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Search - The One to One Manager : Real-World Lessons in Customer Relationship Management (One to One)
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The One to One Manager Real-World Lessons in Customer Relationship Management - One to One Author: In The One to One Manager, visionary authors Don Peppers and Martha Rogers, Ph.D., go behind the scenes to report on the challenges and solutions discovered by managers leading 1 to 1 efforts at organizations such as Xerox, General Electric, Oracle, First Union, Hewlett-Packard, USAA, Levi Strauss, and British Airways. Filled with in-dep... more »
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Genres:
- Business & Investing >> General
- Business & Investing >> Industries & Professions >> Customer Service
- Business & Investing >> Marketing & Sales >> Marketing >> General
- Business & Investing >> Marketing & Sales >> Sales & Selling >> Management