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Topic: Our PO can't keep employees!

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Subject: Our PO can't keep employees!
Date Posted: 10/15/2007 1:27 PM ET
Member Since: 10/6/2005
Posts: 10,714
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We can't seem to keep employees in our local PO, other than the full-time delivery driver, and the janitor who is his wife. We have gone through 4 post masters in the past 2 years and we seem to go through clerks in a matter of months.

We had a sub in from the district office today, and I said something to him about it, and the guy got downright rude with me. He said, you people are so demanding, and this post office is so busy, for such a small town, it's no wonder you can't keep anybody here. You rich college professors are so difficult to work with it doesn't surprise me at all that people keep leaving!

Talk about a jerk. For one thing, not everyone in the area (myself included) is a rich college professor. In fact the majority of the people in our zip code are farmers, and not rich at all. For another thing, I don't care what you think of the people in the town, you can keep your opinion to yourself - it's not good customer service to tell your customers to their face that you don't like them!

Date Posted: 10/18/2007 10:37 PM ET
Member Since: 1/19/2006
Posts: 472
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We have trouble keeping mail carriers in several neighborhoods around me.  As a result we have rather erratic mail service.  Actually going into the post office can be a nightmare.  There is never enough staff and only like 1/3 of the windows are open even when the lines get really long.  Plus, they are often out of things like priority mail envelopes and customs forms.  I would imagine some of that has to do with staffing.  Everyone there seems to be working hard.

Now I can kind of see why they have a hard time keeping mail carriers because it's lots of physical labor.   I wonder if they are trying to trim staff or can't find enough staff.

BTW in a kind of ironic note this is post office in the basement of Postal Museum blocks from the Capitol Building, so you would think might be a show place post office.

 

Date Posted: 10/22/2007 10:29 PM ET
Member Since: 8/11/2005
Posts: 1,600
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Last Edited on: 2/5/15 7:30 PM ET - Total times edited: 1
Date Posted: 10/24/2007 12:11 PM ET
Member Since: 8/27/2007
Posts: 88
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The Post Office is a horrible place to work!  I and my husband are ex-employees and can say this with some credibility! 

The higher ups only want to see numbers and $ signs, they don't really care about their workers.  There is no reward for good service and no punishment for giving less than your all.  In fact, the ones who are dedicated and love their jobs, are the ones who quit ,beccause the ones who don't do the work are not punished at all and are in fact sometimes rewarded.  So maybe this is a factor in your post office not being able to keep employees. 

It IS hard work, yes they DO try and trim staff and then expect the remaining employees to pick up the slack.  In fact, this is the norm.  There are some good employees and some good postmasters and unfortunately they are the ones who don't last.  Sorry, just my 2cents!

Date Posted: 10/29/2007 10:00 PM ET
Member Since: 8/11/2005
Posts: 1,600
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Last Edited on: 2/5/15 7:03 PM ET - Total times edited: 1