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Topic: PBS Auto-Mail Jumping the Gun

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Subject: PBS Auto-Mail Jumping the Gun
Date Posted: 2/15/2011 12:23 PM ET
Member Since: 7/12/2010
Posts: 4,177
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Got an Auto generated mail from PBS today asking if I received a book and if I had to mark it received. 

Thing is, book wasn't mailed (from Florida), until 2-1 with an estimated arrival of 2-28 and a date of System Action as 3-1. 

Today is 2-15; why would the system start the "Nag Cycle" so soon?

-RD

Date Posted: 2/15/2011 12:38 PM ET
Member Since: 2/13/2007
Posts: 2,272
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I think those auto-emails go out at 14 days, 21 days and just before the book goes lost.

Date Posted: 2/15/2011 1:17 PM ET
Member Since: 8/10/2005
Posts: 4,601
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Yeah, it's not just one email, the first comes after about 2 weeks I think. I just ignore them.

Cheryl

Date Posted: 2/15/2011 2:09 PM ET
Member Since: 1/17/2009
Posts: 9,959
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I have my email filtering turned on so that  all PBS emails automatically go to a PBS folder that I never even open unless I need to find something.

Way easier than having to look a them every day.

Date Posted: 2/15/2011 2:14 PM ET
Member Since: 7/19/2008
Posts: 15,476
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Please do not mark it junk.  That can cause all the PBS emails to be designated as junk.  And I for one, really want my wish list offers.

I have also set up a folder and a rule.  And a separate rule for ones that have the word Wish in the subject.

 

Date Posted: 2/15/2011 2:49 PM ET
Member Since: 10/13/2010
Posts: 4,315
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Mine keeps reminding me to mark books mailed that I haven't gotten to take to the PO yet, but I don't want to mark them mailed yet since they haven't been mailed (which I still have time to do it within PBS time limits).  It does get frustrating but I just ignore the emails!