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Topic: PBS DC question

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Subject: PBS DC question
Date Posted: 12/8/2007 3:07 AM ET
Member Since: 5/18/2007
Posts: 13,182
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I just started doing this DC stuff - I'm sending out a load of books with the barcode on it today. I know I have to pay an additional .18 at the PO but what do I tell the PO people that I need - how do I phrase it correctly? And how do I ensure that barcode gets scanned? Can I ask them to scan it in front of me?



Last Edited on: 12/8/07 4:20 AM ET - Total times edited: 1
Date Posted: 12/8/2007 3:32 AM ET
Member Since: 6/13/2007
Posts: 905
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  when someone doesn't  know what to do with it  I just tell them polietly that I want  media mail & to scan it and it adds on the extra charge. 

Date Posted: 12/8/2007 4:23 AM ET
Member Since: 5/18/2007
Posts: 13,182
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Yea - that's my biggest fear, a PO worker who knows less than I do about barcodes. But what you said helped - at least I now know that when it's scanned it adds the .18 so I'll ask them to scan it.

Since I've joined PBS they now know me personally in there so at least they'll know what I'm doing with the regular PBS stuff. The barcode I'm hoping isn't a different story.

Date Posted: 12/8/2007 6:58 AM ET
Member Since: 12/8/2006
Posts: 29,785
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Yeah, my PO adds DC to the package on their computer. At first the cost is 75 cents, but then they scan it and the cost changes to 18 cents.

Date Posted: 12/8/2007 10:23 AM ET
Member Since: 7/28/2005
Posts: 462
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Ooops, my mistake.



Last Edited on: 12/8/07 11:41 PM ET - Total times edited: 1
Date Posted: 12/8/2007 10:45 AM ET
Member Since: 8/16/2007
Posts: 15,185
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You tell them it is electionic DC, once it is scanned it will show the correct price in the system.

C.C. - you do not need to have it marked as mailed before it is scanned. I NEVER mark a book mailed until after I have actually mailed it and have never had a problem. If you wait until the next day you might have a problem because the info is uploaded at night to PBS, but as long as you mark it the day it was mailed, you will have no problems. 

Date Posted: 12/8/2007 12:44 PM ET
Member Since: 1/14/2007
Posts: 16,649
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Susan;  you should mark the book mailed right before you go to the po!  Then, when they scan it, you will get your credit.   Also, if you bring your books WITHOUT postage stamps on, just tell them it is electronic DC and media mail and they HAVE to scan it to get the correct postage.  Some po's will not scan if you already have postage on the book.  You really should try PBS postage....it's so easy and you get instant credit!  You can then just drop the book in the mail without standing on line at the po.

Date Posted: 12/8/2007 1:02 PM ET
Member Since: 11/14/2005
Posts: 6,421
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C.C., the agreement is not just between PBS and the USPS. It is Electronic DC and if the PO clerk does not know that EDC is only .18, then tell the to look it up in the DMM after they scan it and it shows only .18 needed for the DC. That will get their attention, because you are using a term they understand (DMM)

Melanie, the reason for marking the book mailed before going to the PO, is that IF the PO has the latest, up-to-date equipment, when they scan the DC at the counter, it will go into the system and to PBS IMMEDIATELY. And since PBS doesn't have it available yet, because it has not been marked mailed yet, she will have to wait until the NEXT TIME it is scanned, which may not be until it is delivered. So, to prevent this, it is common, and even Robert stated in the forums that it is allowed.

But, I agree with Junie, that the BEST method is the PBS Postage, which gets you AUTOMATIC INSTANT credit, the minute you print your wrapper!!! Awesome!

Date Posted: 12/8/2007 2:35 PM ET
Member Since: 7/28/2005
Posts: 462
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Sherry - my apologies, my mistake.



Last Edited on: 12/8/07 11:41 PM ET - Total times edited: 1
Date Posted: 12/8/2007 2:48 PM ET
Member Since: 10/6/2005
Posts: 10,696
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The post office does NOT need to scan the electronic DC. After they type in the zip code and bring up the price for the weight of the package, they can click on their special services screen and select option 3 which is electronic DC. That automatically adds the 18 cents just like scanning it would do. Some post offices, like mine, are very small and still have fairly old scanners which can't read the PBS DC labels, so they have to do it on their computer system.

Cathy A. (Cathy) - ,
Date Posted: 12/8/2007 6:00 PM ET
Member Since: 12/27/2005
Posts: 4,120
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C.C. -- if the USPS is telling you their website will give you DC for free, they are misleading you. Their online postage with free DC is only for priority and express packages. You'll spend a whole lot more on postage to get their "free" DC than you will to get eDC from PBS.

PBS is just one of several vendors that sells electronic DC. To the post office clerk, there's nothing different or special about eDC from PBS as opposed to from any other vendor. I think they just get confused because the other vendors usually don't sell it as a stand-alone offering the way PBS does. On other sites (like Paypal) it's always combined with postage, so the clerks never have to go through the process to charge for it.

Date Posted: 12/9/2007 12:35 AM ET
Member Since: 5/18/2007
Posts: 13,182
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Thanks everyone - I mailed them today but I haven't gotten any credits from them yet. She scanned them right in front of me (she knew exactly what they were) but no credits have shown up. I did mark them mailed right before I left for the PO too.
Date Posted: 12/9/2007 1:53 AM ET
Member Since: 12/8/2007
Posts: 7
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I'm so glad I read this post. I was really confused about it all. I'm just going to go ahead and do PBS postage and save having to talk my PO lady through what I need. Were in a very rural area and I know she would think I'm nuts!