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Topic: didn't order this book. what do I do?

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Subject: didn't order this book. what do I do?
Date Posted: 10/9/2007 1:07 PM ET
Member Since: 12/3/2005
Posts: 16
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I just went to my account and found a book suposedly orderd on the 6th which I did not order and which was not there until a few minutes ago. Who can I contact about this? The help center is NO help with this and I don't see where you can contact a human. I did contact the person who owns the book about the problem but it shows that it was printed so really not sure how this will turn out. TIA

Date Posted: 10/9/2007 1:18 PM ET
Member Since: 9/17/2005
Posts: 418
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is this book on your wishlist? Or does anyone have access to your computer who might have ordered it?

Cathy A. (Cathy) - ,
Date Posted: 10/9/2007 4:21 PM ET
Member Since: 12/27/2005
Posts: 4,132
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You can also click on Help Center in the menu bar up top. You'll get to a page that has 4 options, one of which is "contact the PBS team".

Date Posted: 10/9/2007 5:32 PM ET
Member Since: 7/15/2007
Posts: 225
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if you PM the person before they send it, they can cancel the transaction.

 

Date Posted: 10/10/2007 1:44 PM ET
Member Since: 12/3/2005
Posts: 16
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No, it wasn't in my wish list nor did I receive any emails about it. I just happened to see it pop up on the website. I did PM the sender but they have sent it anyway. I just got the email notification. I will just place it back on my book list when it arrives. It didn't cost me a credit. Must have been a server glitch on PBS server. Thanks for everyones suggestions and input.

Date Posted: 10/10/2007 1:50 PM ET
Member Since: 5/8/2007
Posts: 78
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I hadn't reviewed my wish list for several days. When I logged on today, there is a book I didn't enter, and two books that were on the list have disappeared. What's going on?

Bast -
Date Posted: 10/10/2007 4:58 PM ET
Member Since: 6/4/2006
Posts: 547
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You can contact R&R by clicking the link at the bottom of the page that says: Contact Us