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Topic: package returned

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Subject: package returned
Date Posted: 10/20/2010 11:10 AM ET
Member Since: 8/10/2009
Posts: 10,013
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Sent a WL offer mailed it First Class.  It has come back with no longer at this address & Attempted not known.  I had just PM'd yesterday cause it was mailed 10/1.  No response to the PM.  Account says member wishes not to show  any information to public. 

What do I do?

Date Posted: 10/20/2010 11:14 AM ET
Member Since: 7/12/2010
Posts: 4,177
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Still stuck in the Vortex I guess? wink

Sorry for your run of bad luck Janice.

Hang In There!

-RD

Date Posted: 10/20/2010 11:20 AM ET
Member Since: 9/13/2007
Posts: 2,520
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I would PM them again to let them know it came back as a bad address, if they don't get back to you in five days you can contact the team. I also found this in the help documents:

"You are not obligated to re-send the book to the requestor if this happened due to a problem with the requestor's address.   If the book was not damaged when it came back to you, and you do not want to re-send the book to the previous requestor, you can simply repost it. "

At least you sent it first class and didn't have to pay again to get it back from the post office!

Date Posted: 10/20/2010 11:26 AM ET
Member Since: 8/10/2009
Posts: 10,013
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Thanks Liesl. 

It still has wishers so I think I'll just move on.

Yep Rob,

Apparently still stuck.  I think I've moved up to R now.  RETURNED.

I have another package to open I'm hyper-ventilating with the fear.

Date Posted: 10/20/2010 12:49 PM ET
Member Since: 1/15/2007
Posts: 1,410
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Here's the help doc

http://www.paperbackswap.com/help/help_item.php?id=252

If the book has NOT been declared Lost in the Mail yet, you should contact the requestor using the button on the active request, to let him/her know that the book was returned, and to confirm the address. 

  • You cannot re-send the book if it is damaged.  If it is damaged, contact us to cancel the transaction.

    • If the book has already been declared Lost in the Mail, you do not need to contact us to cancel.
  • You are not obligated to re-send the book to the requestor if this happened due to a problem with the requestor's address.   If the book was not damaged when it came back to you, and you do not want to re-send the book to the previous requestor, you can simply repost it. 

    • If you do not get a reply message from the requestor within 5 days of your PM, contact us.



Last Edited on: 10/20/10 12:51 PM ET - Total times edited: 1