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Topic: I'm new and this has got me really confused

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Subject: I'm new and this has got me really confused
Date Posted: 10/29/2010 7:51 PM ET
Member Since: 8/2/2010
Posts: 380
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Last Edited on: 3/29/13 11:34 PM ET - Total times edited: 1
Date Posted: 10/29/2010 7:57 PM ET
Member Since: 7/19/2008
Posts: 15,398
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When you order, you need to check that you are on the bookshelf page, not the book description page.  Double check before finishing the order as this is a common mistake.  When you are ordering from a specific bookshelf, the confirmation will mention the name of the person at the top of the order page.

Date Posted: 10/29/2010 8:34 PM ET
Member Since: 8/16/2007
Posts: 15,186
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You want to make sure you are on that member's Bookshelf and using the [Order This Book] button on the far right. After you've clicked on that, you can double check the name by clicking on the [Order More From This Member] button and seeing the shelf of the member the request is going to. You never want to click into the book details page and use that Order button nor do you want to use the Order button from the yellow pop-up that opens when you hover over the book cover image.

Once the request has gone through, you can check again by going to your My Account page and clicking on the PM button on the transaction to see the name of the member who received the request.

Date Posted: 10/29/2010 8:49 PM ET
Member Since: 8/2/2010
Posts: 380
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Last Edited on: 3/29/13 11:33 PM ET - Total times edited: 1
Date Posted: 10/29/2010 9:29 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Do you have RCS that were maybe declined by the person you were originally ordering from?  If you have RCS and want to order a deal or only from a specific bookshelf-you need to either turn them off or find out if they can meet the RCS before you order.

Whenever I am ordering books from a deal: I open a 2nd window to Amazon to look the book info up so I don't  accidentally move from their shelf.



Last Edited on: 10/29/10 9:30 PM ET - Total times edited: 1
Date Posted: 10/29/2010 11:19 PM ET
Member Since: 7/19/2008
Posts: 15,398
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I click on to start a PM, then click on the name to see if I go to the right profile or shelf. 

You do have an hour to cancel the order without questions.   The person will not even know about the order if you cancel within the first hour.

Subject:
Date Posted: 10/29/2010 11:29 PM ET
Member Since: 2/14/2010
Posts: 44
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oops posted in the wrong place.



Last Edited on: 10/29/10 11:32 PM ET - Total times edited: 2
Date Posted: 10/30/2010 10:07 AM ET
Member Since: 8/23/2007
Posts: 26,510
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If they haven't printed the label yet, you can still cancel the order.  They'll get over it so don't feel guilty.