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Topic: PBS Postage Question

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Subject: PBS Postage Question
Date Posted: 8/17/2008 5:40 PM ET
Member Since: 8/5/2005
Posts: 42
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I almost never use PBS postage unless I really need a credit and this is why.  I wanted to mail a book using PBS postage so I could stick it in a mailbox, marked it mailed and get my credit.  The book was going to cost $2.19 to mail first class.  So I add $2.19 + the .43 for postage and delivery confirmation and with my calculator that is $2.62.  So I steel myself to pay that .50 fee, but it will be about the same as buying a credit in the bazaar, so...  I do the Paypal transaction, I have $2.62 in my PBS account, and I'm told that I don't have enough money for postage????  And I need to add more money.  How much money???  I don't know.  And it will require another .50 fee.  So I'm out $3.12, and I still can't mail my book or get a credit.  And I'm down to $1.43 in my Paypal account so I can't buy a credit.  What did I do wrong?  I hate having useless money in my account which is why I never use PBS postage unless it is an emergency.  And I try to only put in as much money as I need for just that reason. 

Date Posted: 8/17/2008 7:33 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Was the weight correct in the PBS system?  If the weight was too high it could have upped the postage to more than what you have in the account.

Date Posted: 8/17/2008 7:51 PM ET
Member Since: 8/5/2005
Posts: 42
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I didn't take it to the post office.  You mean there would be two different weights for the same book in the system?

 

Date Posted: 8/17/2008 7:52 PM ET
Member Since: 5/27/2006
Posts: 11,985
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So I add $2.19 + the .43 for postage and delivery confirmation

Looks like you're about .2 short.  The PBS/DC fee is .45

Each time you use PBS-DC, it will cost you 45 cents:

    • 27 cents to PBS paid in PBS Money
    • 18 cents to USPS paid in postage applied to the package.
Date Posted: 8/17/2008 8:24 PM ET
Member Since: 8/16/2007
Posts: 15,194
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The help center does say the fee is still 0.43. I think you were missing the DC fee.  The  fee does not include the .18 postage required to send electronic DC.

2.19 FC postage +0.18 DC postage +.43 PBS fee = $2.80 total cost

 

And to help you out, I'll send you a credit.



Last Edited on: 8/17/08 8:28 PM ET - Total times edited: 2
Date Posted: 8/17/2008 9:14 PM ET
Member Since: 8/5/2005
Posts: 42
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THanks for the credit.  I'll send it back when I get one in. I guess I don't get this at all.  This is what I see when I go to print the label:

 

Would you like to print postage and/or delivery confirmation directly onto the wrapper?

Print Postage and Delivery Confirmation directly onto the book wrapper. (Fee: $0.43*)
Mail directly from your house, no need to go to the Post Office even if the package is over 13 ounces.
Get Instant Credit once the book is marked mailed. Plus more time to read books, priceless!
Print only Delivery Confirmation onto the wrapper. (Fee: $0.27*)
Apply stamps to the package and mail from home if the package is less than 13 ounces.
No extra services (No PBS Money needed for this option)
  * I understand that, once printing has occurred, the postage and PBS fee for this service are non-refundable.
Delivery confirmation will add an additional $0.18 to the postage costs.

 

Then the little ! says Postage Service Provider $.16. Quick Credit fee .27.  So printable Postage costs more now, and it doesn't give this information anywhere on the Print label page?  It's no  wonder I just go to the P.O.  It's easier and cheaper, unless it's Sunday.  I guess I'm going back to just buying credits in the Bazaar.  It's much cheaper. 

Date Posted: 8/17/2008 9:33 PM ET
Member Since: 8/16/2007
Posts: 15,194
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Yeah, some of the little details need some updating in there.  I noticed a couple places on the site that say DC is .16 when it is .18. They don't have it layed out in Help very well because the DC cost is listed at the end of PBS DC so some may not get that far in their reading or it might appear that it doesn't apply to PBS Postage.

The cost info should show up on the print label page. As you select the different options, the cost summary changes to show you the total cost of that option. I think Sundays are just not meant for doing math ;)

Date Posted: 8/17/2008 9:53 PM ET
Member Since: 8/5/2005
Posts: 42
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So the cost info says this:

First Class Postage Cost:
$2.19
Total Postage Cost:
$2.37
Total deducted from PBS Money:
$2.80

 

 

 

 

Can someone explain to me why it goes from $2.19 to a total postage cost of $2.37? I thought the printable postage fee was included in the .43 (whichi t says is .  Or is the printable postage fee .16 +.18 in addition to the $2.19?  I guess I'm going to have to pay .50 in PBS  fees to get my account up to an amount I can mail a book with, but then I am never using Printable postage again.  I don't think PBS is being up front about the costs of using this service. 

Date Posted: 8/17/2008 10:14 PM ET
Member Since: 5/10/2007
Posts: 5,526
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$2.19 plus the $0.18 for electronic DC is your $2.37

Date Posted: 8/17/2008 10:40 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Sometimes the weight for books is inaccurate in the PBS system that's why I asked.  I find for the most part they are pretty close sometimes they are way off which affects the postage amount. I bought a cheap scale and weigh them just to be sure.

Date Posted: 8/17/2008 10:55 PM ET
Member Since: 8/16/2007
Posts: 15,194
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Its all there. They just don't make it clear that DC is required to use PBS postage and therefore the last sentence adding .18 is applicable to both PBS postage and PBS DC. Meaning you have an additional .18 postage if you use either the Quick Credit or the Instant Credit option and that postage is not included in the fees.

Would you like to print postage and/or delivery confirmation directly onto the wrapper? Print Postage and Delivery Confirmation directly onto the book wrapper. (Fee: $0.43*) Mail directly from your house, no need to go to the Post Office even if the package is over 13 ounces. Get Instant Credit once the book is marked mailed. Plus more time to read books, priceless! Print only Delivery Confirmation onto the wrapper. (Fee: $0.27*) Apply stamps to the package and mail from home if the package is less than 13 ounces. No extra services (No PBS Money needed for this option)   * I understand that, once printing has occurred, the postage and PBS fee for this service are non-refundable. Delivery confirmation will add an additional $0.18 to the postage costs.

Date Posted: 8/18/2008 1:22 AM ET
Member Since: 6/23/2007
Posts: 6,025
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Postage = 2.19

DC = .27

Endicia fee for setting all this up = .16

USPS DC fee which you are supposed to add to all transactions, printable postage or no = .18

Total cost = $2.80

 

The PBS and Endicia fees are added together to get the "PBS-Postage" fee of .43

The postage and USPS fees are added together to get the "total postage cost" of $2.37

Date Posted: 8/18/2008 3:24 AM ET
Member Since: 6/15/2006
Posts: 1,691
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When I do add to my PBS money, I try to figure out a number in advance that will be a multiple of the cost of DC alone or the printed postage, and make it just over the minimum required.  $5.16 gets you 12 DCs.  I try not to do math every day of the week. ;) 

(Though I can't remember if PBS charges a one-time fee to get the money in your account to start with, I do it so infrequently.)

Date Posted: 8/18/2008 6:21 AM ET
Member Since: 8/5/2005
Posts: 42
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There's a .50 Paypal fee for each transaction.  So I'll have to pay .50 to add .18.  I wish they'd change the fee to .61 to make it clearer.  I'm done with Printable Postage, and going back to buying credits.  It's impossible to figure out how much money I need to put in my PBS account, and it will cost too much in fees.  THanks, everyone.

Date Posted: 8/18/2008 8:54 AM ET
Member Since: 10/14/2005
Posts: 333
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If you send out books often, it is easier to not try to put the exact amount in your account.  I normally put in $9.50.  That is enough to mail 3 normal  sized books plus the .50 transaction fee.  The few cents left over will eventually add up to postage on another book.

Date Posted: 8/18/2008 9:27 AM ET
Member Since: 5/14/2007
Posts: 881
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Indeed. I find it easier to toss a chunk of money at my till every now and again.

Date Posted: 8/18/2008 11:03 AM ET
Member Since: 1/10/2006
Posts: 2,110
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You need $3.30 to mail the book out.

$2.19 postage + .43 to PBS/Endicia + .18 to USPS = $2.80.     Add the .50 fee for buying PBS money your total is $3.30.

 

 

Adding money individually is the most expensive way to send out a book, since you have to pay the 50 cent transaction fee for buying PBS money.  I always put a chunk in at the beginning of the month, and when it's gone, I put my bookshelf on hold until the next monthly payday when I can add more.  :)

 

 

Phooey on math

 



Last Edited on: 8/18/08 11:32 AM ET - Total times edited: 1
Date Posted: 8/18/2008 12:02 PM ET
Member Since: 2/13/2007
Posts: 8,411
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50 cents is the fee for anything you purchase in the Kiosk.  So it won't be added to the DC because it's a seperate fee from PBS to help offset site costs.  That's why it's cheaper to just buy, say, $10 in PBS postage instead of $2.56 (or whatever) each time you want to send a book.  You spend 50 cents on $10 instead of 50 cents on $2.56.