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Topic: Ordering Multiple Titles

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Subject: Ordering Multiple Titles
Date Posted: 7/25/2013 1:59 PM ET
Member Since: 2/28/2010
Posts: 2
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I added several more titles to my order from the list of books offered by the person who has a title on my wish list. However, the additional titles do not show up on the order window under my account. Shouldn't they? I've tried it three times now over the course of two days, but still, nothing shows up but the first title. It seems to me I've added additional titles to orders before and they show up right away on the same window with the first title ordered. Is the system malfunctioning? 

Date Posted: 7/25/2013 4:48 PM ET
Member Since: 1/17/2009
Posts: 10,175
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I'm not sure what might be going on. I'm not aware of any site malfunctions. The best bet for you to do is contact PBS using the Contact Us link at the bottom of the web site and see if they can look at your account and figure out if something is wrong.

I've used "order More from this Member" multiple times, but not within the last month probably, and yes, you should see the books right away listed under "Books I've Requested" tab.

Date Posted: 7/25/2013 5:31 PM ET
Member Since: 7/7/2007
Posts: 4,815
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I just used this feature myself, and it appeared to be working normally, so I would follow Sara's advice and let the in-house staff know about the problem you experienced.

Date Posted: 7/26/2013 7:02 PM ET
Member Since: 4/28/2009
Posts: 10,198
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I have had this same problem several times over recent months.

Date Posted: 7/27/2013 7:45 AM ET
Member Since: 8/26/2006
Posts: 9,354
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You might try it with a different browser -- say, Firefox.

Date Posted: 7/29/2013 11:26 AM ET
Member Since: 2/13/2007
Posts: 2,276
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I used to have that happen when I was using Safari. Once I switched to Firefox, I never had that problem again, so I echo the suggestion to try a different browser.
Date Posted: 7/30/2013 5:33 PM ET
Member Since: 2/28/2010
Posts: 2
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Thank you for the suggestions, Sally and Patty. I use Safari, so maybe that's the problem.