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Topic: PLEASE help me to understand what is/is not acceptable here!

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Subject: PLEASE help me to understand what is/is not acceptable here!
Date Posted: 3/3/2010 9:57 PM ET
Member Since: 1/16/2009
Posts: 5
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I have  only been actually swapping here for  the  past several months but I have had a couple pms  where the reciever was not happy.  I have people fussing over ex-library books and telling me they are not postable but in the rules it says it is ok!   Also some shelf wear.....I don't understand why some people get bent about this when it is a used book site.  None of the books I have posted are in bad shape at all, I am talking minor shelf wear and library books that are in good shape other then having the sticker on the cover.  I don't understand, what is the etiquette here? On the other hand...I have recieved books that were pretty darn mangled  and even one that was water damaged!  Are there some type of "unwritten" rules that I am missing?Can some one clue me in b/c I have  16 book requests to mail out this week.

thanks!

Date Posted: 3/3/2010 10:00 PM ET
Member Since: 1/17/2009
Posts: 9,857
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There are no unwritten rules.

Ex-library books are postable as long as they meet the other conditions for postability (no water damage, etc). AND as long as the member does not have a Requestor Condition where they have specified "no ex-library books". If you had a book request with a Requestor Condition, you would know. There is no way to miss it, and you have to click that your book meets the RC conditions.

Here is a link to the rules (which it seems that you have already looked at): http://www.paperbackswap.com/help/help_item.php?id=205

Regarding shelf wear .... that would normally be OK. Make sure that the covers of your books are not ripped (more than 1 inch), that the spines are not broken, etc. The pages edges should not be stained or dirty (although yellowing from age is OK, as is ink or marker marks (like remainder marks or bookstore stamps).

If you are getting books in a condition where you feel they are not postable, you should mark them "Received with a Problem" when you get them ... and you have the option of requesting your creit back from the other member.



Last Edited on: 3/3/10 10:06 PM ET - Total times edited: 2
Date Posted: 3/3/2010 10:36 PM ET
Member Since: 1/16/2009
Posts: 5
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thank you for you reply, I was pm'd by a lady who said that I had to ask before sending out exlibrary books, but if it is not in thier RC then that is not the case?

Date Posted: 3/3/2010 10:44 PM ET
Member Since: 1/17/2009
Posts: 9,857
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No, you do not have to PM before you send ex-library books out. If they have a RC that specifies "no ex-library books", then you just decline the request. If they don't have an RC, then you can send the ex-library book. PMs are not required.

If they don't want to receive ex-library books, the proper thing for them to do is add a RC to their account.

The only time a PM is required befroe mailing is when a book is 1. a textbook, 2. a cookbook, or 3. a travel book, and contains writing or highlighting. If a book contains writing or highlighting on the text pages, it is required that you send a PM to the other member to ask them if they will accept the book with the writing/highlighting in it. You must receive a response before you can mail the book, in that case. But, that is the only time a PM is required before sending a requested book.

Some people believe that you should PM the other member first if there is anything questionable about the book. (This is NOT in the rules). Others believe that this practice just leads to members expecting to be PM'd about every little thing, when the book is postable.

Although, if the book has a condition that truly makes it questionable (like the rules simply do not cover whatever the situation of the book is) ... in that case, it wouldn't hurt to PM first. Ex-library does not fall into this category, however, because the rules explicitely allow them to be posted.

I fall into the "no PMs" camp.  I do not believe in PMing about postable books. I have also found that most people do not PM before they send out borderline books, judging by the handful that I have received.



Last Edited on: 3/3/10 10:47 PM ET - Total times edited: 1
Date Posted: 3/3/2010 10:50 PM ET
Member Since: 8/27/2005
Posts: 4,130
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The only posting guideline that is not clear cut is the one that says "not excessively worn".  I always err on the side of caution with that one, but some shelfwear is to be expected on books that have been read by several people already.  And Sara is correct, if you are getting books that are clearly unpostable, please mark them Received With A Problem! 

Date Posted: 3/3/2010 10:52 PM ET
Member Since: 9/13/2007
Posts: 2,520
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No, since being an ex library book alone (meaning that is the only thing "wrong" with it) doesn't make a book unpostable, it is the receivers responsibility to have requestor conditions if they do not want to receive theses books. Same with shelf wear. If they are otherwise postable then you are in the right. I'm sorry you have had picky people confusing you about this (Don't get me wrong, I'm not of the opinion that everyone with requestor conditions is picky, but I take issue with people making up the rules to fit their own standards).

Date Posted: 3/3/2010 10:58 PM ET
Member Since: 1/16/2009
Posts: 5
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thank you guys, this really helps!  All my ex library that I have posted are in good shape so I should be fine then. Thanks  for the quick responses!

Date Posted: 3/3/2010 11:58 PM ET
Member Since: 12/28/2006
Posts: 14,177
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Well done Sara!

Best Wishes Angela!

Subject: Complains
Date Posted: 3/4/2010 10:13 AM ET
Member Since: 10/3/2009
Posts: 60
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I think some people complain just so they will get their credit back . I have only  had one person complain, but I know I sent out a good book, I gave the credit back and sence I ask for the book to be returned to me, he wanted another credit for postage, I did not give that one sence I was already out his credit and my postage.  I think some rules are unfair,  this is a used book site.

Date Posted: 3/4/2010 10:49 AM ET
Member Since: 9/13/2007
Posts: 2,520
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Charlotte, in the future I would say that if you are positive you sent out a good book, then do not return the credit. The rules state that the reciever is not required to give the book back, and if you want it back you need to pay for return shipping. However, they also say that if you dispute the RWAP you are not required to return the credit. Seems fair to me.



Last Edited on: 3/4/10 10:49 AM ET - Total times edited: 1
Date Posted: 3/4/2010 11:02 AM ET
Member Since: 12/19/2007
Posts: 2,408
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I would advise you to be extra vigilant with ex-library books.  I use the library a lot and I would guesstimate that 85 to 90% of the books that I check out from the library have liquid or food stains.  Seriously.  Cheetos finger prints, spaghetti sauce, chocolate (at least I hope and pray it's chocolate!) and every liquid that you can think of.  Every once in a while I run across a pristine book but nine times out of ten I am going to get some sort of surprise as I turn a page.  It really skeeves me out but...what can you do?  The library is just too good of a deal to pass up and we should all support our local libraries!

Anyhow, an ex-library book that looks good on the outside can hide any number of mystery substances on the inside and any one of them will render the book unpostable.

Date Posted: 3/4/2010 11:57 AM ET
Member Since: 11/5/2009
Posts: 1,083
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Make sure that the covers of your books are not ripped (more than 1 inch), that the spines are not broken, etc.

I have a question about "spines broken".  I bought a book at the FOL sale.  The book is in perfect condition, looking almost new.  The only problem is that it opens naturally to the middle of the book.  I guess that is a broken spine.  Is that your definition of a broken spine?

Date Posted: 3/4/2010 12:00 PM ET
Member Since: 11/5/2009
Posts: 1,083
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I use the library a lot and I would guesstimate that 85 to 90% of the books that I check out from the library have liquid or food stains.

The other thing I have noticed about library books is that they frequently have writing in them.  I see where people underline words, people's names, etc.  They also put check marks in the margin for some reason.  And then, my all-time favorite, when they find a mispelled or misplaced word, they circle it, often in red ink (thinking that may be an ex school teacher).  I often wonder why people write in library books.  That seems to be very rude to me.

Date Posted: 3/4/2010 12:03 PM ET
Member Since: 3/5/2009
Posts: 102
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It is okay if the book naturally opens to the middle according to the help docs:

Must be intact, with no separation on the inside or outside of the book

If the book tends to open at a particular page, this is OKAY

Small amount of fraying or denting at top or bottom is OKAY

Date Posted: 3/4/2010 12:22 PM ET
Member Since: 12/9/2007
Posts: 9,601
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When members quote "rules" that don't exist here at PBS, I will check out their profile if there is one.  If there isn't, I look to their WL and bookshelf to get some idea of how long they've been here.  Sometimes it doesn't make a difference if they joined long ago but are only now actively participating.  Then that information leads me to believe that they are new and don't know the rules, or they're members who've had enough time to learn the rules and haven't or they're trying to pull one over on me to get their credit back.

In any case if I'm sure I sent a postable book, I'll stand my ground.

Ruth

Date Posted: 3/5/2010 12:50 PM ET
Member Since: 11/5/2009
Posts: 1,083
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Must be intact, with no separation on the inside or outside of the book

If the book tends to open at a particular page, this is OKAY

Small amount of fraying or denting at top or bottom is OKAY

Why I am curious is that you can see that the book is somewhat separated at that point but you don't see that the seam is broken.  In other words, it doesn't look like one half has separated from the other half.

I don't think I will post it anyway.  This is too much of a gray area for me to risk losing my money by sending the book to someone. 

 

Date Posted: 3/5/2010 1:16 PM ET
Member Since: 6/4/2007
Posts: 2,941
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Angela, library editions are definitely postable, so long as they meet the PBS guidelines.  Sometimes library editions come differently bound than their store-bought coutnerparts, known as Library Binding.  If posting a library book without an ISBN, if the cover is the library replacement of the original, you would list the binding as Library Binding, but that's only if you're posting without an ISBN.  Otherwise, library editions are no different from regular editions.  Members who would like to avoid library editions would need to say so in their Requester Conditions.

Kate, there was another thread that addressed this issue recently, and someone linked to yet another thread that contained pictures (posted by the wonderfully helpful Kim (rubberducky)).  Here are the photos.  The first is unpostable due to the degree of separation, the second is postable.

The above is unpostable due to separation.

This book is postable.

Thanks again to Kim for those pictures :)



Last Edited on: 3/5/10 1:20 PM ET - Total times edited: 2
Date Posted: 3/5/2010 1:52 PM ET
Member Since: 8/9/2007
Posts: 4,058
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*Hugs*, James:)  I can dig and find that old email from the PBS team if you need further clarification , Kate, but it's not really a lot clearer than the pics above.  Book 1 is unpostable and book 2 is.  tptb basically said that the little slash-dot looking cracks between pages are to be expected in a lot of books that naturally fall open to a specific section of the book, and they're okay with that.  The most important thing being no loose/missing pages.



Last Edited on: 3/5/10 1:53 PM ET - Total times edited: 1
Date Posted: 3/5/2010 2:04 PM ET
Member Since: 6/5/2007
Posts: 2,507
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That is really helpful, James, thank you!

Date Posted: 3/5/2010 3:01 PM ET
Member Since: 10/13/2007
Posts: 36,445
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I once PM'd requestors telling them that it was an ex library book BUT met all requirements and rules here at PBS..I then contacted TPTB and they told me I should not be doing that, if they do not want ex library then they need an RC..So that person that told you is totally wrong, no PM is required unless its a written in textbook or cookbook.

Date Posted: 3/5/2010 4:06 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I have a lot of books like that 2nd picture but I'm still afraid to post them. 



Last Edited on: 3/5/10 4:06 PM ET - Total times edited: 1