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Topic: Odd ISPN

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Subject: Odd ISPN
Date Posted: 12/12/2007 10:07 PM ET
Member Since: 9/16/2007
Posts: 38
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I entered in two childrens books that are paperback, but are showing up hardcover, I don't know why they are doing this, but I want to let people know that it was NOT false advertisement on my part, just that the ISBN isn't allowing it to show up as a paperback. The two books are: Casey and the Dolphins, and Wicket Finds a way; An Ewok Adventure. Also, California blue is a Hardcover, not a paperback-so that one is wrong as well. Thank you, and have a great day everyone.

 

Kandee



Last Edited on: 12/13/07 1:37 AM ET - Total times edited: 1
Date Posted: 12/12/2007 10:39 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Those are posted incorrectly and need to be removed and reposted.  If the book binding listed doesn't match the book you have you need to post it without an ISBN.  If someone orders the book they may not see this thread and will be expecting the hardcover version.  If you send them anyway they can make a complaint to PBS. 



Last Edited on: 12/12/07 10:39 PM ET - Total times edited: 1
Date Posted: 12/13/2007 12:12 AM ET
Member Since: 11/14/2005
Posts: 6,421
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Not only can they make a complaint to R&R, they can mark the book received with a problem, ask for their credit back, and since you did not post according to the rules, you must return their credit. Books that do not match the 4 points of a listing, cannot be listed. It clearly asks you  if the TITLE AUTHOR BINDING ISBN all match and it tells you that if don't all match you cannot list that book to that listing.

Please checkout the following information in the Help Center that explains that publishers reuse the ISBNs and PBS can only assign one book to the listing of any ISBN. All other editions must be listed as if they did not have an ISBN and PBS will assign them a 5 or 6-digit substitute.

If the information on a book listing in the database is incorrect...

Date Posted: 12/13/2007 1:35 AM ET
Member Since: 9/16/2007
Posts: 38
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Yeah, I had one person want Casey and the Dolphins, but when I told her it is not a hardcover she didn't want it. I figured I'd leave it, but just tell whoever tries to order it that it is a paperback, because I don 't know the dementions and everything to post it without a ISBN. Other than that, I don't know what else to do but to tell the person that it is not what is advertised, and let them know that if they don't want it, then that is fine. I also put up tas saying that the are paperbacks. It just bothers me that even though I told the lady, she still reported me, she could have just sent me a PM saying she didn't want it, but instead she reported me saying that she had ALREADY told me she didn't want the book. Thank goodness I looked at that PM before going to the post office!



Last Edited on: 12/13/07 1:38 AM ET - Total times edited: 1
Date Posted: 12/13/2007 1:35 AM ET
Member Since: 9/16/2007
Posts: 38
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OH, and if anyone wants both books, because they are small, PM me, and tell me you want the 2 for 1 deal on them ^_^



Last Edited on: 12/13/07 1:36 AM ET - Total times edited: 1
Date Posted: 12/13/2007 7:41 AM ET
Member Since: 9/12/2007
Posts: 68
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Kandee:  The following (from the HELP section) addresses your issue.  Do NOT list the paperbacks under the isbn if it is a hardback--it is specifically against the rules.  It causes confusion, and not everyone reads pms often enough to see a note from you.   It is easy to fill out the listing so a number is assigned.  You just take measurements of the book (if the book is carried on Amazon, they usually list dimensions there too.) 

 

Problem: You enter the ISBN on your paperback and the book Listing Preview says "hardcover". This means one of two things:

1.  Your book is an Advanced Reader Copy (ARC)

If your book is a paperback, and the ISBN brings up a Book Listing Preview that says "hardcover", please check your book to be sure it is not an ARC.   If it is an ARC, it cannot be Posted for swapping at PBS.

Solution: You can offer this book to others in the Book Bazaar Discussion Forum, but you cannot Post it to your PBS bookshelf.

2. The publisher chose to assign the same ISBN to more than one version of this title.

Publishers sometime choose to assign the same ISBN to multiple versions of a book.  However, PBS can attach only ONE booktype to the listing for an ISBN.  If your book does not have the booktype assigned to the ISBN in the PBS database, you will need to post it with a customized listing, using the Post a Book Without an ISBN link on the Post Books page, so that the booktype matches your book.

Solution: You will need to post this book with a customized listing for the book, using the Post Books without an ISBN link on the Post Books page.

Date Posted: 12/13/2007 7:53 AM ET
Member Since: 8/9/2005
Posts: 20,024
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If you need to take the measurements of the book but have nothing to take them with try this: http://www.vendian.org/mncharity/dir3/paper_rulers/UnstableURL/ruler_foot.pdf its a printable 1 foot ruler.

Date Posted: 12/13/2007 12:27 PM ET
Member Since: 8/23/2007
Posts: 26,510
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You will get more complaints if they are popular books.  Some people only check their account once a week and might not see your PM. Then you're stuck waiting or mailing the wrong book.  It's not hard to post them w/o the ISBN.  Just measure the book if you can't find the info on Amazon.

Date Posted: 12/13/2007 12:57 PM ET
Member Since: 8/1/2007
Posts: 5,034
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From my experience thus far.. its better to go ahead and pull out the rule and enter the book as one without an ISBN.  Sometimes ISBN are reused by publishers... so the same ISBN might cover both a hardback and a paperback.  It's a pain to do, but it would be a bigger pain to post incorrectly and deal with the confusion and repercussions.

Date Posted: 12/14/2007 12:05 AM ET
Member Since: 12/28/2005
Posts: 174
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There's always the chance the catalog is wrong.  Lately, I've submitted binding corrections (by sending a feedback pm) for 2 books and they've been corrected on PBS.  I've also submitted the corrections to Amazon and they've been changed there as well.

If you think the binding is wrong (paperback should be hardback etc.) the Help section says to check a non-Amazon source.  An easy way to do this is enter the ISBN at addall  http://used.addall.com/  Then you can read the descriptions. If all descriptions say paperback and it's listed on PBS/Amazon as a hardcover and you're holding a paperback it's time to submit a feedback pm

Just because you've submitted a binding correction don't go ahead and list your book.  It takes awhile for your request to be checked and approved /denied.  Wait until the binding is actually changed before listing.

Wrong catalog info., incorrectly listed books and publishers reusing ISBN are all annoying=-)  Luckily PBS makes it pretty easy for us to get the books we really want.

------------------------

Here's the word from the Help center (found by entering "wrong binding")

  • If you think the booktype on an ISBN is incorrect, you can submit this information to us in a feedback message.
    • You should check more than one non-Amazon internet archive for this ISBN; if the ISBN appears to have been used for more than one booktype on an Internet search, the booktype probably won't be able to be changed in the PBS database.
  • Date Posted: 12/14/2007 1:25 AM ET
    Member Since: 10/6/2007
    Posts: 168
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    Thank you Sherri and All,

        I have to remove a leather-bound now that doesn't match. It keeps coming up paperback but clearly is hardbound with leather and a dust jacket.

    It comes up everywhere I have searched as "paperback" but certainly is not.

    Thanks everyone for the valuable information!

    Carly

     

    Date Posted: 12/15/2007 7:36 PM ET
    Member Since: 11/14/2005
    Posts: 6,421
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    Actually, Sheila, if you can find it listed anywhere as the binding you want removed, OR if there are any listed OR if not, and someone is WL'ng it, they will very rarely change them. Those working on the data corrections team have written in several times, and this is pretty much the answer we have been given.

    Kandee, I'm sorry you feel that it is ok to break the rules. I'm glad not everyone thinks it's ok to just play by their own rules. And that is why the other member reported you. I'm sorry but I would too if you PM'd me and told me that you knowingly posted books incorrectly.

    Carly, leather-bound books are common to have reused ISBNs I think maybe it is because they don't print as many of that edition, so they don't want to take up a whole new ISBN for them? Weird.