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Topic: New question regarding turning down requests....

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Subject: New question regarding turning down requests....
Date Posted: 3/2/2008 10:39 PM ET
Member Since: 9/3/2007
Posts: 76
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I think I saw this mentioned here before - but don't remember the outcome.....

When I check the club wish list - there are 10 wishers, but I turned down the first two requests due to conditions, and now I have the same first one back again? How does that happen?


Update: The first requestor pm'd me wanting to know why the transaction was cancelled - so they don't get the note I typed when I turned the conditions down? I'm so confused ;0


Last Edited on: 3/2/08 11:38 PM ET - Total times edited: 1
Date Posted: 3/3/2008 6:54 AM ET
Member Since: 11/10/2006
Posts: 3,010
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Per the HC:


If you click you will have a chance to type an explanatory message to the requestor

  • this message will be included in an email from PBS telling her that the request has been declined.
  • This message is not for "negotiation" about the book request.
Date Posted: 3/3/2008 8:57 AM ET
Member Since: 2/20/2008
Posts: 1,658
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The same thing just happened to me!  There are like 41 wishers for my book and I keep getting the same request back.  They are requesting no folded pages...it's hard to promise that.

Date Posted: 3/3/2008 11:22 AM ET
Member Since: 9/3/2007
Posts: 76
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 I did type in the explanation, and turned down the request. The requestor then pm'd me to see why the transaction was "canceled". She evidently did NOT receive the explanation I provided.

And now, she is back at the top of the line .

Date Posted: 3/3/2008 11:24 AM ET
Member Since: 2/28/2007
Posts: 2,164
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She may not have read the explanation...it is usually buried in the email and if you don't read it closely, you may not see it.  Regarding your issue, this is a glitch that needs to be addressed.  To do so, contact R&R using the "contact us" link at the bottom of the screen.