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Topic: I ordered 2 books from a member but..

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Subject: I ordered 2 books from a member but..
Date Posted: 1/10/2008 12:20 PM ET
Member Since: 1/9/2006
Posts: 760
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The request seems to have been cancelled.  Don't know if the member did it or it was a system thing, because I ended up having both books sent to me, but from 2 different members.  Anyone know why this happens?

Date Posted: 1/10/2008 12:32 PM ET
Member Since: 1/22/2007
Posts: 1,101
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the member either cancelled the transaction or did not respond to the request and the system gave the order to the first person on the (FIFO)- first in, first out list.

Date Posted: 1/10/2008 12:36 PM ET
Member Since: 5/29/2007
Posts: 13,347
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What Michelle said, which is why, if you respond to a deal in the book bazaar you should keep an eye on it, on your personal account page, to make sure that if it gets cancelled for some reason your request isn't sent to the next person in line.  Obviously, the next person is not going to honor your book bazaar deal and you will be out of luck. 

Date Posted: 1/10/2008 1:20 PM ET
Member Since: 12/19/2007
Posts: 2,408
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Melani!!! Somehow I thought I'd eventually find you here! I just joined about a week ago and I have had the same thing happen. I got my book, though, and all is well. I ALMOST e-mailed you about this place. :D
Date Posted: 1/10/2008 1:41 PM ET
Member Since: 8/1/2007
Posts: 5,034
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You can check your Transaction Archive.(a link on your My Account tab) to see if they cancelled or what happened

Date Posted: 1/10/2008 9:08 PM ET
Member Since: 6/30/2007
Posts: 1,837
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Welcome to PBS, Melani!

Did you order the books directly from a member's bookshelf or did you order them from the list of books posted on any given day?  When you order a book from the system rather than a particular member's shelf, the system gives it to the first person in line who has the book.  If they don't respond to the request within the alloted amount of time, if they are unable to meet your requestor conditions, or if they can't find the book or are otherwise unable to send it to you, your request is automatically passed along to the next member in line who has the book.  It all happens without you doing a thing - pretty darn cool software!

Date Posted: 1/10/2008 9:39 PM ET
Member Since: 12/23/2005
Posts: 1,157
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This just happened to me. I ordered books for a special deal in the Book Bazaar but found out the member couldn't meet my conditions. When the deal was cancelled the books were sent to the next member who had these books. Luckily the person that had the deal contacted me because otherwise I would be getting each of these books from a different member and not the free books I thought I would get. I never received a message that the books were cancelled from PBS. Don't we usually receive a message when a book is cancelled? If not, I think something should be put in place or some members that can't log onto this site as often as others are going to be very disappointed if they aren't getting the deal they thought.

Date Posted: 1/10/2008 9:51 PM ET
Member Since: 8/16/2007
Posts: 15,177
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Anne - that is the reason I rarely do a bazaar deal anymore, the system does not tell you when when a transaction is sent to the next person in FIFO when RCs can't be met :( I really hope they set something up so we can catch these things.

Date Posted: 1/10/2008 9:57 PM ET
Member Since: 12/23/2005
Posts: 1,157
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Lita,

I've been noticing that my transaction archive is not listing all the cancelled transactions anymore. I have a couple that were denied because of my conditions this week but aren't showing in my transactions. I'm pretty sure they used to show when a member cancelled a request?

Date Posted: 1/11/2008 10:31 AM ET
Member Since: 12/28/2007
Posts: 445
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hmmm...so if you order from the book bazaar, the deal isnt actually "made" when you agree via pm or whatever?

Date Posted: 1/11/2008 10:38 AM ET
Member Since: 1/22/2007
Posts: 1,101
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yes alex, the deal is made when the person responds to your pm or message in thier post, but not all people do, sometimes something happens and the person you were ordering from can't make it to a computer, or they never respond to your message and it might be taken for granted that the order is going as planned.

Date Posted: 1/11/2008 10:44 AM ET
Member Since: 10/30/2005
Posts: 3,562
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I have a couple that were denied because of my conditions this week but aren't showing in my transactions.

Requests denied for RC do NOT show up in the archives. I am fairly certain about this. This keeps coming up. Declining a request because of RCs makes it a 'special case' that does not apply to the 'excessive cancellations' that will affect your standing. I believe that is why they are not archival. Of course, I could be completely and totally off-base here...lol

Official word? Tour guides? Anyone?

Date Posted: 1/11/2008 11:14 AM ET
Member Since: 4/6/2007
Posts: 729
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Dartha is correct on that - books cancelled because of Requestor Conditions do not show up in the Transaction Archive.

Date Posted: 1/11/2008 1:25 PM ET
Member Since: 6/5/2007
Posts: 2,507
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I have nothing to add, except a "Hello" to Melani!

Date Posted: 1/11/2008 1:39 PM ET
Member Since: 10/30/2005
Posts: 3,562
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Dartha is correct on that

Well, crap. Now I am going to be one of those people who annoy other people. (A thread in CMT forum)

Date Posted: 1/11/2008 2:21 PM ET
Member Since: 12/23/2005
Posts: 1,157
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Didn't the books denied for RC ever show up in the transaction archive? I thought they used to but perhaps Dartha is correct! lol If that is the case, shouldn't we at least receive a PM to let us know the request was cancelled from that member? If the member from the BB wouldn't have contacted me and I didn't check my main page for requested books, I would have received the books I thought I ordered from the person in the BB without my free books. Do we only receive a PM for a cancelled book for RC if there is no other one available?

Date Posted: 1/11/2008 3:30 PM ET
Member Since: 8/16/2007
Posts: 15,177
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It appears that way to me Anne.

Date Posted: 1/11/2008 4:35 PM ET
Member Since: 1/29/2006
Posts: 54,837
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Yes, Anne, if no others are available it lets you know the book is not coming..otherwise it just moves you on to the next person in line w/o notification, as has already been confirmed. 

If you think about it, these transactions NOT going to the TA makes sense...the sending member is not saying they cannot sent the book, only that they cannot sent the book to *you* (generic "you" for anyone w/ RCs).  It would not be fair for that to count as a cancellation, plus, it really wasn't one, you know?  Nothing changed; that person's book is still in the system and your request has beem moved on in FIFO.

I am in a slightly simlar situation right now.  I ordered a book from someone's shelf because they said in the BB that they hadn't had an order for a while.  It timed out and moved on to the next person in line!  It's OK w/ me because it sounded like a cute book, and it wasn't a "deal", but it seemed sort of odd.  

Dartha, Honey, you are just going to have to live with the burden of having been, gasp, *right*! ;-))) 

Date Posted: 1/11/2008 6:17 PM ET
Member Since: 1/9/2006
Posts: 760
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Carol -

I ordered the books from a particular member's bookshelf.  I think the first one came up on the Books Posted Today list and then I had to option to order more from that member and did so.  The member must have cancelled my order because it happened in under 24 hours from the request.

this has happened to me a couple of times recently. 

Am I the only one that lets the requesting member know that I've cancelled a request and why? (I think I've only done it twice)