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Topic: out of memory at line 1 ?????

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Subject: out of memory at line 1 ?????
Date Posted: 1/12/2010 5:16 PM ET
Member Since: 6/9/2006
Posts: 4
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What does this mean??? On my account page all I have are the tabs and if I try to look to see the books that are on their way to me..that is the pop-up.

I have several books coming and I have to get this fixed so I can receive them!

I would love an answer...I have asked the live line and have not had an answer yet!

Date Posted: 1/12/2010 5:21 PM ET
Member Since: 6/29/2007
Posts: 17,378
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I always default to the standby basic.  Try rebooting.  It sounds like something is hung up in the memory.

Cathy A. (Cathy) - ,
Date Posted: 1/12/2010 5:38 PM ET
Member Since: 12/27/2005
Posts: 4,150
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That's a Javascript error. You should clear the cache in your browser.

Date Posted: 1/12/2010 6:18 PM ET
Member Since: 6/21/2007
Posts: 2,015
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Yes. Clear your cookies and refresh the page (Ctrl + F5).

Date Posted: 1/12/2010 6:32 PM ET
Member Since: 6/9/2006
Posts: 4
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I called my Daughter and had her log in on my account and she came up with the same message-"Message from WebPage-out of memory at line 1"

I have shut it all down,cleaned out my cookies..plus...any other thoughts????

I have no way to let them know that I have received any books as it won't let me access the tabs... 

Date Posted: 1/12/2010 8:42 PM ET
Member Since: 8/9/2005
Posts: 20,024
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Try a hard refresh holding down ctrl and F5 at the same time.

Date Posted: 1/13/2010 6:02 PM ET
Member Since: 8/26/2006
Posts: 9,348
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If your daughter is getting the same message on a different computer, then it sounds as if you need to contact the PBS team -- click on (don't hover over) the Help Center, choose "Contact the PBS Team, and use the Feedback option.  Let us know how this comes out!