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Topic: New Year - Now with another!

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Subject: New Year - Now with another!
Date Posted: 1/4/2011 6:39 PM ET
Member Since: 7/5/2007
Posts: 2,139
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*grumble*

So up until recently, I've had maybe 2 or 3 problem requests in the past 3 years.  Now I'm on my third in not even 2 months.  I am highly not amused.

First was the Wicked book with the missing step back page.  [The sender, while they replied to my message and said "sorry to be such a bother", never refunded my credit.]

Second was a comic collection.  I received it and while inspecting, pages fell out.  The sender refunded my credit after I submitted a "never responded to message" notice after one week.

Now...

Now we have not only an issue with the binding, but a HORRIBLE job at removing the front flyleaf for whatever reason.  I give you..

FRONT (yeah, I'm bad at close ups with the little camera):

book005.jpg

BACK (a few pages from the end):

book003.jpg

 

Now, it's obvious what I have to do, right?  I'm just grumpy as a hibernating bear at the moment and that's going to come clear across my complaint.  Not only that, I'm starting to get concerned about the fact I'm suddenly having to mark RWAP on books I am receiving.  Dual sided from the standpoint that it appears I'm hitting a lot of people ignorant/unconcerned about the rules and that if this continues, I may be seen as having a sudden abnormal and possibly unfounded flux of RWAP. 

Grr.

You know what else?  These 3 books are books I have requested outside of my normal genres.  [Random factoid.  Perhaps I should take it as a hint to remain within my preferred genres?]

Sender sent with PBS DC, so they know that there's a good chance I have received it. 

Grrr.   I think I may need to go kill some horde to burn off some steam.  Or play some Civ 5.

 

EDIT:

Update: Due to the uncertainty, I decided in bed last night just to wash my hands of the entire transaction and marked it as received. 

Then I checked the mail this afternoon... and you will need to scroll down for that.



Last Edited on: 1/6/11 5:43 PM ET - Total times edited: 3
Date Posted: 1/4/2011 7:04 PM ET
Member Since: 12/21/2009
Posts: 579
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I enjoy bumping people off the road on Mario Kart.

I can't tell by the second picture... but is it just a cracked spine? Or are pages missing there?

I've seen (and received) worse. Hope you get your credit back.

Date Posted: 1/4/2011 7:17 PM ET
Member Since: 7/5/2007
Posts: 2,139
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Oooh.  I hadn't thought it might be missing pages in the back, so I checked.  It's just a cracked spine in the back.  It's also cracked in the front, but it's hard to see, what with the torn page bits and all.

Hmm...  Mario Kart.  I could do that but we have a strict "No Video Games" thing for the kids during the school week and if I started playing...

Date Posted: 1/4/2011 7:58 PM ET
Member Since: 5/15/2005
Posts: 1,328
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Are you sure that's unpostable? PBS rules state no missing text pages but don't specifically address non-text pages, so I'd assume missing non-text pages are allowed. And TPTB clarified that a cracked spine is OK as long as the pages are securely attached.

Date Posted: 1/4/2011 8:21 PM ET
Member Since: 1/17/2009
Posts: 9,709
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Books can be missing non-text pages. That's been established. (The question is ... what is a non-text page exacty?) Lots of opinions there.

Also, to be honest, that binding may be perfectly postable. The PBS rules do say that it is OK for books to open to a certain page (and the binding must be a little damaged for this to happen). 

Where I draw the line is when the binding glue is broken into 2 pieces and only the spine paper is holding the book together. IMO, that's unpostable.

If yours just opens to a page, and all the pages are firmly attached to the binding .... well, it is probably postable.

Date Posted: 1/4/2011 8:46 PM ET
Member Since: 1/30/2009
Posts: 5,696
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Hm.  That looks like one of those boarderline books to me.  I would likely not mark it RWAP, but I would hesitate to post.

Date Posted: 1/4/2011 10:14 PM ET
Member Since: 12/28/2006
Posts: 14,171
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What Sara said.

Date Posted: 1/5/2011 12:14 AM ET
Member Since: 8/5/2009
Posts: 7,964
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Michelle, me too! The last 3-4 books I have received, including one I have sitting here to mark received, have been RWAP. I don't necessarily want my account to get flagged, but they are clearly RWAP from water damage. Blech.

I'm sorry you're experiencing a run of unpostables!

Date Posted: 1/5/2011 4:16 PM ET
Member Since: 7/5/2007
Posts: 2,139
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Where I draw the line is when the binding glue is broken into 2 pieces and only the spine paper is holding the book together. IMO, that's unpostable.

If yours just opens to a page, and all the pages are firmly attached to the binding .... well, it is probably postable.

Firstly, I need a macro photography class so my close ups aren't so wretchedly blurry. 

The ripped out flyleaf wasn't a concern.  I was pointing it out because it was so poorly done.  Is it really that hard to grab a piece of cardboard and an exacto knife? 

The ripping also interfered with the view of the binding there.  It looks to me that the cover is peeling off of the binding.  That's the really blurry gappy look in the first photo.

The second photo is from the end of the book.  It's cleaved all the way through.

There also appears to be a bit of excess glue in the front and back of the book.  It has me curious if there was a printing flaw with the book or if someone attempted to fix the book and did not do it neatly.

Ronda (RONDA) - ,
Date Posted: 1/5/2011 4:29 PM ET
Member Since: 3/3/2009
Posts: 415
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about your other RWAP.  if the sender admitted that the problem making it unpostable existed, but did not send your credit back, I would send it to PBS to ask for help.  I have done this twice and pbs has refunded my credit.  Now if they said you were crazy and the book was fine, then I don't think pbs would get involved since they don't know which is right.

Date Posted: 1/5/2011 4:34 PM ET
Member Since: 11/28/2010
Posts: 754
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 Maybe their name and address was on the first page inside the cover.  Maybe they ripped it out to get rid of that.  

 

 



Last Edited on: 1/5/11 4:36 PM ET - Total times edited: 1
Date Posted: 1/5/2011 4:48 PM ET
Member Since: 8/16/2007
Posts: 15,186
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If its clear that the page torn out had no text on it, then I would not mark that book as RWAP, disappointing maybe, but not RWAP. The spine issue in the second picture looks to be bound solidly yet with no pages coming loose, which is what the Team expects. This is their response to another member when she asked about separations in the book:


We would not consider a pinhole to be a cleaved spine. Books that fall open to a specific
page are postable, and almost every paperback book that does that has at least some small separations.

What matters here is if the pages are securely attached. If they are likely to fall out on the next reading, then the book should not be posted. We really cannot clarify this any further. We need members to use their common sense and best judgment about whether a book is about to fall apart or not. This is just not something we can judge without having the books in our hands.

Date Posted: 1/5/2011 5:53 PM ET
Member Since: 1/17/2009
Posts: 9,709
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There also appears to be a bit of excess glue in the front and back of the book.

I see that all the time with new books that I know haven't been repaired. I see it so often I would put it at a 50/50 chance that any book you open has excess glue.

Date Posted: 1/6/2011 5:42 PM ET
Member Since: 7/5/2007
Posts: 2,139
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Holy Crap.

My son has showed a lot of interest in astronomy.  Most of the stuff I have from college (Physics & Math here) is a bit more... involved than Astronomy 101 and simple stargazing, so I put a bunch of stargazing books on my WL, figuring that at some point we'll get a bit out of the city and check out the constellations.  When we went on vacation over the summer, we stopped at Kitt Peak and Michael was very interested in the telescopes and the tour. 

One arrived today.  I told my son when I pulled it out of the mailbox that it was for him.  He was excited, but since I needed to check the book, I opened the package.

After getting a papercut (which got me a lot of attention from my daughter.  Who knew papercuts were so serious?) I pulled out the book and went "EEEW".

Photobucket

I thought maybe the book had been damaged in transit, but a check of the manilla envelope came up clean.  The book was only in transit for 3 days anyway and the book is dry.

I HATE to throw something like this away, but I'm going to have to.  Since opening the envelope 10 minutes ago my asthma has kicked in and I have a migraine. 

Thankfully, I wrote a form letter for received unpostables long ago and I'll be using that.

 

 



Last Edited on: 1/6/11 5:43 PM ET - Total times edited: 1