaction was when I didn't take the time to PM someone ahead of time with the book issues.

Just keep in mind that you cannot contact the other member unless you accept the request first, and if you've accepted the request and then it needs to be canceled, you should be the one to cancel since you did accept the request in the first place, and then they won't lose their place in the WishList line.  (And realize also that by canceling, you'll lose your place in the Sending FIFO line, so if you've waited a long time to send out a book with a lot of copies in the system already, you may not want to risk your place by accepting and then needing to cancel.)

Many members don't encourage extra PMs, but some of us welcome them...

(See Tips for New Members sticky post #6 at the top of the Questions about PBS discussion forum: http://www.paperbackswap.com/forum/topic.php?t=8394)



Last Edited on: 11/2/09 2:40 PM ET - Total times edited: 2
Date Posted: 11/2/2009 2:37 PM ET
Member Since: 11/14/2005
Posts: 1,442
Back To Top

a recommendation if you do decide to PM a member about a book request:  make sure you put a date in your PM, saying what you will do if they don't reply by that date.  For example:  "If I don't hear from you by Thursday, 11/4/09, I will cancel the book request."

Sianeka - ,
Date Posted: 11/2/2009 2:41 PM ET
Member Since: 2/8/2007
Posts: 6,630
Back To Top

Excellent recommendation, Debbie!  I second this suggestion.