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Topic: PM Member

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Subject: PM Member
Date Posted: 7/13/2008 6:57 PM ET
Member Since: 7/29/2007
Posts: 195
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   Would like some advice here : Wouldnt it be nice when a member requested a book before we say "We can mail witin so many days , that the very first page we do that we could PM them if we're not sure of there "conditions" instead of having to accept to mail with so many days and then it goes to the next section and says you can send the requester a message ,after you already said you could send the book , but you have to say that first in order to get to the PM the requester ?

Sure hope this made sense to who ever reads it !!!!!!!!

               Thanks for who all answers !

                          Dolores H

Date Posted: 7/13/2008 7:06 PM ET
Member Since: 11/13/2005
Posts: 510
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My suggestion: If they have conditions, and you aren't sure about those conditions, and in their conditions they haven't told you how to contact them,  go ahead and decline.  When you decline due to conditions, you have to send a message why - tell them you declined because their conditions weren't clear and didn't include information about how to contact them..



Last Edited on: 7/13/08 7:06 PM ET - Total times edited: 2
Date Posted: 7/13/2008 7:45 PM ET
Member Since: 7/7/2007
Posts: 4,815
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<<When you decline due to conditions, you have to send a message why - tell them you declined because their conditions weren't clear and didn't include information about how to contact them.>>

Bret gives excellent advice -- I know I've revised my own health-related RCs due to feedback from senders.

Cheers,

Catt

Date Posted: 7/13/2008 8:59 PM ET
Member Since: 9/16/2007
Posts: 998
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Wow, I never enve thought about putting contact info in the RC itself - well duh!!!  Thanks for the great idea!

Date Posted: 7/13/2008 9:06 PM ET
Member Since: 6/4/2007
Posts: 2,941
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Yah Jeanne, it works GREAT!!  I've only lost a few requests due to misunderstandings and to be honest, judging by the wording of their reasons for declining it wasn't even that, they were just coming up with a reason.  I say "If you'd like to ask me about my conditions feel free to send me a message.  My screen name is JimiJam (RC's don't have a button)."  I can't tell you how many times I've gotten an "I'm not sure, is this ok?" message that saved the swap.  I know there's a line somewhere about not asking for PM's in RC's but it seems to mean because there's no button much more than any other reason, so I just threw my name in.   It makes the condition message that much longer but it's worth it for the hassles it avoids.

Date Posted: 7/13/2008 9:42 PM ET
Member Since: 7/29/2007
Posts: 195
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     Bret ,Elizabeth,Jeanne and James thanks for all the great info . This is what PBS the greatest having members as yourselves .

                                     Best to you all ,

                                  Dolores H.