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Topic: PM instead of RC?

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Subject: PM instead of RC?
Date Posted: 3/14/2010 9:49 AM ET
Member Since: 8/25/2007
Posts: 167
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I had an odd situation.  Normally, if RC's are objective (dust jackets, etc) and I can meet them, I just send it.  I decline if I can't (cats, smoking, etc).  Yesterday I had a strange situation.  I posted a WL book, the requestor accepted it (with no RC's), but then PM'd me asking if it was in really good condition because he didn't want ratty books.  That made me nervous - the book meets guidelines, but I don't know what he means by really good condition.  I personally think it's just fine, but it is a used book from a used bookstore - there is wear consistent with normal use.  It's not ratty (IMO) but it's not like new either.

So I replied: "This book meets all of the PBS posting guidelines. I think it looks to be in reasonably good condition, but of course that is a subjective opinion. If your needs require books that exceed the PBS rules, perhaps you would be better served by setting requestor conditions.  If you do not want this book, please cancel your request so that I can offer it to the next person on the wish list. Otherwise I will mail it on Monday if not before."

He PM'd back a semi-snotty reply about how he hoped "reasonably good" would be good condition but that he would just cancel his request and hope the next book was better.

He still hasn't cancelled his request.  If I cancel it, and re-post it, this will go back to him since he is at the top of the WL.  Any suggestions?

 

Date Posted: 3/14/2010 10:08 AM ET
Member Since: 8/23/2007
Posts: 26,510
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Is it a rare book?  I would probably hold off on cancelling it until the last day in hopes that he would cancel. If he didn't I would cancel it.  I'd probably put it on my WL just to see how often it says it's posted.  Then remove it and wait a bit to repost the book. 

Date Posted: 3/14/2010 10:31 AM ET
Member Since: 6/26/2006
Posts: 595
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CANCEL!! You have already seen a bit of his attitude.  Do you really want to chance him marking it RWAP because it does not meet HIS standards even if it meets PBS guidelines? 

Date Posted: 3/14/2010 10:31 AM ET
Member Since: 4/7/2008
Posts: 15,690
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He's probably not going to cancel it because then he'll lose his place in the WL.

Date Posted: 3/14/2010 10:54 AM ET
Member Since: 1/17/2009
Posts: 9,664
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Explain to him that you are going to:

1. Cancel the order, and 2. Repost the book.

In the meantime, he needs to set a RC so that you can reject the RC and let your offered book go on to the next member.

He obviously does not understand how PBS works.

Yes, he doesnt want to cancel because he will lose his spot in the line, but you shouldn't have to cancel either just because he doesn't want to work with in the PBS parameters. Still, in this situation, you should cancel so he doesn't lose his spot, and he should make a RC so that you can still offer your book to others.

Subject: Thanks
Date Posted: 3/14/2010 12:25 PM ET
Member Since: 8/25/2007
Posts: 167
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I think I will wait another day to let him cancel and then cancel it myself.  If he doesn't set RC's then when I repost it, it will go back to him again.  He's holding the rest of the WL hostage.  Sigh.

Date Posted: 3/14/2010 12:30 PM ET
Member Since: 2/13/2007
Posts: 2,249
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For the first time in over three years, last week I had the same thing happen to me -- wishlist book, with no RC, member PM'd me the following: Is this book in good enough condition that I will be able to read it and swap it again with a clear conscience? I was able to reply that it was in like-new condition, but the whole conversation made me a little nervous and took up time and I sincerely hope this is not a trend of the future with people trying to pre-screen their books before actually requesting them. That would slow down the whole process, not to mention, involving even more of my time. These people have obviously gotten burned, OR their standards are somewhat unrealistic for used book swap site. And as the OP stated, it leaves you in the state of who cancels the order,  and if you do, it is just going to keep going back to the same person, as long as they don't have an RC.

Mylinda said it best he is holding the rest of the WL hostage.



Last Edited on: 3/14/10 12:32 PM ET - Total times edited: 1
Date Posted: 3/14/2010 12:38 PM ET
Member Since: 12/31/2009
Posts: 3,995
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If he doesn't cancel in a day or so, why not just accept , print, and send it? It sounds like it's in fine condition and he did not have an RC on it. Even if he does want to play hardball with you after he receives it, there's nothing he can do about it. He asked if it was in good condition, you said you feel it is. You have every right to send it out to him and let him learn how to use the site properly.

Date Posted: 3/14/2010 2:27 PM ET
Member Since: 8/16/2007
Posts: 15,185
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I'd send it with PBS-DC. If he wants conditions he needs to use Requester Conditions. It really chaps my arse when people want to apply conditions, but won't use the RCs so that they don't just get turned down. That is completely unfair to the sender to agree to a swap and then get hit with additional requirements. No RCs-if its in PBS condition send it.

Date Posted: 3/14/2010 2:54 PM ET
Member Since: 11/5/2009
Posts: 1,083
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Another alternative would be to contact PBS to let them know what is going on here, and ask them how to handle this member.    If you don't contact them, I would go with Melanie's suggestion and send the book with PBS postage so that you will get and keep your credit.  But, before I would do that, I would send him one more PM and let him know that if he doesn't cancel the order by XXXX, that you will send the book with PBS postage since the book is postable by PBS guidelines and he is holding up the wish list.  I would also take a picture of the book before I sent it. 



Last Edited on: 3/14/10 2:54 PM ET - Total times edited: 1
Date Posted: 3/14/2010 2:56 PM ET
Member Since: 11/5/2009
Posts: 1,083
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Even if he does want to play hardball with you after he receives it, there's nothing he can do about it.

That's not exactly true.  If he wanted to be a real jerk, he could simply not mark it as received and then let it go lost so he would get his credit back.  For this reason, if I was going to send this book, I would send it with PBS postage and DC.

Date Posted: 3/14/2010 4:03 PM ET
Member Since: 4/25/2007
Posts: 11,440
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I'd probably take some pictures of the book and then send it with PBS DC so I'd be sure and get my credit for it even if the other member is a jerk and does not mark it received.

Date Posted: 3/14/2010 8:01 PM ET
Member Since: 3/27/2009
Posts: 25,000
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Send it.

Send it DC to get your credit.

When he asks for his credit back ignore him

Date Posted: 3/14/2010 8:25 PM ET
Member Since: 8/16/2007
Posts: 15,185
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When he asks for his credit back ignore him,

Actually, don't do that. Tell him no. A non-response is an admission of guilt so you should never ignore a PM.

Date Posted: 3/14/2010 8:37 PM ET
Member Since: 3/27/2009
Posts: 25,000
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Tell him no. A non-response is an admission of guilt so you should never ignore a PM.

Oh! I did not know that.

 

Send the book. It's postable. He has no RC.

Send it DC to get your credit.

When he asks for his credit back tell him sorry, no.

Date Posted: 3/14/2010 8:40 PM ET
Member Since: 12/9/2007
Posts: 9,601
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When he asks for his credit back ignore him

Can't ignore him.  PBS says you have to respond to PM's about RWAP's.   I would do all suggested along with letting PBS know about this conversation between you and him even before sending out the book.  No reason they shouldn't be in the loop.

Ruth

 



Date Posted: 3/14/2010 10:08 PM ET
Member Since: 1/29/2006
Posts: 54,837
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Still, in this situation, you should cancel so he doesn't lose his spot, and he should make a RC so that you can still offer your book to others.

I disagree in this situation.  He does not have RCs and her book meets PBS Guidelines.  If he doesn't want it, he deserves to lose his spot, IMO. 

Mylinda, I do agree with Melanie that if you're going to send it, use PBS-DC.  yes, as Kate says he could just let it go lost, but most people won't do that..marking RWaP is more likely and, honestly, one of those is not going to hurt your standing here.

Date Posted: 3/14/2010 10:25 PM ET
Member Since: 12/9/2007
Posts: 9,601
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marking RWaP is more likely and, honestly, one of those is not going to hurt your standing here.

That's true especially if TPTB are already in the loop, and you keep your PM's so they can see them.  I've found that the PBS team is very understanding considering an exchange I had with them when I really felt badly that I might be "tattle-taleing" on a member's approach to using PBS.  They agreed that I should have let them know.  I just hope it works out well.

Ruth

Date Posted: 3/14/2010 11:48 PM ET
Member Since: 3/27/2009
Posts: 25,000
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If he doesn't want it, he deserves to lose his spot, IMO.

LOL!

Date Posted: 3/14/2010 11:53 PM ET
Member Since: 3/27/2009
Posts: 25,000
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Can't ignore him.  PBS says you have to respond to PM's about RWAP's.

 

Ahhh gee whiz, Ruthy.  Thank once again for the reminder.

Subject: Thanks!
Date Posted: 3/15/2010 6:38 PM ET
Member Since: 8/25/2007
Posts: 167
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Thanks for all the suggestions.  He finally cancelled and the next WL person snapped it up without any issues.  Yay!  I'm going to send it off tomorrow (w/ PBS postage and DC).

I appreciate the help.  What a strange situation.